Customer service is great. Friendly people. Truck very clean. Easy process of picking truck up and dropping off. Very happy customer. Thank you
Melanie B
Customer Reviews for Roanoke IGA Foodliner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
manager be present when renting the truck to me instead of doing it over the phone. person greeting me be more knowledgeable about renting trucks. not tell me when i return the truck if i took pictures or not. go over damage with the customer. give the person lessens in customer service!
Cindy WMy pick up location was arbitrarily changed. Not helpful
John Swhen I picked up the trailer there was no one available to help with hook up. The lady in the store did her best to find someone but was not successful Fortunately I did get some volunteers to help.
JOHN BEverything went smoothly
John CThe beat part of the rental was the personal contact by the territory manager Jeff Shutt. He made me comfortable with the product and if I needed anything on the trip that he was there. Really give him above average review. Thank you
Michele GThe inside of the trailer had concrete/gravel dust in all the corners that we didn’t know until we unpacked upon arrival. Other than that, the equipment was was in excellent condition.
brian fShe was nice and very accommodating.
Vanessa MGet rid of Silver City Citgo!!
managers need more instructions. everything was excellent with no problems. yes, I would rent from this location again.
Steve S