Customer Reviews for Roadtrip Sunoco LLC
(U-Haul Neighborhood Dealer)

462 comentarios

3034 W Lansing Rd   Perry, MI 48872

(517) 625-4385

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(517) 625-4385

3034 W Lansing Rd
Perry, MI 48872

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle Y. 
Clasificación:
5.0

Very easy to drop off. Person was very helpful also. Definitely will rent again.

Leslie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

Keep up the good work. The process was simple and fast.

VAN M. 
Clasificación:
5.0

Friendly staff. They did there job very good 👍 up to them all @ Perry Uhaul.

Richard C. 
Clasificación:
4.0

I was charged for an additional day? That was the only problem.

robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cameron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Calvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

Very nice 👌

barbara L. 
Clasificación:
5.0

Truck was so jumpy and bouncy it didn't seem safe. I rent a lot of UHauls, and this was the worst truck I have had in 30 years. Not sure what was up with it. I told the person upon returning it and she said they would check it out. Other than that, everything was great and professional. Gracias.

sabrina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BadruDeen B. 
Clasificación:
4.0

when i return the uhaul on the app at the end it tried to charge me again when they charged me once befor i got to take the keys and use the equipment. so do you always charge up front and then reimburse the difference later after the equipment is returned? becasue i would have been more than happy to just pay at the end of the service when it was checked in an returnd the truck on the app, because there were no uhaul people left when i came back the same day to drop off.

kelton K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Genevieve C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW G. 
Clasificación:
5.0

Very friendly staff, and with the ability to upload info on app before picking up the rental, was in and out quickly!!

Jack C. 
Clasificación:
4.0

I paid for a furniture dolly it was not in the truck the uhaul guy was not there when I picked up the truck I had to go buy one the next morning at home depot so by them not putting it I. The truck it cost me 12 hours and $100 for a dolly and when I call to get some sort of refund. I magically get disconnected

Jeremy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gordon H. 
Clasificación:
5.0

Quick and efficient.

Jay E. 
Clasificación:
5.0

Staff were attentive to incoming customers.

Jay E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tim J. 
Clasificación:
3.0

El cliente no dejó un comentario.

SEAN MICHAEL M. 
Clasificación:
5.0

The location that assisted me in my rental was beyond professional. My only issue is with the Uhaul program itself. More specifically their online webpages/ mobile application. They are slow, not up to date, and constantly require you to reload the page. I highly recommend a revamp of how the webpage is run. This is the second time I've rented from uhaul in The last six months and both times I spent way too much time waiting for the page to load or having to reload it.

JOSHUA CLARK M. 
Clasificación:
5.0

Everything was great for me

HOLLY DIANNE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

I Always work with this location because everyone is helpful and accommodating

MICHAEL DALE W. 
Clasificación:
5.0

We found a screw on the trailer that almost went into the tire of my motorcycle.

Natasha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JODIE LYNN W. 
Clasificación:
5.0

All is good.

JOHN EDWARD F. 
Clasificación:
4.0

Only complaint I have is they take forever to refund my deposit back onto my account.....

CATHERINE RYAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL CHARLES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL OLSON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW HOLMES M. 
Clasificación:
4.0

Amber was very helpful with both pick up and drop off of trailer. The equipment was in good condition, ready to go, and worked out well. I had to make 2 trips with the 6'x12' trailer because I underestimated space needed for the move.

JAMES THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald J. 
Clasificación:
5.0

The gas station attendants were beyond helpful in answering my questions. The drop off location was well above par in regards to cleanliness and amenities. This was a one way rental for me, if i were to rent again, i will be renting from and dropping off to this location regardless of the extra distance needed to travel.

Joshua M. 
Clasificación:
4.0

great customer service, busy location so wait time was a little higher but overall was satisfied with the service provided. answered the few questions we had and was very friendly and accommodating

ROBERT JOHN B. 
Clasificación:
5.0

Have rented here several times. Equipment always ready and staff very friendly and efficient. Would highly recommend this site

ROBERT RONALD B. 
Clasificación:
3.0

Did the dropoff via phone...Never got any kind of confirmation of trailer return other than this survey, so there's that for one. #2 the whole app isnt very explanatory so I probably would try to find someone else to rent from next go round

Lori F. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS MACKAY H. 
Clasificación:
5.0

Service was very helpful and friendly!

Deb N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP LOUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS LEW J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK DONALD G. 
Clasificación:
5.0

Drop off was at a truck stop/gas station; i ended up going to the checkout counter and was told "she's at lunch, just leave it and we will text you later". Either you need someone else to accept returned vehicles at this location, or you need to change your drop off times. ultimately, i did get an email saying "it was accepted", but i would have felt better had someone actually "checked it" when i was dropping it off.

Jane D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
1.0

I turned it in a day early and did not get money back for that day

RICHARD MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
1.0

Had to stand in line with gas station customers, then had to wait for manager to begin pick up process. 27 minutes later she goes to get the key for my truck. 30 minutes later, she tells me she can't get the lock box unlocked. She decided to give me a different truck and did not update my rental app to include and show correct start mileage and gas. I finally got the rental truck over an hour of waiting, which put me behind schedule with my paid moving helpers.

RITA DIANE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya K. 
Clasificación:
1.0

Very poor location.

BRANDON EUGENE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC JEROME B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK DONALD G. 
Clasificación:
4.0

Very helpful and efficient when hooking everything up to the car!

Gabrielle T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUSTIN WADE C. 
Clasificación:
4.0

Continue with the friendly service.

KAYLE RANAE C. 
Clasificación:
5.0

This is my third time renting U-Haul equipment. It is the first time at this location. Amber communicated well and called me to confirm the pick-up time. Lacey was right there cleaning the vehicle when I arrived. When I returned Lacey was right there, again, and cheerfully asked if everything went ok. The charges were as stated. No surprises!

LESLIE RUSSELL D. 
Clasificación:
3.0

Reservations were difficult.

KATHRYN LEE L. 
Clasificación:
5.0

Trailer very old and showed its age. So glad tires held out during our trip

ROBERT RONALD B. 
Clasificación:
5.0

You were great, thank you!

SAMUEL REED J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisabeth D. 
Clasificación:
5.0

My experience was fast efficient and the staff was pleasant.

KAYLE RANAE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID RAY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dillon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTBORGE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMASDONALD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID ALLEN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY WILLIAM L. 
Clasificación:
4.0

The 26' truck I used on 5/12 overall was a good truck. On my pre rental inspection I noticed a fluid drip from underneath the truck ( I thought it was motor oil). Turned out to be transmission fluid. There was minor laboring to shift correctly. I am satisfied with my rental except for the transmission issue.

DONALD JAY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARAESHA MARIE C. 
Clasificación:
5.0

The service was excellent. The employee that helped me did a great job. I was very satisfied.

TRACY DIANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES LOUIS M. 
Clasificación:
3.0

The person helping me seemed inexperienced with the rental process. Because or this my return location was changed on me

tom O. 
Clasificación:
5.0

The lady that was working was very nice and they were quick to get me my final receipt.

Kresstina L. 
Clasificación:
5.0

No way to improve our experience. The representative we worked with was super competent, kindly adapted when I couldn't do the online check-in and really made it easy.

CANDACE MAE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary G. 
Clasificación:
5.0

The Mobile app was horrible to use. 1. It said my GPS indicated I wasn't at the location even though I was standing in front of the lock box. I had to walk around until it figured out I was there. 2. Too many particulars to deal with... Wouldn't accept my alternate contacts. 3. it took me almost an hour to get feedback and approval. The truck was great! The app horrible! Friendly people once I was able to speak with someone.

Mark L. 
Clasificación:
5.0

The young lady was easy to work with and very knowledgeable about your trailers making sure we had the one we needed.

LARRY DEAN H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kaylee C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID ALAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY DAVID G. 
No se han enviado comentarios para esta ubicación.

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