Customer Reviews for Riverside Smoke Shop
(U-Haul Neighborhood Dealer)

8 reviews

5956 W Main St   Salem, VA 24153

(540) 387-0487

Location Hours

  • Mon-Fri: 8 am - 8 pm
  • Sat-Sun: 9 am - 8 pm

Services at this Location:

Contact Us

(540) 387-0487

5956 W Main St
Salem, VA 24153

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 8 pm
  • Sat-Sun: 9 am - 8 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

This is not a Corporate location and the person was working alone. He had other responsibilities. That having been said, he was very friendly, helpful and courteous. Were I to need services at this location in the future, I was just expect to need to be patient and wait my turn.

Bradley S. 
Rating:
1.0

U-Hauls are supposed to be cheaper when moving, if I would of know it was going to cost me 149 for one day and not even 80 miles there and back I wouldn't of rented one

randy T. 
Rating:
2.0

Please call me to discuss this matter. Thanks. Cindy

Cynthia C. 
Rating:
1.0

Please tend to your vehicles. Have equipment READY and positioned for pickup. Find a close by depot so the customer doesn't have to drive to 3 different locations just to get the equipment He/She may need. We are NEVER, going to use Uhaul to help us move AGAIN.

Daniel M. 
Rating:
1.0

First Uhaul should try making sure they don't charge the wrong customer bogus fees. We had to call uhaul because the guy mistakenly charged our account for an added fuel charge and cleaning charge. Also, When we tried to drop off at 9am no one was there. We had to wait and the guy never showed. So we ended up being charged an after hours fee because we had to leave.. I will never rent from uhaul again and I'm going to tell everyone I know to rent from another provider. They do not list an after hours fee on there website. After being on the phone for an hour they finally refunded the cleaning charge and fuel charge because I had photos detailing this. They refused to remove the after hours fee. I will be posting to social media. Companies need to stop trying to get over with extra fees. Also, The guy at the Salem location did not speak English very well and had a hard time communicating, which is a whole other issue. Go somewhere else.

Christian V. 
Rating:
3.0

Customer did not leave a comment.

KEITHRANDALL K. 
Rating:
5.0

Customer did not leave a comment.

CORYDUANE C. 
Rating:
4.0

Customer did not leave a comment.

Jennifer F. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top