Customer Reviews for River Rock Storage
(U-Haul Neighborhood Dealer)

30 comentarios

4220 Forbes Rd   Gastonia, NC 28054

(704) 215-4982

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(704) 215-4982

4220 Forbes Rd
Gastonia, NC 28054

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Friendly and helpful staff! All the equipment I've picked up her has been great. Wonderful experience!

Jimmy W. 
Clasificación:
5.0

I had a very good experience, Pamela was great! Friendly, professional, and great customer service.

Ziporia G. 
Clasificación:
5.0

Excelente service. Pamela went above and beyond. I will definitely keep using this store in the future

Fernando F. 
Clasificación:
3.0

Please remove the 24/7 pickup option from this site on your website. They do not provide any pickup outside of normal business hours and this caused problems with my reservation and pickup.

Travis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy W. 
Clasificación:
5.0

Pamela was fantastic! Highly recommend!

Susan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fidel R. 
Clasificación:
5.0

I'm confused, someone must hook up trailer, but dropping off, the customer is ok to do everything on their own?

Scott D. 
Clasificación:
5.0

I forgot to mention when I returned the truck that I rented that the steering seemed to have a lot on play in it. The employee who waited on me was very nice and helpful.

PATRICIA M. 
Clasificación:
5.0

Just continue being open, available and having a friendly disposition. Thank you !

Wilfredo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

The employee working was professional and kind.

danielle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JD G. 
Clasificación:
5.0

Good service. Friendly and had truck as promised.

KARSTEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen F. 
Clasificación:
5.0

Friendly helpful service; clean location and excellent condition vehicle.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

Customer Service at this location (River Rock Storage, Gastonia NC) is top notch! Fast and friendly on pickup and return. You have earned yourself a repeat customer and I will refer all my friends and family to you!

Donna C. 
Clasificación:
5.0

I had a good experience. Parking could be more defined.

Cheryl P. 
Clasificación:
3.0

The service at this location was nice but the U-Haul vehicle had a dead battery and I had to jumpstart it with my own vehicle.

Ian W. 
Clasificación:
5.0

Fast and friendly service. Rented a moving van for about 3 hours. Almost brand new van. No issues. Will most likely use again!

Michael S. 
Clasificación:
1.0

When we pick up the truck it needed oil and oil light was on. So we had to stop and put oil in. We didn't have time to wait around for road side assistance.. What a pain. We won't be using uhaul again!!!! I should have requested a credit for our time and hassle....then the lady at the uhaul requested I wear a mask after she found out I had covid 2 months ago. She said it had just come in on a memo that all customers were mandated to wear mask, yet as my husband checked out the truck 3 other people without mask went in and were served!!!! I tested negative last month...how rude!!!!!! We were charged $22 for gas cause it wasn't exactly where it was supposed to be , how the heck am I suppose to know what 15/16th is?? I know full 3/4 , 1/2. , 1/4 , and empty ....this whole rental was mess. We couldn't even pick it up when we needed to. Had to pick it up the next day....so disgusted and annoyed!!!!!!

Timothy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
1.0

I was charged for fuel, after I had dropped off the rental. The rental WAS properly refueled to 5/8 of a tank. I also took a picture of the fuel gauge which shows that the vehicle was returned with the same level of fuel from the pick-up date. I called the location because my credit card was unnecessarily charged for fuel. I was informed that I would receive a call-back about the incident, but no call was ever returned.

Funderburk C. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFINY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon T. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba