Agent was new and nice enough, but needs more training on trailer equipment. Also, only had his cellphone to transact business and did not know how to provide an extra day. Further, UHaul did not provide me with a number for the agent, and dispatcher could not immediately put me in touch with agent, when I wanted to ensure trailer was ready and arrive for pickup earlier than planned.Earl M.
Customer Reviews for RIT Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hard to find. Difficult to use a fully online system when this location doesn't even show up as a uhaul location.Matthew W.