Customer Reviews for Rio Grande Farm & Ranch Supply
(U-Haul Neighborhood Dealer)

92 reviews

1521 N Flores St   Rio Grande City, TX 78582
(& Hwy 75)

(956) 370-4160

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 370-4160

1521 N Flores St
Rio Grande City, TX 78582
(& Hwy 75)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Liliana G 
Rating:
3.0

Customer did not leave a comment.

Amariah H 
Rating:
5.0

Customer did not leave a comment.

Diego R 
Rating:
5.0

Excellent service and great service

Hector G 
Rating:
5.0

Nothing! They have great customer service andFriendly staff!

Gilberto P 
Rating:
5.0

everyone i dealt with was great.

oscar y 
Rating:
5.0

Quick service and Jorge a great person who owns your concerns or worries.

marcus c 
Rating:
5.0

Everything was wonderful

Maria R 
Rating:
5.0

Customer did not leave a comment.

rosanna s 
Rating:
5.0

Customer did not leave a comment.

heribelto r 
Rating:
5.0

Customer did not leave a comment.

Andres G 
Rating:
5.0

Customer did not leave a comment.

delia c 
Rating:
5.0

Don't change what you're doing now. Keep it as it is. Everything running like a well oiled machine.

Ruben R 
Rating:
5.0

Excellent

jessica g 
Rating:
5.0

Great place to drop the truck every friendly personel.

Fernando G 
Rating:
5.0

Very satisfied

LYDIA D 
Rating:
3.0

When I picked up the truck, the fuel gauge was almost at empty. When I turned on the truck it showed that there were 32 miles to empty. When I arrived at the drop off location the owner or worker there accused me of leaving very little gas in the truck and threw the keys back at me and told me that he did not rent me the truck to take it back to Rio Grande Texas where I rented it from. Other than that, the truck was in perfect working order.

Alonzo C 
Rating:
5.0

Customer did not leave a comment.

rafael r 
Rating:
5.0

Customer did not leave a comment.

jessica g 
Rating:
3.0

Customer did not leave a comment.

Marc P 
Rating:
4.0

Customer did not leave a comment.

JUAN V 
Rating:
5.0

Customer did not leave a comment.

MARIO A 
Rating:
5.0

Customer did not leave a comment.

Fred B 
Rating:
5.0

Awesome customer service !!!! New truck.

Rigo G 
Rating:
5.0

Service was great, keep up the good work

Maria R 
Rating:
5.0

Customer did not leave a comment.

MONICA P 
Rating:
2.0

When I arrived to pick up the trailer person seemed like he didn't really know what he was doing. Retuned the trailer and asked a worker outside where he wanted me to park the trailer and he just looked at me without speaking a single word.

MARCO R 
Rating:
5.0

Great experiance 10/10

Eden l 
Rating:
5.0

Customer did not leave a comment.

heriberto c 
Rating:
2.0

Fill up the gas tank if not then don't charge when it's returned with the same amount of gas it was picked up

Suzette B 
Rating:
5.0

Customer did not leave a comment.

Maricela G 
Rating:
5.0

Customer did not leave a comment.

EVANGELINA V 
Rating:
5.0

Very nice and helpful people.

MARTHA R 
Rating:
5.0

They were super accommodating when I couldn't drop my trailer off during their store hours! I really appreciate their gracious flexibility and kindness!!!

Robert J 
Rating:
3.0

Customer did not leave a comment.

ALAN H 
Rating:
5.0

Customer did not leave a comment.

Vance G 
Rating:
5.0

Customer did not leave a comment.

Tammy P 
Rating:
3.0

Customer did not leave a comment.

DAVID S 
Rating:
3.0

People do not rent uhauls regularly so do not assume they know what they are doing. Also a little friendlier wouldnt hurt.

Omar A 
Rating:
1.0

This location should not exist. Not only was it inexplicably closed in the middle of the day with no note, when I reached the “owner” she told me she wouldn’t help me unhook the 6X12 enclosed trailer even if she was there because it is too heavy and she has no equipment to do so, and that she ALWAYS has customers hook up and unhook by themselves. I was flabbergasted. It wasted over an hour of my time, and I had to drive an additional 30 miles round trip to drop off. Also, the location is on an unmarked, unpaved road with a VERY steep incline.

KATHERINE D 
Rating:
3.0

Customer did not leave a comment.

JAZIEL V 
Rating:
5.0

Customer did not leave a comment.

Luis D 
Rating:
5.0

Customer did not leave a comment.

MARIO A 
Rating:
4.0

Nothing

Rudolf S 
Rating:
5.0

Easy to drop off and return.

Armando Z 
Rating:
5.0

Customer did not leave a comment.

DAVID F 
Rating:
5.0

excellent service

Juan G 
Rating:
5.0

excellent customer service.

Juan G 
Rating:
4.0

Customer did not leave a comment.

Jon H 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Rolando D 
Rating:
5.0

I was a little concerned about leaving my rental outside the fence.

Jay V 
Rating:
2.0

They didn't have my reservation, and then took a long time to make a reservation for me. They were also having computer or printer problems, and I had to wait 10 minutes for them to print my contract.

ADAM A 
Rating:
5.0

Customer did not leave a comment.

jason m 
Rating:
5.0

Excellent service and friendly people. Overall a very positive experience and will definitely recommend this location to friends and family.

Juan G 
Rating:
2.0

Bad customer service. Not friendly at all.

Javier L 
Rating:
5.0

Customer did not leave a comment.

DELFINO G 
Rating:
5.0

Customer did not leave a comment.

DELFINO G 
Rating:
3.0

Customer did not leave a comment.

JESUS R 
Rating:
5.0

Customer did not leave a comment.

JOSE S 
Rating:
3.0

Customer did not leave a comment.

Rogelio B 
Rating:
5.0

Customer did not leave a comment.

Jose G 
Rating:
4.0

For there is nothing more to say.

JOSE V 
Rating:
1.0

This place was really rude and when I checked the lights on trailer one wasn't working and I told them and they said sorry can't help you call roadside assistance

Noe l 
Rating:
5.0

Experience was exceptional.

Carlos T 
Rating:
4.0

Customer did not leave a comment.

Padbo B 
Rating:
5.0

Customer did not leave a comment.

NOE G 
Rating:
3.0

Well the first thing is when you guys give a quote online make sure you keep it the same that is the only reason i am not going to recommend people to u haul because my online quote said $44 and when i actually went to pick it up it changed to $144. So dont lie to customers.

GREGORIO S 
Rating:
5.0

Customer did not leave a comment.

JORGE A 
Rating:
4.0

Customer did not leave a comment.

NICK A 
Rating:
5.0

Customer did not leave a comment.

OZIEL A 
Rating:
4.0

Customer did not leave a comment.

Damaso f 
Rating:
5.0

Customer did not leave a comment.

GABRIEL F 
Rating:
5.0

Customer did not leave a comment.

RICARDO B 
Rating:
5.0

Customer did not leave a comment.

RICARDO B 
Rating:
5.0

Very inexpensive rental that came in handy for my needs..

IRIS G 
Rating:
3.0

Trailer had a broken breakaway chain which they had to fix. I did the 'pre-checkout' on-line and still had to wait about 45 minutes at their location due to slow computers.

Aaron F 
Rating:
5.0

Customer did not leave a comment.

Erika L 
Rating:
4.0

Customer did not leave a comment.

JOANNA G 
Rating:
5.0

Customer did not leave a comment.

JESSICA A 
Rating:
1.0

Customer did not leave a comment.

MARIA L 
Rating:
4.0

Customer did not leave a comment.

JAIME V 
Rating:
5.0

Customer did not leave a comment.

ARACELI B 
Rating:
5.0

Please provide maneuverable and light dolly compared to the standard.

Bernard S 
Rating:
3.0

No comments

RAUL G 
Rating:
5.0

Friendly and helpful staff. Hassle free!!

CESAR G 
Rating:
4.0

Customer did not leave a comment.

JOSE G 
Rating:
4.0

good work

SANTIAGO D 
Rating:
5.0

Customer did not leave a comment.

CARTER Z 
Rating:
3.0

I found 2 cigarette butts on the floor of the truck when I picked it up at the Rio Grande City location.

CARLOS L 
Rating:
5.0

Customer did not leave a comment.

jose l 
Rating:
3.0

the truck milage was off by 135 miles!!! and the fuel level was below what the contract stated. I had to tell the person in charge and all they did was write in the contract creating lots of confusion and wasting my time at the drop off location. I will never use this location again and will not recommmened to any of my friends!!

JEISON A 
No reviews have been submitted for this location.

Additional Services at this Location

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