Extremely friendly and efficient service.Joshua E.
Customer Reviews for Riley Family Ventures LLC
(Distribuidor de U-Haul del vecindario)
Gonzales, LA 70737
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 1 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
no one was at my drop off location no note on door called 1800uhaul number after getting transfered to a servce rep she said to leave trailer there. i dropped it and left.scott B.
Better instructions on where to leave the key and lock on drop offAustin G.
El cliente no dejó un comentario.ANA V.
El cliente no dejó un comentario.JESSICA P.
El cliente no dejó un comentario.JESSICA P.
El cliente no dejó un comentario.LISA C.
No signs to identify location. Nobody answered phone. Nobody was there at 8AM opening time.LEROY S.
The office had only a small sign, so was a little difficult to find, but the staff was great, very helpful.Gasper C.
El cliente no dejó un comentario.RONALD C.
I never got my depositCARSON D.
NOTHING, this location was great, great customer service and communication.. Mr. Riley and Adrienne are very professional, I will definitely recommend them to friends and remember this location if I ever have to rent a uhaul again. Thank you for the professionalism guys!!JACOB O.
The address was wrong. We showed up at the wrong place. There was no sign telling us where to go instead. We had to call the number then see where to go. Even the business next door had no idea. Said they packed up and moved over night without telling anyone.Kent G.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.REGINALD S.
Make sure the trucks are clean. The truck we rented smelled like something dead was in it which make the drive horrible. Also the mileage and the gas was listed wrong.Jose R.
El cliente no dejó un comentario.David S.
Nothing at the momentDANIEL G.
El cliente no dejó un comentario.DANIEL H.
El cliente no dejó un comentario.JED L.
This Uhaul location was great, clean, friendly and willing to help.Joshua L.
El cliente no dejó un comentario.STEPHEN J.
El cliente no dejó un comentario.TY L.
El cliente no dejó un comentario.Daniel G.
El cliente no dejó un comentario.Robert W.
Perfect, friendly and very helpful!Jennie O.
Dropped off at night. Never was contacted by them this time which was okBryan A.
Everything went well. Good service and help getting the equipment ready for us.RYAN A.
El cliente no dejó un comentario.TRAVIS K.
The Riley family were very friendly and respectful.DUSTIN L.
El cliente no dejó un comentario.Timothy M.
El cliente no dejó un comentario.QUEBIN R.
El cliente no dejó un comentario.DANIEL C.
El cliente no dejó un comentario.VANESSA A.
El cliente no dejó un comentario.HERMAN C.
El cliente no dejó un comentario.Dinnone D.
The place was closedJOSEPH P.
you guys should have something in place where if a customer cannot return equipment at the assign location due to engine failure. That the equipment should be accepted at any U-Haul facility without being charged.CALVIN W.
El cliente no dejó un comentario.MARK D.
El cliente no dejó un comentario.Brad M.
El cliente no dejó un comentario.Eddie B.
Great Friendly People. They were accomadating and very informative.Paige M.
El cliente no dejó un comentario.RUSSELL O.
Be sure to inspect the equipment you are trying to sell to customers before you go ahead and attach a 6x12 trailer to go from Baton Rouge, LA to Midland, Tx... the tires were bald and they said it was inspected last week! They need new inspectors! I wish I could upload photos to show proof!DANA B.
El cliente no dejó un comentario.RANDY M.
El cliente no dejó un comentario.mark S.
Extraordinario servicio al clienteJESUS G.
El cliente no dejó un comentario.JOEL B.
Friendly and Professional Services. Highly recommendedJOAO P.
Nothing everything. Was on time. Friendly people-100. Just totally awesomeLENNORD F.
El cliente no dejó un comentario.Leroy S.
El cliente no dejó un comentario.CARLOS D.
My uhaul had the check engine light on when I picked it up and the a/c didn't work. When it started raining there were puddles everywhere in the truck and dripping throughout the roof. Half of my boxes were falling apart because they were so wet.Josh P.
El cliente no dejó un comentario.ANTHONY L.
El cliente no dejó un comentario.MIREILLE C.
The 800 customer service number takes 10-15 minutes until you speak with an associateThomas S.
Customer service is above and beyond, yall are awesome and I will absolutely recommend yall to anyone I know who is moving. Thank yall again!LAUREN C.
El cliente no dejó un comentario.CATHERINE L.
El cliente no dejó un comentario.EUGENE F.
Need no improvement .SANDRA B.
Really enjoyed the experience. Only thing I would have uhaul improve is verifying locations where equipment actually is online.FREDERICK C.
El cliente no dejó un comentario.Marc B.
El cliente no dejó un comentario.Seth W.
I was charged a fee of 27 dollars for not parking in the right place there is no spots that identify where to park, I will challenge this charge that was bull shit You have my number if you want to call me.BERNARD C.
Drop off after hours was very detailed and helpful fir a quick transactionDANIELLE A.
El cliente no dejó un comentario.Michael C.
Nothing just continue to Keep providing excellent service !! Very Pleased This was my first time ever renting a U-Haul truckSHANNON S.
El cliente no dejó un comentario.SHERRL A.
El cliente no dejó un comentario.ALAN E.
El cliente no dejó un comentario.COURTNEY H.
Very Friendly and knowledgeable about procedures.BECKY Z.
Overall I was satisfied with this rental. However, when I arrived at the preferred pickup location, the trailer was not there, and I was told I had to go to different location. I was called a couple days prior to confirm, and this would've been a good time to relay that information. Fortunately, I didn't have to drive far. Everyone was above polite.David S.
Just have the same person there when the next person comes inKenneth B.
El cliente no dejó un comentario.Alaina E.
Excellent service. ...Thank you more businesses need to follow suit. ðŸ˜ŠJAMES W.
El cliente no dejó un comentario.James G.
It was a pleasure doing business with Mr. Riley, when I arrived to pick up the truck it was ready and I was greeted with kind and friendly service. This is my second rental from him in 2 months and if I needed a uhaul truck in the future, he will get my business again!GEORGE G.
El cliente no dejó un comentario.JOHN D.
El cliente no dejó un comentario.Raynell F.
You don't need to do anything. Was very pleasant Thank youLarry B.
El cliente no dejó un comentario.Kenyatta N.
I can't think of anythingThomas P.
Everything was great, however the pickup location did not include the requested dolly and furniture cart. Unfortunately, since this was 24/7 pickup before opening hours, nothing could be done to obtain these items.DAVID C.
John Riley was extremely helpful and accommodating. Great customer service!Marie B.
El cliente no dejó un comentario.Britney B.
Customer service was excellentChristopher M.
El cliente no dejó un comentario.CURT A.
Thank so much this company was so informative !!!!! GREETED US WITH SMiles both day thanks for Patient with customersStephanie J.
El cliente no dejó un comentario.Christopher F.
El cliente no dejó un comentario.Kim F.
El cliente no dejó un comentario.Deicy M.
El cliente no dejó un comentario.Michele G.
The person who helped me was very kind and caringVIOLET P.
The representative was very polite and professional. With online check in, the process was extremely easy and fast. Will use them in the future.Todd B.
El cliente no dejó un comentario.ERRON K.
John and Jill helped me with a new location drop. Very good service thanks. I will say though the Web site needs improvement hard to get location changes done and 800 number is uselessJIMMY Y.
El cliente no dejó un comentario.Jared C.
Best Uhaul experience ever! I was impressed and shocked by how excellent the customer service was.Brian J.
El cliente no dejó un comentario.LINDA H.
El cliente no dejó un comentario.GILL G.