Comentarios del cliente para Rightspace Tanque Verde

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rightspace Tanque Verde

Grado total:

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Nancy A. en

Grado:

Teresa was attentive, accommodating, pleasant, and a complete pleasure to do business with. I won't ever go anywhere else!

Joshua L. en

Grado:

Great service todayl I'll definitely come back if i need a truck

James K. en

Grado:

Everything good quick service good price happy

Roy C. en

Grado:

Not much

Bruce B. en

Grado:

Needed a moving truck on a moments notice. They came through great service very fast in and out. Thank you!

Marcus F. en

Grado:

Upon arriving and checking in using my phone the U-Haul truck was unable to be pulled out as it was totally sandwiched between 2 other trucks. After call U-Haul I was able to switch trucks. However, In all the commotion I forgot to move the rented dolly to the new truck. I emailed U-Haul asking them to not charge for the dolly rental as it was not used and was still located in the original truck. Of course I was still charged for the unused dolly rental. Just frustrating.

Gregory L. en

Grado:

El cliente no dejó un comentario.

Gerald C. en

Grado:

El cliente no dejó un comentario.

Donald C. en

Grado:

El cliente no dejó un comentario.

Mary M. en

Grado:

don't let them rent U Haul equipment!!!! They refused to do a walk around and give me a total when i was there. There was 2 people in the office doing nothing. They said they would do the walk around when they got to it. They only time a walk around and final total has not been done, is when i dropped equipment off after hours.This may not be a regular U Haul office but they are selling your Brand and they suck at it. I will not recommend Rightspace Tanque Verde to anyone. Hate to see how they treat their storage customers.

Timothy K. en

Grado:

The location was difficult to find and the moving pads were not in the truck. I added them to my order, paid for them, and called to verify they’d be included and were still left out.

David V. en

Grado:

El cliente no dejó un comentario.

Jonathan H. en

Grado:

The truck smelled of strong body odor, every surface was sticky, and the strearing was very misaligned. The engine was extremely slow despite the "v8" power that was advertised. I want you to know that I generally don't give bad reviews but this was a very bad experience and I will not be using U-Haul in the future.

Serge H. en

Grado:

I was charged an extra day AND they did not honor the promised rate and i was transferred around to talk to different people in Tucson and phoenix to ask for a refund. A waste of my time. Will rent elswhere next time.

Scott B. en

Grado:

El cliente no dejó un comentario.

Christopher D. en

Grado:

El cliente no dejó un comentario.

Curtis J. en

Grado:

El cliente no dejó un comentario.

Serena E. en

Grado:

The gentleman that took care of us was amazing... The reason I wouldn't recommend this location, is not because of the location, because of U-Haul. U-Haul kept my deposit and also the charge and moving is one of the five highest stressors and so for U-Haul to make a mistake like that at such a critical point in someone's life is unacceptable. I'm not happy about my experience and I will be telling everyone I know about it.

Rebecca S. en

Grado:

Only issue was I thought I was at the right space at tanque verde and bear canyon. That is what I asked for when talking to the uhaul rep on the phone. Luckily the one the truck was at was only 2 miles away.

Ray S. en

Grado:

Customer service was excellent.

Timothy S. en

Grado:

Nothing. Staff was wonderful, friendly, and helpful. They made this experience super easy. Thank you!

AINA K. en

Grado:

El cliente no dejó un comentario.

Gladys L. en

Grado:

I set up Uhaul rental via online. Recd estimate of $70 with no charge at that time for 24 hours use. Was called by employee from site saying I could come in an hour earlier to pick truck up. Instead I went in 1/2 earlier. This half hour cost me another days worth of truck rental. I made various calls to site and to Uhaul and was made to look stupid. Needless to say I returned truck beforehand and now I'm moving all small items in my Tahoe. Was it worth it no! Never again Uhaul. I've always lorded over using you cross country twice among other moves...but no more! Penske here we come!

lisa A. en

Grado:

El cliente no dejó un comentario.

JUSTIN M. en

Grado:

El cliente no dejó un comentario.

Aaron B. en

Grado:

The manager was very helpful and professional. Overall experience is well deserved and I Highly recommend this location and will use them again.

Thomas Y. en

Grado:

Everything was great, went smoothly, very easy to deal with personell at the location.

Jo M. en

Grado:

Was very pleased with service and availability of equipment

Jane K. en

Grado:

The manager did not verify the miles in and I think I may have been over charged. When I checked in to obtain the truck he told me that the price would be adjusted based on actual miles, but when I returned he told me it was based on estimates miles and there was not any adjustment. We estimated 10 miles, but I was chargers 20. In addition, the person on the phone reservations said I had the option to choose insuramce. The manager told me that insurance was mandatory and not optional. Which is it?

Steven G. en

Grado:

All great, thank you!

David R. en

Grado:

Contract indicated that gas tank was 7/8 full when I picked it up. I didn’t look at gas gauge until I drove a few miles down the road. It was at 2/3, which is 20% more than contract indicated. Buyer beware is the general rule here but it was the first time ever that UHaul got it wrong for me. This cost me $$$.

Leah H. en

Grado:

They claimed they weren’t U-Haul could not use none of my previous credit card information for my daughter was very poor handling