Customer Reviews for RightSpace Storage Peoria
(U-Haul Neighborhood Dealer)

325 reviews

8580 N 91st Ave   Peoria, AZ 85345

(623) 738-1102

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(623) 738-1102

8580 N 91st Ave
Peoria, AZ 85345

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mike Merz 
Rating:
5.0

Nothing. Great experience. Employee very friendly and helpful.

Heather ONeill-Popov 
Rating:
5.0

I rent uhaul often and the gentleman behind the counter was exceptionally nice.

James Flanagan 
Rating:
5.0

Customer did not leave a comment.

patricia pierson 
Rating:
3.0

Customer did not leave a comment.

nick crawford 
Rating:
4.0

I was treated well and with courtse. U-haul agent was very patient and explained everything about my rental truck. Thank you.

Timothy Lavin 
Rating:
5.0

Cody offered impeccable customer service when I picked up the rental truck. There was lot of people in the lobby and he showed extreme patience with each individual and provided excellent customer service. Would absolutely recommend to others.

Tamie Murillo 
Rating:
5.0

It would be feasible, if pick up time was before 9AM. Maybe that's something your company will bring to the forefront in y'all next meeting. Otherwise great service.

Debra Fay Pippins 
Rating:
5.0

Customer did not leave a comment.

JOSIE AGORCHUKWU 
Rating:
5.0

Excellent experience overall .. staff at location were helpful and friendly

Kenneth Whitehead 
Rating:
4.0

Daniel, at the facility, is awesome! The truck i had was in very poor condition but Daniel took care of it. I will definitely go back next time I need a truck!

Sarah Payeur 
Rating:
4.0

Having a 24 hour drop box would be great

Sarah Payeur 
Rating:
5.0

Keep up the good work!!

Salvatore misseri 
Rating:
5.0

Customer did not leave a comment.

Ed Campbell 
Rating:
5.0

Customer did not leave a comment.

Kim Dix 
Rating:
5.0

Good customers service 👍

Jason Thanh Nguyen 
Rating:
5.0

The staff was very helpful and courteous.

Timothy Shays 
Rating:
5.0

I can't think of anything. You were friendly and helpful and the equipment was clean and ready to go. Your smiles were greatly appreciated.

muriel olney 
Rating:
5.0

Customer did not leave a comment.

MARALYS Chotipradit 
Rating:
5.0

Customer did not leave a comment.

Cassandra Cabrera 
Rating:
5.0

Customer did not leave a comment.

EDUARDO OCHOA 
Rating:
4.0

Customer did not leave a comment.

Humberto Dominguez 
Rating:
5.0

Customer did not leave a comment.

Dawn Mueller-Stacey 
Rating:
5.0

Customer did not leave a comment.

Phillip Daniels 
Rating:
5.0

The location’s employees have aleays been amazing. I would highly recommend this location

Ricky Wibel 
Rating:
5.0

Customer did not leave a comment.

SUE DEFASSIO 
Rating:
5.0

Customer did not leave a comment.

Ronald Bedrosian 
Rating:
5.0

Customer did not leave a comment.

Danielle Wright 
Rating:
5.0

Very personable

Carol Artz 
Rating:
5.0

Customer did not leave a comment.

Azul Cossart 
Rating:
2.0

The lady who helped us was not helpful at all and wasn’t giving us the answers we needed. She started using her phone in the middle of helping us and she didn’t even greet us when we walked in. When I was asking her questions she wouldn’t give me a yes or no answer, rather a “mhm” which is extremely rude. There was another guy next to us who she was making conversation with very well and who she was being extremely nice to so I’m not understanding why she was treating us like that

Bhavikha Rathod 
Rating:
2.0

The truck was clearly previously in an accident and poorly repaired with spot welds all in the driver door jam. The driver door itself was hard to close do to this. There was spilled spots from drinks that were not wiped out, and pizza/pasta sauce on the passenger seat, just a tiny bit but enough. To top it off the truck would not stop dinging when off with the key removed as if the key was in the ignition. Also the light in the cab didn’t work and the cargo light didn’t work with the switch on the dash that has the instructions for it.

Robert Palagi 
Rating:
5.0

Good team

Claude Umulisa 
Rating:
5.0

Staff was helpful and friendly

Dan Hernandez 
Rating:
5.0

Exceptional experience in renting a truck to move belongings.

Glenn L Burbridge III 
Rating:
5.0

Customer did not leave a comment.

Shang Tu 
Rating:
5.0

Customer did not leave a comment.

Katrina Mangrum 
Rating:
4.0

Customer did not leave a comment.

Heather Burns 
Rating:
5.0

The review link for pickup expired too quickly; the storage was a little dusty but nothing nasty. The passenger part however smelled of cigarettes when the a/c turned on. Overall the vehicle was tidy though. The engine light was on and I'm not sure if that's the best state to rent out to (I have pictures if needed). This location was a great experience for my first U-Haul would use again!

Joshah Jones 
Rating:
4.0

Customer did not leave a comment.

JiHo Chin 
Rating:
5.0

Customer did not leave a comment.

David Rodella 
Rating:
5.0

My rental experience was absolutely flawless & amazing. The staff at this location is super knowledgeable, friendly & attentive & they answered all of my questions without any issue. Kirsten was especially helpful, kind & made the whole process seamless. I highly recommend this location to others & will definitely return there when needed in the future.

Sarah Chapman 
Rating:
5.0

Customer did not leave a comment.

Gloria Halman 
Rating:
5.0

Customer did not leave a comment.

SHAYNNA GARCIA 
Rating:
5.0

Customer did not leave a comment.

Robert Kuest 
Rating:
4.0

Better communication, There was a sign on the door that said you were closed, the day I returned the truck rental, but no directions on where to leave the keys.

ruby warner 
Rating:
5.0

Customer did not leave a comment.

Alan Butler 
Rating:
3.0

They charged the Uhaul to my friends card instead of mine in error. The employees were not friendly or accommodating.

mary fairchild 
Rating:
5.0

Customer did not leave a comment.

Wardell Jones 
Rating:
5.0

I believe his name was Damien but he was excellent with his service

Corey Sellers 
Rating:
5.0

Customer did not leave a comment.

Wardell Jones 
Rating:
5.0

Customer did not leave a comment.

kathleen williams 
Rating:
5.0

Excellent, customer service

Lynette Scott 
Rating:
5.0

Easy process.

Leonard Witt 
Rating:
5.0

Let Jake train them. He has Amazing customer service! Friendly, Courteous and overall nice guy.

RUBY WARNER-OLIVER 
Rating:
2.0

Make sure customers are able to do a self pickup if that’s what was requested and confirmed by the location. Truck was not accessible for a self pickup. Once in the truck the check engine light was on and upon informing the location, they just dismissed it.

HEATHER YEARACK 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Dupree 
Rating:
5.0

Customer did not leave a comment.

RUBIN ESTRELLA 
Rating:
5.0

The rep that I dealt with was very pleasant and knowledgeable.

calvin rawlings 
Rating:
3.0

Ensure inside cab is clean. The truck I rented was full of dog hair, it was everywhere in the cab.

ALDRICH PIERCE 
Rating:
1.0

The truck didn't have a ramp on it. When I asked if I could switch to a different truck, the customer service representative at the pickup location was not helpful. He said that he didn't know how to do it and that they're technically "closed" and not supposed to do Uhaul work after 5:15 (I picked up the truck at about 5:10). The pickup site information on Uhaul's website clearly states that they're open until 5:30. In addition, the strap on the appliance dolly was not big enough. These things added up to be a horrible experience.

Edison Rose 
Rating:
5.0

I had great customer service at this location a few times

Leonard Guzman 
Rating:
4.0

Customer did not leave a comment.

Bernice Cadriel 
Rating:
4.0

Very good service

Leonard Guzman 
Rating:
5.0

Customer did not leave a comment.

Kim Candea 
Rating:
5.0

No improvements needed

JOSHUA WHEATLEY 
Rating:
3.0

Customer did not leave a comment.

SHANTEL GRAYSON 
Rating:
5.0

Customer did not leave a comment.

DAWN MUELLER-STACEY 
Rating:
5.0

I noticed the engine light came on near the end of my trip but did a night drop so I did not have opportunity to tell anyone Thank you

GARY NELSON 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TETRICK 
Rating:
5.0

Customer did not leave a comment.

ANGELICA AGUILAR 
Rating:
5.0

Customer did not leave a comment.

Jonathan Kacprowicz 
Rating:
5.0

Customer did not leave a comment.

Tanya Lattimore 
Rating:
5.0

Clean your vehicles. Truck was filthy.

RICHARD BELANGER 
Rating:
5.0

Customer did not leave a comment.

Adrienne Douglass 
Rating:
5.0

Customer did not leave a comment.

HEATHER BURNS 
Rating:
5.0

Customer did not leave a comment.

RUBY WARNER-OLIVER 
Rating:
5.0

Customer did not leave a comment.

Donald Hopper 
Rating:
5.0

The online pickup would not work. We had to go inside to complete our pickup.

Tammy Cobos 
Rating:
5.0

Customer did not leave a comment.

Bradley Hawn 
Rating:
5.0

I paid for 12 moving pads but there was only 1 pad in the trailer.

Andrew Fitzgerald 
Rating:
5.0

N/a

Michael Kreidel 
Rating:
5.0

Friendly Staff, Thank you

JOHNNIE PEREZ 
Rating:
5.0

Customer did not leave a comment.

JUSTIN FAVORS 
Rating:
5.0

Very quick easy to work with and friendly too.

GERALD NOVOTNY 
Rating:
5.0

Customer did not leave a comment.

KIERRA NORRIS 
Rating:
5.0

Customer did not leave a comment.

Smith Laura 
Rating:
5.0

Customer did not leave a comment.

Mark Williams 
Rating:
4.0

Customer did not leave a comment.

MONIQUE GUILFOYLE 
Rating:
4.0

Customer did not leave a comment.

Stanley Lupkes 
Rating:
5.0

Everything was great so far. Don't know my end billing though.

KIM CATRON 
Rating:
5.0

nothing. everything was perfect

DANIEL HOOGERVORST 
Rating:
5.0

Excellent customer service. Very friendly. Went above and beyond to accommodate.

SANDRA TEFERTILLER 
Rating:
5.0

Customer did not leave a comment.

AARON BOLVIN 
Rating:
5.0

Customer did not leave a comment.

Mikenna Radke 
Rating:
5.0

Customer did not leave a comment.

STEPHEN JOHANNES 
Rating:
5.0

Customer did not leave a comment.

TERESA LYNN 
Rating:
1.0

Don't rent a U-Haul truck from this location (91st Avenue between Northern and Olive Avenues 8580 N 91st Ave Peoria, AZ 85345). We tried returning our truck we rented recently and it was a mess. We weren't told that when you return the rental truck after hours that you have to do an online return, for 45 minutes in 104°F we TRIED to fill it out (bad website). When renting the truck they took partial information from my mom and partial information from our friend who did the driving. We then called and tried getting a refund for the mess they caused and was NOT refunded. We even put more gas in the truck then was necessary. The driver's door didn't close properly and their was bits of broken windshield glass in the truck and the knob to the AC was broken. We didn't even get an apology.

MARY WILLIAMS 
Rating:
4.0

There was a man sleeping in the cab of the truck . I woke him up and he smelled like liquor. He took off on foot and didn’t say much about the rental so I know he was not a worker. I let the location know and they said it happens sometimes? Didn’t really feel right because of anything would have happened within the cab of the truck that would have been my responsibility. Maybe verifying if all doors are locked before the end of the night would be cool. The back I can understand if it stays open but the cab?

Brittany Capilla 
Rating:
5.0

Love this location and what it offers the customer and they service is great. Thanks for being here.

JOYCE HALBAKKEN 
No reviews have been submitted for this location.

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