Comentarios del cliente para Rightspace Bear Canyon

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rightspace Bear Canyon

Grado total:

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Trinette D. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

El cliente no dejó un comentario.

Douglas F. en

Grado:

Very nice, Informative and would use this U haul location again.

KIMBERLY B. en

Grado:

Check in/out was extremely easy

Teresa S. en

Grado:

El cliente no dejó un comentario.

Linda E. en

Grado:

This location is a little hard to find since it is tucked back. Better signage for easier locating would be great.

Jeffrey G. en

Grado:

El cliente no dejó un comentario.

Levi L. en

Grado:

El cliente no dejó un comentario.

Abraham M. en

Grado:

El cliente no dejó un comentario.

Alexander B. en

Grado:

Great customer service

Patrick P. en

Grado:

El cliente no dejó un comentario.

SARA C. en

Grado:

Location was a bit difficult to find...guest service was EXCELLENT!! Thank you:)

chris B. en

Grado:

do not improperly charge incoming customer for the wrong amount of gas in vehicle at the time of pick up.

CEANNE A. en

Grado:

the mileage on the vehicle was set in kilometers, yet it was recorded in miles on my contract and charged extra miles. I was UNDER in miles, not over. Put gas in it and was pretty sure I was close. Was charged $33 for 1/8 tank of gas!

WILLIAM R. en

Grado:

Very easy rental and great people.

Ben T. en

Grado:

I wasn’t aware that this place was operated by a third-party vendor, I thought it was an actual U-Haul store. Also there was only one customer service rep at the counter, and she was helping another customer. So I ended up waiting about 10 minutes in the lobby to get served. When I finally got the truck home, I looked in the back and realized there was no dolly there. Thankfully, the movers I hired to help load the truck had one, otherwise I would have been in dire straits. Yet I was still charged for using the dolly by u-haul. Also, I was charged for furniture pads, but I was told I would only be charged if I used them. Yet I was charged the $20 to use them. When I returned the next day to return the truck, the office was locked even though it was during normal business hours. When someone came to the door, I informed her of the dolly issue and turned in the keys. Later that day I received a call from Right Space informing me that there was still a lock on the U-haul truck. Evidently they couldn’t figure out that this was the lock provided with the truck on a chain, and the employee I was speaking with wasn’t aware that there was a key to this lock on the same key ring as the truck key. I definitely walked away from this experience with the impression it was amateur weekend at U-Haul.

jason P. en

Grado:

online servicing and app is a BUST..the location rep. saved the day, your lucky they were there, (corporate) ...otherwise this review would be a big ...0...

Rebecca S. en

Grado:

The smart phone procedure was cumbersome and not user friendly.

Nancy R. en

Grado:

Mark was awesome.

KENT N. en

Grado:

I was never told it was .99$ a mile.

James K. en

Grado:

El cliente no dejó un comentario.

Thomas D. en

Grado:

Great experience. Customer service was great. No issues with picking up or returning.

curtis J. en

Grado:

El cliente no dejó un comentario.

Mark W. en

Grado:

Easy check out, easy return, reasonably priced, highly recommended. A perfect A+

Tammy M. en

Grado:

El cliente no dejó un comentario.

William G. en

Grado:

El cliente no dejó un comentario.

William G. en

Grado:

El cliente no dejó un comentario.

Josue S. en

Grado:

The Uhaul website reported that Right Space bear canyon had a utility dolly available for renting but in fact they did not. It all worked out for the best and I still had a great experience. Mark at Right Space was tremendously helpful.

Paul N. en

Grado:

Mark was wonderful and appreciate his patience and kindness.

CHAD R. en

Grado:

El cliente no dejó un comentario.

joleavette D. en

Grado:

I had to go to another site from where I made the reservations. The pickup site was not a official uhaul vendor it was a storage company. However I did pick up the truck for my move. Because of the change, uhaul rep offered me 2 extra days and extra miles, how ever the extra days came with extra cost for insurance which was not extra. I was advised that I could not pay for the days used but had to pay for the 2 days for the total of 5days even if I only needed the truck for 3 days which was requested. The added free days cost me extra in insurance cost which was not needed. So there was not EXTRA, but more of a cost to me.

Randy B. en

Grado:

Very nice personnel.

Sandra C. en

Grado:

El cliente no dejó un comentario.

Ashley O. en

Grado:

El cliente no dejó un comentario.