Customer Reviews for RightSpace Storage Wakefield
(U-Haul Neighborhood Dealer)

205 reviews

1683 White Mountain Hwy   Wakefield, NH 03872

(603) 522-7440

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(603) 522-7440

1683 White Mountain Hwy
Wakefield, NH 03872

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Dana Margolis 
Rating:
5.0

Great customer service.

John Silbernagel 
Rating:
3.0

Customer did not leave a comment.

Mike Strout 
Rating:
4.0

Although this reservation was done only 24 hours in advance, the trucks still had snow on top of them, and the attendant had no idea I was coming in for a pickup, and they had no proper equipment for snow removal. Aside from that, the attendant was kind and helpful, and the pickup process was smooth.

ERIC MADSEN 
Rating:
3.0

Customer did not leave a comment.

Ashley Walker 
Rating:
5.0

Customer did not leave a comment.

GARY LAUZE 
Rating:
3.0

I thought the price was quite high , only reason we went through with it was that we were running out of time . We payed for the gas and it was well over 200”00 dollars for half a day ? Too high .

mike thurston 
Rating:
4.0

Monitor vehicles. Truck we got had a dead battery. Staff member did a great job of finding a substitute, but she should not have had to do this.

Richard House 
Rating:
5.0

Customer did not leave a comment.

Nancy Diamond 
Rating:
5.0

There are no improvements needed..everything went smooth .. and your employees were very professional..

Carlton Emerson 
Rating:
5.0

Not renting trucks with a full tank of gas is a joke and will keep me from ever renting from UHaul again, which is too bad, as both locations were great. But guess what? I'm not up for playing "let me try to guess how much is half a tank" when I'm filling prior to returning...especially with gas prices what they are, You are scamming people with this. Nobody is going to correctly guess a half tank of gas. You're going to be under, or you're going to be over...and either UHaul is going to make you pay for returning less than you should have, or they're going to benefit from the free gas you just gave them for going over. Get it together, UHaul. Times are tough, we don't need you out here straight up scamming people.

Mathew Baker 
Rating:
5.0

The lady there was kind and welcoming. Super helpful. 10/10 would go 17 miles out of my way for this location again!

james thompson 
Rating:
5.0

Customer did not leave a comment.

WAYNE FARIAS 
Rating:
3.0

Customer did not leave a comment.

Wayne Rasch 
Rating:
5.0

Customer did not leave a comment.

DEBRA AUSTIN 
Rating:
2.0

I had to wait over one hour to pick up the truck and it wasn’t the size that I had reserved days in advance!

Clarence Nason 
Rating:
5.0

Very easy drop off experience. Thanks!

Thomas Ferraro 
Rating:
5.0

Customer did not leave a comment.

LAUREN WALKER 
Rating:
5.0

Customer did not leave a comment.

Thomas Gesner 
Rating:
5.0

Customer did not leave a comment.

Maria Floyd 
Rating:
5.0

I was happy with everything, it was a pricey day for me for the truck and storage rental, but I'm glad I was able to move my belongings. Thank you for the great service. All the ladies are very nice.

MELINDA FARROW 
Rating:
5.0

That could not have been more helpful.

James Stackhouse 
Rating:
5.0

Nothing. The person at the desk was very friendly very helpful and very pleasant the truck was perfect for what we needed. Got great mileage and was in fantastic condition

John buote 
Rating:
5.0

Customer did not leave a comment.

Christopher Voelker 
Rating:
3.0

I liked the ease of dropping truck off and dropping keys in slot.

Tanya Shirley 
Rating:
5.0

Customer did not leave a comment.

KENNETH MURRAY 
Rating:
5.0

Customer did not leave a comment.

EDWARD BALL 
Rating:
1.0

The engine light was on and the process for the rental took way longer. I was there over an hour. I was also charged 2 times for different amounts.

Raven Melanson 
Rating:
5.0

Customer did not leave a comment.

Erin Donnelly 
Rating:
5.0

I was very happy with the truck and how it drove. It was plenty big for us and was especially very clean. Thank you.

deborah hicks 
Rating:
5.0

Customer did not leave a comment.

ELISABETH LIGON 
Rating:
3.0

Make the online check in faster and easier and be more transparent about extra fees. I prepaid, swept out the truck, refilled with gas and still got charged extra (I believe for mileage, and I disclosed exactly where I was going). I feel I was way over charged for this service.

ELIZA WEEKS 
Rating:
4.0

The location was inconvenient and not at all even close to where we had originally reserved the truck...TWICE! However, the people who work for the storage company were wonderful. They were friendly and understanding of the HELL the UHaul company had put me through.

LISA WOLFF 
Rating:
5.0

Customer did not leave a comment.

Wesley Huckins 
Rating:
5.0

But new Windshield wipers on

ROSE M BRANNAN 
Rating:
5.0

Customer did not leave a comment.

John Pisano 
Rating:
3.0

Always have the unit full of gas .... very hard to put gas in a vehicle which is showing 5/8 of a tank when you bring it back. If it was full then you would just fill until it shuts off and you’re done. Bad policy for U haul to not have vehicles on full when picking up.

DAVID SHIPPEE 
Rating:
5.0

Customer did not leave a comment.

Sharon Buttrick 
Rating:
5.0

Customer did not leave a comment.

David Buttrick 
Rating:
5.0

Customer did not leave a comment.

Michael Goad 
Rating:
3.0

I picked up and dropped of on a Sunday. Would be a bit easier for us non technical folks if we could speak to a person. All in all, we got through it fine.

Thomas Clow 
Rating:
5.0

After going through all steps to rent truck using phone, had keys in hand and got error code. Nightmare! Took almost half hour. Returned keys in dropbox, thought would get email of final charge and receipt. Nothing! Still don't know final charge but get this survey

DAVID SCEGGELL 
Rating:
5.0

Customer did not leave a comment.

JEFFREY DUMOND 
Rating:
5.0

the drop off location was closed, so it was just a drop-off only.

Randall Manson 
Rating:
4.0

Customer did not leave a comment.

Joseph Sunderland 
Rating:
5.0

Service was great no need.

Paul Fecteau 
Rating:
5.0

Everything was easy as could be, and the staff at ‘‘tis location was over the top in knowledge and customer service, greatly appreciated in a nice small town

GARY LAUZE 
Rating:
2.0

Though I didn’t rent one, I noticed that the trucks were all still covered in snow and plowed in by snow banks though the storm had been over for over 36 hours. The appliance dolly I rented had been abused and did not work properly as the tensioning handle was bent and would go past the point where it is supposed to stop. Service was friendly, though quite a bit slower than the uhaul I usually go to. Seemed like the computer might need an upgrade...

Seth Malone 
Rating:
5.0

Customer did not leave a comment.

Donald Daigle 
Rating:
5.0

Everything went fine, I should have checked the mileage fees though, was surprised that I paid $50 for 52 miles, otherwise, it was great.

Gary Knight 
Rating:
5.0

Customer did not leave a comment.

Lance Dupuy 
Rating:
5.0

Customer did not leave a comment.

BOB OUELLETTE 
Rating:
4.0

Customer did not leave a comment.

Patrick Caffrey 
Rating:
5.0

Customer did not leave a comment.

Peter Wons 
Rating:
5.0

No problems and the process was easy

john polizotti 
Rating:
5.0

I can't say enough good things about Uhaul in Rochester,the man Chris who works there was amazing!.Very nice and so helpful in a already stressful situation it was so nice to have great customer service..Thank you very much!!

christina rowe 
Rating:
5.0

Cheri was so helpful and professional...we are very happy to use them again..

Kristina Rhode 
Rating:
5.0

Customer did not leave a comment.

John Piver 
Rating:
5.0

Customer did not leave a comment.

sheila badger 
Rating:
5.0

all good

Robert Sitarz 
Rating:
5.0

Customer did not leave a comment.

Patrick Mooney 
Rating:
5.0

Customer did not leave a comment.

John Logan 
Rating:
4.0

Customer did not leave a comment.

Roy Chase 
Rating:
5.0

Customer did not leave a comment.

JOE MELLINO 
Rating:
4.0

Customer did not leave a comment.

Carl bunk 
Rating:
5.0

Everything with the location and the representative working there were Excellent. The only thing that was wrong was if you bring it back with more fuel in it than what you started out with they wont help to reimburse you the difference BUT if you bring it back with less than what you started out with they charge you TWICE as much the fuel cost to make up the difference. 6 hour rental cost was over $400.00, NOT worth it!!!

Ted Taylor 
Rating:
5.0

Customer did not leave a comment.

Jason Bourque 
Rating:
5.0

Have trailers at the locations the custom requests rather than another location. But otherwise this location was excellent! Thank you.

Christopher Ey 
Rating:
5.0

Customer did not leave a comment.

Richard Ballo 
Rating:
5.0

Customer did not leave a comment.

LAURA ROWE 
Rating:
5.0

Customer did not leave a comment.

Michael Gagnon 
Rating:
2.0

Trailer was frozen to the ground and was handed a a iron bar and told to go chip it out

TIm Lambert 
Rating:
4.0

Convenient location.

Andrei Goriounov 
Rating:
5.0

Very personable interaction on the phone.

BEAU ALLEN 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Andrews 
Rating:
5.0

Customer did not leave a comment.

Mario Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Cheryl Knapton 
Rating:
5.0

Great drop off for future use.

Stuart Freeman 
Rating:
5.0

Customer did not leave a comment.

Josh Lessard 
Rating:
5.0

They were very helpful and accommodating

JOANNA BYERLY 
Rating:
5.0

I reserved a 15 foot truck 3 weeks before my move. Two days before my move U haul called me and told me there was only a 10 foot truck available unless I wanted to drive an hour away from my home to pick up a 15 foot truck. I was NOT HAPPY with this experience!!! This was not acceptable, and what is the point of a reservation if you can't follow through on what the customer needs? I will use another company next time. You have one job, and that is to provide the customer with what they reserve. You made my move a stressful hassle.

Kellie Atkinson 
Rating:
5.0

Customer did not leave a comment.

walter kallenbach 
Rating:
5.0

Customer did not leave a comment.

Scott Harris 
Rating:
5.0

Customer did not leave a comment.

Brynn Jeddrey 
Rating:
5.0

Online and in person service were a pleasure

Charles Plunkett 
Rating:
3.0

Did not offer refund after complaints were made

Jeffrey Trudel 
Rating:
4.0

Customer did not leave a comment.

Bob Kinville 
Rating:
3.0

Your price was way to high I only used it a few hours not worth it never again

Maryann Southers 
Rating:
3.0

Customer did not leave a comment.

Paulina McCarthy 
Rating:
5.0

Very friendly and accommodating people - it was a good experience.

debra burton 
Rating:
5.0

Cheri was wonderful and went above and beyond in every way. Highly recommend!

Lianne Lissauer Cisneros 
Rating:
5.0

Customer did not leave a comment.

PAUL COSTELLO 
Rating:
5.0

quick, friendly atmosphere.

peter colgan 
Rating:
5.0

For same reason as above

Sabin Beckwith 
Rating:
5.0

Staff was especially helpful.

Peter Johnson 
Rating:
5.0

Truck reeked of cigaretts

MICHAEL ANDERSON 
Rating:
5.0

Customer did not leave a comment.

richard abruzzini 
Rating:
5.0

Excellent Service, knowledgeable manager, and convenient location. Highly recommended.

richard abruzzini 
Rating:
4.0

Everything went well!

Stephen Gillingham 
Rating:
5.0

Customer did not leave a comment.

CATHY GRONDIN 
No reviews have been submitted for this location.

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