Customer Reviews for RightSpace Storage of Dover
(U-Haul Neighborhood Dealer)

62 reviews

221 Knox Marsh Rd   Dover, NH 03820

(603) 617-3751

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(603) 617-3751

221 Knox Marsh Rd
Dover, NH 03820

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Overall, we had a good rental experience. I do have one suggestion to make the pick-up of the vehicle go smoother. Sometime before the customer is to pick up the vehicle the employee should be sure the customer can access the vehicle. After we arrived, the employee was unable to open the padlock on the back of the truck to access the key to the truck. She spent about a half hour trying to get the padlock open, making a few telephone calls and going out in the pouring rain to work on it. She was ultimately successful and we were eventually able to drive away. I don't recall her name but I highly commend her positive attitude and professional manner for what had to be a very trying experience for her.

Terrance Gould 
Rating:
5.0

Very courteous and pleasant. I recommend this U Haul.

Sherman Philbrick 
Rating:
5.0

Customer did not leave a comment.

Mason Burke 
Rating:
5.0

Customer did not leave a comment.

ROBERT ROZINSKI 
Rating:
5.0

Customer did not leave a comment.

Erica Roberts 
Rating:
4.0

Customer did not leave a comment.

Sam Ronda 
Rating:
5.0

Customer did not leave a comment.

Crystal Norrie 
Rating:
5.0

Great experience. Holly was extremely helpful.

kristen carter 
Rating:
2.0

Faster service

Kyle Little 
Rating:
5.0

Customer did not leave a comment.

BRADLEY TRACY 
Rating:
5.0

Customer did not leave a comment.

BINOD GHIMIRE 
Rating:
5.0

The check-in software needs more QA testing.

Daryl Francis 
Rating:
5.0

A bigger selection of vehicles would be an improvement.

DARYL FRANCIS 
Rating:
5.0

i don't like the guess work on the gas. i like the full tank return with a full tank better.

DAVID GLEN ZSIGRAY 
Rating:
5.0

Clean and GREAT customer service!

Susan Kelly 
Rating:
5.0

Very accommodating., and a very good experience as well as professional.

Scott Morgan 
Rating:
5.0

Customer did not leave a comment.

Justin Waldie 
Rating:
5.0

Customer did not leave a comment.

ROBERT LEOPOLD 
Rating:
5.0

Customer did not leave a comment.

DARYL FRANCIS 
Rating:
4.0

Customer did not leave a comment.

richard bradbury 
Rating:
5.0

Nothing, went very well.

Robert Leopold 
Rating:
5.0

This local site was exceptionally good. The cargo van I rented had less than 2,000 miles on it, and was spotless. However, U-Haul's national reservation service was horrible, screwing up my reservation times and promising vans and accessories that were not available. Fortunately, the local site staff were extremely accommodating.

chuck hotchkiss 
Rating:
4.0

Customer did not leave a comment.

Thomas Montogmery 
Rating:
5.0

Customer did not leave a comment.

Petra Hesse 
Rating:
5.0

Holly and Lauren are the best! –Darrell

darrell st clemmons 
Rating:
4.0

Customer did not leave a comment.

Alex Jones 
Rating:
5.0

Customer did not leave a comment.

Cara Kopec 
Rating:
4.0

Customer did not leave a comment.

Christopher Demian 
Rating:
4.0

Professional and personable.

Martha Hewitt 
Rating:
4.0

Customer did not leave a comment.

Theresa Bernier 
Rating:
3.0

The only problem I experienced was where to leave the key during the return (after hours).

mike studley 
Rating:
5.0

Customer did not leave a comment.

Jana Beckmeyer 
Rating:
5.0

The staff at this location was very friendly and helpful. The staff from uhaul 1-800 number i called to book with was not helpful and they neglected to tell me i had to check in through an online app that i needed to download, Hate how companies are making customers do there work for them so they don't need employees and they can book there profit margin, as a customer i pay for customer service i shouldn't have to inspect there vehicle and send pictures through and app and do there job for them especially with the prices they charge.

James Lomonaco 
Rating:
5.0

Great service from RightSpace Storage of Dover

Bob Golub 
Rating:
1.0

Was sent on a scavenger hunt picking up and dropping off the key, which lead to me sitting on the phone on HOLD with uhaul for over 20 minutes THREE TIMES. Nothing about this was easy or convenient. Wasted an over an hour first trying to pick it up, which made me late for my move out deadline, so now i’m being charged. Staff was rude to me on the phone, then another hour to drop it off. all around just a horrible experience.

Allyssa Gendron 
Rating:
1.0

Employee renting UHaul to me was not knowledge about the rental process and rude.

Britney Stone 
Rating:
5.0

Customer did not leave a comment.

Joe Wang 
Rating:
5.0

Customer did not leave a comment.

Scott Farrington 
Rating:
5.0

Customer did not leave a comment.

Kiyoshi Imai 
Rating:
5.0

Customer did not leave a comment.

Ross Carlino 
Rating:
4.0

Exterior was dirty and interior had cigarette smoke odor which was noticeable to me but not to the agent assisting me. I did not receive any discount for taking a van which was not rented as expected.

leslie reed 
Rating:
5.0

Both of the people that I dealt with at Right Space were very professional yet friendly. They were able to get us a cargo van the same day we needed it, very much appreciated !

Ross Carlino 
Rating:
3.0

Customer did not leave a comment.

Clarence Gove 
Rating:
5.0

The experience I had was fabulous! The gals in the office were knowledge, efficient and very personable. A family member is moving soon and I highly recommended this location to them. Thank you!!

Susan Smith 
Rating:
5.0

Customer did not leave a comment.

Kyle MacLea 
Rating:
5.0

Very friendly staff. Even called me at home the next day to tell me I forgot some personal items in the rental and they would hold it at the front desk for me.

Peter Walczak 
Rating:
5.0

Customer did not leave a comment.

tanya nichols 
Rating:
5.0

Ally and Ashley were very professional and friendly Which made for a pleasent experience !

Edward McIlveen 
Rating:
5.0

Customer did not leave a comment.

Carol Pittman 
Rating:
3.0

Clearly state the additional per mile charge.

Carol Prescott 
Rating:
3.0

Customer did not leave a comment.

Robert Keeney 
Rating:
5.0

Everything was great. I originally said I would pick up the van at 2:00 but had to change it until 4. The lady I dealt with at Eagle Storage was wonderful.

Dianne Carson 
Rating:
5.0

Customer did not leave a comment.

Seferino Correa-Moya 
Rating:
4.0

Customer did not leave a comment.

JOHN BRANAGAN 
Rating:
4.0

Customer did not leave a comment.

ROBERT MURPHY 
Rating:
5.0

Great staff!

Elizabeth Comeau 
Rating:
3.0

Customer did not leave a comment.

JUSTIN MILLER 
Rating:
5.0

Customer did not leave a comment.

Suzanne Almeida 
Rating:
5.0

I found no need for improvements. Customer service was fantastic.

Suzanne Almeida 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top