It was very easy to rent. The office personnel was great.Thomas O.
Customer Reviews for Riehls Towing & Maintenance
(Distribuidor de U-Haul del vecindario)
Clarksboro, NJ 08020
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 4/12/2021 - 5/31/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Britnee S.
Staff was extremely rude & acted as if my friend and I were an inconvenience for renting a Uhaul. Plus, the price per mile is outrageous. I will not, nor will I, recommend this to anyone.Chris L.
Believe it or not, I couldn't find one thing to improve at the Riehl's location in Clarksboro. Staff was polite, friendly, and helpful. Truck, hand truck, and dollies were the cleanest I have ever seen in a U-Haul. Just an excellent job and experience.Thomas T.
The checkin and checkout was quite fast and easy at this location. Will definitely use again.Tommy C.
Easy pickup and drop off processDaniel A.
El cliente no dejó un comentario.hugh G.
El cliente no dejó un comentario.Jerry L.
I picked up the transporter @9:30am, was installed on my truck by the yard guy. As always I asked the gentleman to please check out the lights, I put on my headlight along with my 4 ways, this will check the running lights and the 4 ways check for brake, turn signals and stop lites all in one step. I was told everything was fine, When returning home that night the running lights did not work. I pulled over and checked the running lights plug for power, had power. Now after I used the trailer I returned it to my drop off location and reported that the running lights did not work for the 70 mile remaining trip in the dark. A few days later I received an email from uhaul that the toll person failed to charge me for the trailer, so I take it that I'm responsible for a toll collector that didn't do her job since she didn't see a trailer behind my truck at 1:00 pm in the afternoon. So I payed for her mistake, so I feel that your equipment was not properly working for my rental with the approval of uhauls yard guy I feel I should be intitled to a refund. I'm sure you would of made me pay for the ticket I could have received while operating your trailer. I sent a complaint in by email after I payed the toll, and never got any response at all from uhaul! By the way if I didn't pay the toll within 3 days I would have had to pay an extra $30.00 fee on top of the toll. Kenneth Norris 856 423 7058Kenneth N.
The folks at Riehls were the very best. I really felt well taken care of and that my needs were met. Excellent Customer Service and Super Friendly. Thank you for the best experience ever!Ruth F.
Nothing everything was GREAT ??JENNIE T.
Not a lot of parking available here.anthony B.
Website make the experience very easy!Ashley R.
El cliente no dejó un comentario.Ramon E.
Great support and knowledgeable folks. Second time working with themjeffrey M.
El cliente no dejó un comentario.Karen S.
El cliente no dejó un comentario.plasket W.
El cliente no dejó un comentario.John C.
Explain the operation of the vehicle more. I could not find how to adjust the outside mirrors, The enterior light stayed on. I guess it goes off automatically. Repair the driver door. It was very hard to close.JOE F.
El cliente no dejó un comentario.john D.
El cliente no dejó un comentario.Gwendolyn P.
El cliente no dejó un comentario.Steven N.
El cliente no dejó un comentario.Kelly F.
El cliente no dejó un comentario.QINGXIA Z.
Everything was great. Thank you.Celeste M.
Pickup went very well. Courteous contact person.Searle R.
El cliente no dejó un comentario.Frank B.
I called ahead of time to confirm that if the drop off location was closed that I could still leave it. They were friendly and assured me that I could. I did not specify my vehicle type. I arrived and they were closed. The attendant came out of the back office though and told me angrily that they did NOT accept vans. We argued a bit, but when I showed my paperwork, he begrudgingly let me leave it. The key did not fit in the drop box, but he took by hand. I don't know where I would have put the key and what I would have done if no one was there.tracy L.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.dallas M.
Was closed. Outside appearance was good.Carmen E G.
Everything was done correctly. Everyone was polite and extremely helpful. My requests were handled quickly and efficiently.PATSY C.
Send me to a different location.Jose V.
No time for me. They were to busy with other issues of the day. I just walked out after waiting 10 minutes. Not people friendly that day.JOSE V.
Sub contractor , is mainly towing business ,were helpful had to park trailer and disconnect with no help myself .WILLIAM S.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.ERIC D.
El cliente no dejó un comentario.JUSTIN D.
El cliente no dejó un comentario.joy D.
Next have the agent on site. After my reservation was changed to a different location the rep took 1hr. to get on site.Maurice J.
El cliente no dejó un comentario.INA B.
El cliente no dejó un comentario.DEBBIE S.
Horrible experience. Please call me.MIKE G.
I would recommend due to location, and the gentleman Jim I believe who assisted with the rental. Friendlier front desk staff.ELLEN B.
Very friendly staff. The 9' van worked very nicely for what I had. Rode good for a van. Would definitely rent from this location again.Barbara C.
El cliente no dejó un comentario.TOM K.
Nothing - staff was friendly and helpful! Great experience.Nancy G.
Make sure the trucks are in 100% working order. On this particular truck the gear shift lever was sloppy and in fact I had trouble getting the ignition switch to turn one time and the radio buttons did not work properly.bob A.
El cliente no dejó un comentario.PETER F.
El cliente no dejó un comentario.WILLIAM B.
Wasn't sure if it was a Uhaul location. No attendant available.Nick S.
El cliente no dejó un comentario.ED K.
Everyone there was so pleasant and friendly. It was a great easy experience. ¡Gracias!janice L.
El cliente no dejó un comentario.lesley P.
El cliente no dejó un comentario.JIM L.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.ERIC F.
El cliente no dejó un comentario.NIXON T.
I was able to get my U Haul with no troubles and complete my move. Everything was exactly how I wanted/expected.RYAN B.
El cliente no dejó un comentario.BRENDAN L.
Already sent emails complaining. Never again will I use uhaul.LESLEY P.
El cliente no dejó un comentario.harold W.
El cliente no dejó un comentario.KIMBERLY M.
Courteous and helpful, my rental was a very good experience.ANDY M.
Nothing they were great!elva M.
El cliente no dejó un comentario.ann H.
El cliente no dejó un comentario.dave L.
El cliente no dejó un comentario.DIANNE H.
El cliente no dejó un comentario.NORA B.
Nothing at all the people there was greatPETER C.
Jim was very helpful and answered all my questions, which made the rental experience an enjoyable one. Thanks for the help Jim! -Mike GlanfieldMIKE G.
Truck was clean and the pickup/drop off process very easy. Didn't have to call to find out the final bill as I got it via email the next morning!Gianfranco B.
El cliente no dejó un comentario.LOUIS C.
Didn't have the shipping blankets I ordered well in advance. Truck smelled badly of smoke.GEORGE J.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.ERIC D.
El cliente no dejó un comentario.Gerald M.
El cliente no dejó un comentario.Kevin M.
Not much to say regarding improvement. These folks are very pleasant and accommodating. It would be nice if they had a specific area for U-Haul equipment drop-off, but then their core business is the towing of large disabled and damaged vehicles.RICHARD T.
I went to the address given to me on the original agreement. When I was called the day before my pickup, it was not mentioned that I would be picking up at another location. I wasted over an hour in a wild goose chase and finally found the second location that was totally off the beaten path. Apparently in "small" writting, it says that the pickup location is not guaranteed......this should have been a major issue and I may never use Uhaul again due to the confussion and inconvenience. I feel I should be compensated for my horrible experience.HEIDI G.
El cliente no dejó un comentario.RAYMOND G.
Friendly and knowledgeablePAULA D.
Excellent service. The guy was nice and got me all set in 10 minutes. Happy with the service.YASH C.
El cliente no dejó un comentario.PHILLIP T.
El cliente no dejó un comentario.ROY M.
Drop off lot is very cluttered with large trucks and other vehicles, but this is a towing and recovery site, so there is not much these folks can do about that. John at this site was extremely helpful and friendly.RICHARD T.
The drop-off location was 30 miles away from where I requested my drop-off location to be. I felt this was unacceptable. I wasted over 30 minutes driving to Clarksboro, NJ to return the u-haul truck.ANJULIE W.
Working with Corporate has been a total nightmare. I've been using the local uhaul to pick up for at least 10 years without a problem. Since corporate took over nothing has been right. I will be going to another company in the future.JOEL P.
there were ants in the trailer when I got it home and had to clean it out before loadingDANIEL L.
Newer more modern trucks...but your service reps just can not be beaten!Fiona B.
El cliente no dejó un comentario.ALBERTO G.
El cliente no dejó un comentario.WARREN V.
El cliente no dejó un comentario.KENNETH B.
Excellent overallSusanne T.
El cliente no dejó un comentario.CATHEY Q.
We filled the 30 gallon fuel tank in anticipation of low gas mileage of the U Haul truck. We only used about 25% of the gas we bought. Any chance of a return of our $20 dollars? We would have Paid U Haul if we left the truck with less fuel!DONALD B.
That location could use more lighting around the building for a evening drop off.DEANNIE G.
El cliente no dejó un comentario.KENNETH S.
Keep up the good work.Thomas P.