Customer Reviews for Ridgway's KC's Car Care
(U-Haul Neighborhood Dealer)

205 reviews

752 Allen Ln SE   New Philadelphia, OH 44663

(330) 339-9879

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(330) 339-9879

752 Allen Ln SE
New Philadelphia, OH 44663

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

TOM HOBART 
Rating:
5.0

Customer did not leave a comment.

Kimberley Keffer 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS REYNOLDS 
Rating:
5.0

Customer did not leave a comment.

KARL WIDDER 
Rating:
5.0

Customer did not leave a comment.

TIM SCHULTZ 
Rating:
5.0

Very friendly and easy to work with, made sure we had exactly what we needed and equipment was in perfect condition, I will definitely be back here when I need to rent a U-Haul again and will recommend them

ROGER LEWIS 
Rating:
5.0

Friendly and had truck ready at time of pickup.

David Taylor 
Rating:
5.0

When I rented the equipment I noticed that there is a headlight out but other than that everything was great

Tiffany Bolen 
Rating:
5.0

Customer did not leave a comment.

JEFF GOEDEL 
Rating:
4.0

Customer did not leave a comment.

Ann Marie Toon 
Rating:
5.0

Customer did not leave a comment.

Dianna Espenschied 
Rating:
5.0

Customer did not leave a comment.

JOSEPH BERNI 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WATKINS 
Rating:
5.0

I've rented from many uhaul facilities over the last 30 years. All experiences were fine. But this specific facility (Ridgeway) was an absolute delight. Husband and wife owners. Both were very pleasant and helpful. The simplest rental experience I've ever had.

Keith Ott 
Rating:
5.0

Extremely nice and helpful. Would recommend this location to anyone. This was my first time renting a UHAUL and being in charge of my move, on my own. They made everything very easy. Great customer service!!

Shannon Casteel 
Rating:
5.0

Customer did not leave a comment.

Jonathan Bondurant 
Rating:
5.0

Customer did not leave a comment.

rebecca traxler 
Rating:
3.0

Location is difficult to get out of when using any truck larger than a van. Otherwise a solid location, easy to find

Matthew Hoover 
Rating:
1.0

Customer did not leave a comment.

David Ledsome 
Rating:
4.0

Customer did not leave a comment.

Victoria Berndt 
Rating:
4.0

Customer did not leave a comment.

BRANDY HALSEY 
Rating:
5.0

We lost the catalytic converter and entire exhaust system on the trip. Hopefully Uhaul can preform more frequent maintenance and inspections.

Rolland Kerr 
Rating:
3.0

The cab could use vacuumed, the back door is hard to lift. I drove one with a back up camera. You should install them all all. Overall great!

Wendy Leach 
Rating:
5.0

Customer did not leave a comment.

DAVID ROTH 
Rating:
5.0

The business owner was extremely helpful in the process. Would recommend them to anyone looking to rent.

Mary Hamilton 
Rating:
5.0

The location and owner of the local shop were excellent, but the app malfunctioned and I wasn't able to submit a photo of the trailer, which was naturally very frustrating while standing in the hot sun after moving all day. I eventually just took my own photos for my files and called U-Haul to report that the trailer had been dropped off.

Erica Barker 
Rating:
5.0

Appreciate the smoothness and assistance I needed at the time! TY

JOE Blogna 
Rating:
5.0

Customer did not leave a comment.

Tammie Taggart 
Rating:
5.0

Customer did not leave a comment.

Melissa Herron 
Rating:
5.0

Customer did not leave a comment.

CINDI CLARK 
Rating:
5.0

Nothing at all.

John Chaney 
Rating:
5.0

Customer did not leave a comment.

JENNIFER STRINGER 
Rating:
5.0

Personable and friendly service!

David Huprich 
Rating:
5.0

Customer did not leave a comment.

Ura Yoder 
Rating:
5.0

Nothing had everything ready all I had to do is stop and pick it up and go. Excellent job keep it up will go here again if I need anything.

Desarae Bland 
Rating:
5.0

Customer did not leave a comment.

Rachel Dunfee 
Rating:
5.0

Customer did not leave a comment.

TIFFANY MEEK 
Rating:
3.0

Customer did not leave a comment.

Andrew Steppenbacker 
Rating:
1.0

Owner didn't show up until at least 30 minutes past my reservation time (which was also the time they were supposed to open). No apology, no sense of urgency to make up the lost time. Seems like a very disorganized place. Will not be back if I can help it.

David Jones 
Rating:
5.0

Customer did not leave a comment.

Maurice Johnson 
Rating:
5.0

The original drop off location address was incorrect. I had an hour long wait on the phone to get this location at Ridgeway for drop off authorized.

Donna Hodge 
Rating:
5.0

Very nice receptionist

LEAH WEBER 
Rating:
5.0

Customer did not leave a comment.

James Fox 
Rating:
5.0

Customer did not leave a comment.

Stephen Chaney 
Rating:
5.0

Customer did not leave a comment.

Marilyn Addleman 
Rating:
5.0

They are very nice people and went above and beyond to make sure I got my equipment on the day I had it reserved. Thank you so much

CAROLYN SMART 
Rating:
5.0

More size availability we could only find a 16

David Filey 
Rating:
5.0

Truck availability. Didn’t need the larger truck I received

Susan Reidenbach 
Rating:
5.0

Customer did not leave a comment.

DAVID BARNHART 
Rating:
4.0

Didn't have the appliance dolly that I ordered.

Cynthia Kienzle 
Rating:
5.0

Customer did not leave a comment.

Amanda Alderman 
Rating:
5.0

Customer did not leave a comment.

Boyd Klein 
Rating:
5.0

Customer did not leave a comment.

Andrew Yosick 
Rating:
1.0

The location was not open as advertised. I couldn’t get the ap to work or locate me to do a virtual drop off so I asked owner to call me to confirm and all I got back was a charge for fuel for 12.75 which was bogus as I made a point to fill it exactly to level I had when I got it. I was so dissatisfied with this rental.

BRUCE KENDRICK 
Rating:
5.0

Very friendly and represents U-Haul well.

Denzel Pool 
Rating:
5.0

Be more up front on the importance of online check and return when returning after hours.

James Rankin 
Rating:
2.0

There was dog food in the back and the front windshield was covered in bird poop and bugs

Nicole Remesnik 
Rating:
5.0

Customer did not leave a comment.

Brian Hardesty 
Rating:
5.0

Customer did not leave a comment.

Kyle Kohlhaas 
Rating:
5.0

Customer did not leave a comment.

Kyle Kohlhaas 
Rating:
5.0

Customer did not leave a comment.

Kyle Kohlhaas 
Rating:
3.0

They switched the truck on us and NEVER switched the paperwork. It didn't have the right mileage and the gas was only 3/4but they changed us the extra money to fill it up more than what we used and DOUBLED the mileage

MARK SMITH 
Rating:
5.0

Very nice !

DEBORA WALKER 
Rating:
5.0

The customer service was AMAZING. The man took the time to show us how to connect the trailer etc and was so friendly and personable. The experience was quick and efficient. Will definitely give my business to these owners in the future!

Kea Tarrance 
Rating:
5.0

Customer did not leave a comment.

Scott Lallathin 
Rating:
5.0

Customer did not leave a comment.

vikki jados 
Rating:
5.0

Great friendly service that you don’t see often anymore at this location

Timothy Hill 
Rating:
5.0

Dropped off after hours but spoke to gentleman on the phone that was very helpful.

CAREY BOGGS 
Rating:
5.0

This location gets an A+. Always friendly and helpful.

Rolland Kerr 
Rating:
3.0

businesslike and capable

SANDRA YOST 
Rating:
5.0

Customer did not leave a comment.

JAMES DAVIS 
Rating:
4.0

Check-in was simple.

Boyd Klein 
Rating:
5.0

A gentleman came to our truck, unhooked the dolly & put it away by himself. We didn’t have to get out of the truck! Very polite & extremely helpful!

JAMES HERSHBERGER 
Rating:
5.0

Customer did not leave a comment.

Larry Compton 
Rating:
5.0

Customer did not leave a comment.

April Tyler 
Rating:
5.0

Customer did not leave a comment.

Fred Siegenthaler 
Rating:
2.0

Customer did not leave a comment.

Thomas Harmon 
Rating:
5.0

Dolly worked great. However the previous renter did not clean the oil soaked dolly.

Louis Leeper 
Rating:
5.0

Were good

FARIZ SHARIPOV 
Rating:
5.0

Best Uhaul dealer in America

Rolland Kerr 
Rating:
5.0

Customer did not leave a comment.

Matthew Hurst 
Rating:
5.0

They do well already.

DAVID PATTON 
Rating:
5.0

Customer did not leave a comment.

Danielle Maffitt 
Rating:
5.0

Very friendly and helpful

Roger Royer 
Rating:
5.0

Customer did not leave a comment.

Keith Taylor 
Rating:
5.0

Wonderful distributor. They need to be trainers for the area.

Barbara White 
Rating:
5.0

This U-Haul location has excellent customer service. This operator needs to train other local sites on how to help their customers including Fast Tracks Canton LLC and Spare Parts Storage. I understand this is not a business that needs a 24/7 person in the office. But I called Spare Parts Storage to cancel and reschedule a truck for me and it was not done. Then I was scrambling to find a truck. Ridgeway's KC's Car Care was there to help the whole time. He needs to be the larger distributor in the Dover New Philadelphia Oh area. HATS OFF TO RIDGEWAY'S KC'S CAR CARE>

Barbara White 
Rating:
5.0

Nothing. This was my best truck rental experience and the best truck I have ever rented

Rodney Dietrich 
Rating:
5.0

Customer did not leave a comment.

Lawrence Sams 
Rating:
5.0

Customer did not leave a comment.

RALPH BROWNING 
Rating:
5.0

Customer did not leave a comment.

Lisa Blickensderfer 
Rating:
5.0

Customer did not leave a comment.

Michael Ramthun 
Rating:
5.0

Customer did not leave a comment.

Daniel Morrison 
Rating:
5.0

Awesome service!

Rhonda Funkhouser 
Rating:
5.0

They were very friendly and easy to work with in providing me with the right equipment for my relocation. I would recommend!

Lisa Brass 
Rating:
5.0

Customer did not leave a comment.

Lawrence Campbell 
Rating:
5.0

Best moving truck experience I have had. I've rented moving trucks over 50 times in my life and by far the best experience I've had. Highly recommend this location.

ROLLAND KERR 
Rating:
5.0

Customer did not leave a comment.

Julia Neumann 
Rating:
5.0

Customer did not leave a comment.

STEVE SHIFFLETT 
Rating:
5.0

Customer did not leave a comment.

Shauna Swaney 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top