Personal at this location was very helpful.
Connell S.
Customer Reviews for Ricks Pawn & Swap Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
we were able to check in a few minutes earlier which helped because I had to rent it for an extra day. this business, though, is closed on Mondays and renters should be notified of this. We had rented a trailer previously and when we went to return, they were closed. but they do have an after hours drop off. they do not open until 10am.
Trina G.Let them know that the business is closed on Mondays. We should have had another drop off location that was open, which there was another place. The place we dropped it off was having a hard time checking it in the next day, so it was showing up that it hadn't been checked in. It was a computer problem on there end.
Trina bobby G.Make sure the renter knows that the smaller truck do not have ramps for ease of loading and unloading.
Carol W.Good experience all the way
Allen H.Rick's UHaul services are awesome: great communication, plenty of room for attaching or dropping off a trailer, and after-hours equipment returns are easy thanks to lot access with key drop box if you use UHaul's share web link and enter your contract info. Super efficient. Great asset for the surrounding communities
Rustin B.Shop closed on reserved rental day. Fortunately, owner drove up and found someone to help.
Cathy N.Enjoyed using Ricks
walter K.Truck has mechanical issue. bad steering, speedometer off, a lot of noise under body, "too slow".
Harold D.Nothing.
Brian B.Very helpful, clean and organized. The young man Nate was well spoken and offered recommendations on cost saving measures. I've been to the other u haul down the street. Just the opposite. There miserable. I'll always use this you haul location
Rick S.Always good
Thomas M.Quick turnaround I arrived earlier then expected I called them and they arrived early to check me in Friendly
RICKY S.Great experience.
LARRY R.Excellent customer care and very respectful and good prices would definitely go back and rent from them
STEVEN V.I choose a return location about one mile from where we were moving. I got an email from uhaul saying I had to return it to a location 35 miles away. I should have been able to return it a mile from my house instead of 35 miles away. That was the reason I chose one way.
BOBBY L.The trucks steering was not the best.
ROSE S.The location at which I was to drop-off, was closed (nobody there). Fortunately, there was another location (Rick's pawn) that WAS available to provide required services and he did a GREAT job!
Theodore J.Thank you Rick 😊
SUSIE R.