Comentarios del cliente para Rick Sippls Auto Repair

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rick Sippls Auto Repair

Grado total:

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Richard H. en

Grado:

Have to confess that I have had good and bad experiences here, but this last rental for 2 days was a good one. Feeling good at the moment, and I will be back.

Cathryn G. en

Grado:

I realize I rented on a Sunday, but we had a storm come through the night before and the truck was covered in a sheet of ice and then a few inches of snow on top of that. And the driveway to the business was not plowed out either. It was a bit difficult getting out of the parking spot, I spun some and had to try a few times. And thankfully the business was plowed out when I returned the truck or I'm not sure I would've made it up the driveway to return it. I could barely make it up the driveway of the house that I took the truck to and that had a very slight incline, nothing like the hill at the rental place. So maybe the truck needs tires, but I didn't look at them. It would have been nice if the truck was started and ran due to the thick ice, I probably sat there 20 minuets waiting for it to thaw enough that I could use my scraper to get the ice off. But I supposed that's not part of the rental fee :)

James S. en

Grado:

El cliente no dejó un comentario.

matt W. en

Grado:

Make sure it does not take 35 minutes to get approved on app. AND, make sure the KEY IS IN THE LOCK BOX!!!!! WE had 6 people standing around for over an hour waiting for us, who all had only 2 hours to help that morning= 11 hour day for us which was total BS.

Richard H. en

Grado:

Worst customer service ever! Do NOT use this location! When I went to check in the keys late at night all the lock boxes were taken. Went online and followed instructions, and left keys in vehicle and locked as instructed. Turned out those were the only keys there were - as if that's my fault? Customer service person was not apologetic or helpful at all, and was only concerned that I leave positive feedback - no apologies. She gave me regional manager's (Betsy) phone number to call, which I did, and left message for her to call me.... which she never did!!! However, a couple days later I see an additional charge of $80 added to my bill for no reason - without explanation or any rationale at all. This place is bad and unprofessional... WATCH OUT!!!!!!! Use another location.

Keith P. en

Grado:

El cliente no dejó un comentario.

Shelly M. en

Grado:

El cliente no dejó un comentario.

David E. en

Grado:

The employees here were extremely helpful. The counter rep was very personable, completed the paperwork efficiently, and gave me good advice about the mobile phone checking in process. The tech who hooked up the trailer went the extra mile to ensure that the corroded electrical lead was cleaned and put into working condition.

Devon G. en

Grado:

El cliente no dejó un comentario.

Sharon S. en

Grado:

He was closed when we dropped it off. Next day my credit card was changed another $21.00. I'm guessing for all the extra miles we had to put on it.

Mark C. en

Grado:

I drop off my truck when it was closed. It was confusing what needed to be done. Clearer instructions would be 8.

Timothy N. en

Grado:

Great place to deal with. Highly suggested.

Michael E. en

Grado:

Paint the key drop-box orange so it is consistant with instructions.

marilynn B. en

Grado:

Not a thing service was excellent representative was courteous and friendly

Steve S. en

Grado:

El cliente no dejó un comentario.

Shannon W. en

Grado:

Get the reservation correct. I set up a one way and instead had to drive and pay to drive a truck back 20+ miles instead of 1 mile from where I was. It ended up costing me double. Definitely going back to using Budget.

HENRY R. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

The truck tires were practically bald causing spinning on wet driveway. Sippl’s has just got that truck from central supply so it was not their fault.

ERIKA G. en

Grado:

El cliente no dejó un comentario.

Tim W. en

Grado:

El cliente no dejó un comentario.

Amber S. en

Grado:

El cliente no dejó un comentario.

MARK A. en

Grado:

El cliente no dejó un comentario.

PHIL J. en

Grado:

El cliente no dejó un comentario.

Dana A. en

Grado:

While the location is fantastic and very convenient for me, I extremely angry with the return process for the trailer I rented. I found the app for my phone confusing and it took me almost an hour to get the process done. At my age, everything on the phone is confusing! That being said, I thought I was done when I shared my location to prove I was there. I WAS CHARGED THE CONVENIENCE FEE ANYHOW! When I brought it to their attention, they called the field manager who said there was no proof so they could not waive the fee. I sent a picture of my phone call where I waited on hold for over 10 minutes on a holiday weekend. My e-mail has not been returned. Sippl's has never given me a problem. I am very angry with U-haul.

James S. en

Grado:

El cliente no dejó un comentario.

Bruce H. en

Grado:

El cliente no dejó un comentario.

Joel C. en

Grado:

El cliente no dejó un comentario.

vanessa S. en

Grado:

El cliente no dejó un comentario.

JENNY Z. en

Grado:

El cliente no dejó un comentario.

Ronald W. en

Grado:

El cliente no dejó un comentario.

MICHELLE W. en

Grado:

Great customer service able to get a truck for me last minute. Would use them again.

jeannine M. en

Grado:

El cliente no dejó un comentario.

Robert G. en

Grado:

We had reserved a 20' truck for 8am pick up. The customer that had the truck prior to us, had not returned it in time, so we had no truck. We left, requesting that we receive a phone call when the truck was returned--because we had moving help waiting at our house. We did not receive a phone call, so we followed up around 10:30am.....still no truck. Very frustrating for us as we had an entire 3 bedroom, living room and basement to move...and no truck. We ended up taking a 10' truck (because we needed SOMETHING) and had to take more trips back and forth than expected due to the size truck. We understand the situation was out of Rick Sippls Auto Repairs control--and the issue was on the customer that rented the truck before us. It was just very frustrating---could have received more communication instead of us having to follow-up on the status of what was going on. we did receive a $50 credit for the inconvenience---which was very appreciated.

RIC H. en

Grado:

Not the friendliest people.

Daniel O. en

Grado:

Next time let me know the pickup location ahead of time. I hate that you don't update the reservation until after we call. You could have updated the reservation the day before and emailed me the details.

KEVIN S. en

Grado:

El cliente no dejó un comentario.

Paula L. en

Grado:

Reservations should be easy. Should not require 4 phone calls in which I got 4 different answers. to how to get reservation solidified. We wanted to drop truck in Ringle Wisconsin but i received a text to return truck to 7700 Scofield in Weston. We arrived to a storage location there was no one there no dropbox... nothing so we called UHaul. We were directed to drive to Wausau. What was supposed to take 15 minutes was becoming more than an hour. We moved my 84 year old parents the day before who were waiting for us to return to help unpack. Why were we directed to Wausau when Ringle was closer and has a drop box. We used that site last year? Very frustrated! Thank you Paula

MERLE M. en

Grado:

El cliente no dejó un comentario.

Sherry S. en

Grado:

El cliente no dejó un comentario.

Kevin S. en

Grado:

El cliente no dejó un comentario.

Alyssa S. en

Grado:

El cliente no dejó un comentario.

Timothy R. en

Grado:

All went well. People at business were nice.

Richard C. en

Grado:

El cliente no dejó un comentario.

Patrick L. en

Grado:

El cliente no dejó un comentario.

Tony V. en

Grado:

Bill was supposed to be $94. Got Charged $138

MARK J. en

Grado:

El cliente no dejó un comentario.

Kristine J. en

Grado:

Have a broom availabe for people to use. Unfortunately i did not have one in my possession.

RICHARD R. en

Grado:

The particular trailer should not be recommended for a full size Harley Davidson the machine can’t be moved forward enough to put adequate weight on the tongue. The trailer was close to the whipping threshold. Bu manageable.

Jim K. en

Grado:

This is the third time I have used this location. They have always done a great job.

Kristine J. en

Grado:

When asked to put the milage in at drop off i had to change the amount it really was because the amount i entered kept saying it was less then when i started. I obviously have pics to prove it. Is it because i traveled under a total of 10 miles?

gabriel G. en

Grado:

El cliente no dejó un comentario.

Tom B. en

Grado:

El cliente no dejó un comentario.

Ann M. en

Grado:

They were great!! Great price and good service!

Ruthanne T. en

Grado:

I was badly bit by an aggressive dog when dropping off the truck. It was midday on a Saturday and the dog came from a house that shared the driveway with the business. Won’t ever get a truck there again.

ROBIN R. en

Grado:

Have the truck I want available

dennis O. en

Grado:

just keep up the good work

mike S. en

Grado:

no problems

Brian J. en

Grado:

El cliente no dejó un comentario.

Daniel Z. en

Grado:

The transaction and the experience was first rate and Sippls helped to make my move a very easy process. Thank you.

kent F. en

Grado:

El cliente no dejó un comentario.

Jerry C. en

Grado:

El cliente no dejó un comentario.

KEVIN S. en

Grado:

El cliente no dejó un comentario.

Kathy N. en

Grado:

Crazy high prices. We won’t be using uhaul for next trip. $600 for a trailer was ridiculous.

Eliberto R. en

Grado:

Rick was extremely helpful!! Would definitely rent through him again if we need too!! Thank you!

Brandon C. en

Grado:

El cliente no dejó un comentario.

WILLIAM H. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

the store and truck smelled of smoke. It was difficult for me to breathe.

MAPLE M. en

Grado:

El cliente no dejó un comentario.

Justin H. en

Grado:

JUST DROPPED OFF. nice place. easy parking

JOHN B. en

Grado:

Vehicle ran very well, service was exception.

Lisa B. en

Grado:

I thought when renting the truck I would have it for 24hrs instead of 9 hrs

MIKE Z. en

Grado:

El cliente no dejó un comentario.

WENDY S. en

Grado:

El cliente no dejó un comentario.

MIKE L. en

Grado:

El cliente no dejó un comentario.

sHARON P. en

Grado:

Thank you

David B. en

Grado:

El cliente no dejó un comentario.

caroline B. en

Grado:

really took a long time.

Lisa M. en

Grado:

Stated everything above

alyce K. en

Grado:

El cliente no dejó un comentario.

Angelo P. en

Grado:

El cliente no dejó un comentario.

LINDA S. en

Grado:

Everything went perfectly well. Thank you. Linda Schaefer

mark M. en

Grado:

Rick Sippl was great to work with

chris R. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

ken S. en

Grado:

El cliente no dejó un comentario.

BARB L. en

Grado:

No need to improve. They were very helpful and professional.

JIM K. en

Grado:

Rick, drove my car home and we got the truck back to the store!! Service and experience was the very best. Will use U-HAUL next time I have a need.

Robert R. en

Grado:

Location was closed at drop off (weekend hours) and personnel neglected to enter my truck as returned. U-Haul scared the heck out of me when they called "looking for their truck" a week later.

Donna K. en

Grado:

El cliente no dejó un comentario.

Joseph P. en

Grado:

El cliente no dejó un comentario.

Kevin C. en

Grado:

El cliente no dejó un comentario.

barbara L. en

Grado:

El cliente no dejó un comentario.

sylvia C. en

Grado:

El cliente no dejó un comentario.

STEVE B. en

Grado:

El cliente no dejó un comentario.

MIKE B. en

Grado:

El cliente no dejó un comentario.

Nathan B. en

Grado:

El cliente no dejó un comentario.

Elizabeth H. en

Grado:

El cliente no dejó un comentario.

Adam P. en

Grado:

El cliente no dejó un comentario.

Jonathan M. en

Grado:

El cliente no dejó un comentario.

Mary K. en

Grado:

El cliente no dejó un comentario.