Customer did not leave a comment.Melinda F.
Customer Reviews for Rick Mayle Agency
(U-Haul Neighborhood Dealer)
The Plains, OH 45780
Services at this Location:
- Mon-Fri: 9:30 am - 6:30 pm
- Sat-Sun: Closed
Special Operating Hours
- 12/24/2021 - 12/25/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was disgustingly dirty (trash, potato chips, a smoked marijuana joint...yes, seriously!) and it had no gas in the tank. The truck read 15 miles to E when we got in and the gentleman told us he didn't have time to fuel it up so he was going to give us a fuel credit on our bill (which he did-thank you. It was just an inconvenience to have to fuel up before being able to use it)Kayleigh M.
Customer did not leave a comment.Clay R.
Customer did not leave a comment.KASEY B.
Brakes locked up and made it unusableTAYLOR R.
Prices to high and gas mileage is crazy high i got it on half a tank and dropped it off on a almost full tank and got charged more moneyElizabeth W.
Customer did not leave a comment.SUZAN M.
the guys that rentaled me the uhaul was very nice to me and i uhal was nice and clean on the inside thanksKYLE B.
Customer did not leave a comment.JACOB Y.
I didn't rent anything. I am in Houston, TX. I called the UHaul agent in Plains, Ohio. He said there must have been an error and he would take care of it. I guess he didn't take care of it. Please let me know how I rented something, returned it when I wasn't even in the state.PATRICK P.
Customer did not leave a comment.Guang Y.
The equipment was clean, but while the UHAUL was in working condition, the transmission is obviously slipping. I think people are afraid to report the issue, because they're afraid that they will be charged for damaging it. When taking off, I had to speed up very slowly and wait for it to shift to second, then it was ok after that.DEANNA C.
Customer did not leave a comment.Nathan H.
Customer did not leave a comment.Jon H.
Customer did not leave a comment.CYNTHIA W.
Maybe a little better signage.JAMES P.
Customer did not leave a comment.SAW WAI H.
I was supposed to pick up in Belpre Ohio... and you made me drive 49 miles out of my way to get the truck I needed.JOHN M.
Customer did not leave a comment.TIMOTHY R.
Customer did not leave a comment.Kevin C.
Customer did not leave a comment.KATHERINE D.
Put a sign outside the building to indicate where the office is located and then another one inside the building.DAVID E.
Customer did not leave a comment.PETER M.
We did not see this location. We had to just drop off the truckRalph K.
Poor marketing of location - hard to find. The attendant didn't know what he was doing but doesn't seem like he was trained in any way so not really his fault but he was there alone.J B.
Customer did not leave a comment.DANIEL C.
Office is not clearly marked, and hard to findTIM S.
Customer did not leave a comment.Rachel M.