Customer Reviews for Richies Car Wash
(U-Haul Neighborhood Dealer)

352 comentarios

544 E Main St   Morehead, KY 40351

(606) 784-1228

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 10/13/2022 - 10/19/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(606) 784-1228

544 E Main St
Morehead, KY 40351

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 10/13/2022 - 10/19/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

Was very satisfied

Christa F. 
Clasificación:
5.0

Great service!

Reid J. 
Clasificación:
3.0

Everything was fine from this company

Austin J. 
Clasificación:
5.0

Make invoice match amount billed to bank.

Donald O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dalton S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Regina W. 
Clasificación:
1.0

I reserved my uhaul at one location and you scheduled me to pick it up at another location which caused me to drive an extra 15 miles at .99 cents a mile. I consider this very shady and will not use uhaul in the future nor will I recommend uhaul

Mark B. 
Clasificación:
5.0

The customer service at the facility was excellent! I have rented from this facility before, and every time the service stellar! The equipment is always clean and in good condition, and the owner will work with you to be able to pick up your rental equipment.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B. 
Clasificación:
3.0

The drop off location as closed on a Friday at noon during college drop off day. It was somewhat confusing to know where we were supposed to drop trailer off. Customer service was helpful on the phone, though we had to wait over 30 mins on hold to get a representative.

MIKE B. 
Clasificación:
3.0

Make sure the outside of the truck is clean as well. It had grass all over the front bumper and grill.

Chad O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell Z. 
Clasificación:
5.0

Everything was fine

Keith A. 
Clasificación:
5.0

He was so nice, I can not thank him enough for being some kind after the horrible experience I had with everyone else involved with uHaul

Joanna D. 
Clasificación:
3.0

It was after hours when we dropped off equipment. The actual drop off place was in another location about a block from the address. It would have been nice to know before the truck was committed to turning into their short drive. It was tricky backing out , especially with car dolly to arrive at the other drop off location. Other than that everything good.

Elaine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Rich was great and this was the best experience I ever had with UHAUL. Easy peasy. I am going to call him for a long distance quote for my daughter from here to Michigan. Thank you Rich!

Kim C. 
Clasificación:
5.0

Richie Car Wash was my pick up place. Richie went above and beyond to assist me with the car hauler I rented. I would recommend Richie to every one. Excellent service. Bridgette Caporale

Bridgette C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Les G. 
Clasificación:
5.0

Overall the experience was great and went smoothly. This was my first time ever renting and driving a Uhaul and I will for sure be renting one again. I live 4 hours from school and was forced to move out alone but with the help of the Uhaul my move out process was a breeze. Customer service was great and I will highly recommend this company to many of my friends and other residents on campus.

Ashanti B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN T. 
Clasificación:
2.0

Truck was parked in a mud hole and I was nervous about becomg stuck before I started the truck. Also the mirror was pushed against the side window and I didn't realize this until I was trying to pass someone. Pretty unsafe and I should have checked it before driving.

joel P. 
Clasificación:
5.0

The orange drop box was a little difficult to find, however, everything was an easy process!

Keith H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERRY C. 
Clasificación:
5.0

¡Gracias!

Randolph P. 
Clasificación:
5.0

Excellent service, even on short notice! My next rental will be from this location!

BRIAN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly W. 
Clasificación:
5.0

Richie very helpful and friendly person to deal with.

michael G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bruce L. 
Clasificación:
5.0

Richie is awesome and very professional for your personal needs!

DON C. 
Clasificación:
5.0

It was a great experience overall.We will do it again anytime.Thank you.

DONALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerard N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL M. 
Clasificación:
5.0

Friendly and efficient service.

MARY L. 
Clasificación:
5.0

Would use this service again

Ursula L. 
Clasificación:
3.0

Now that I know where the dropoff area is for this location, which wasn't immediately clear the first time I dropped off at this location, it is easy and conveniently located. Probably could use a note that says the drop-off is not on Main St. somewhere on the website.

William B. 
Clasificación:
4.0

The location was fine. UHAUL overcharged me and now I can't get anyone to answer or even call back. Horrible customer service and overcharging is BS. The local person was excellent. Wish the rest of uhaul was near as good.

benton C. 
Clasificación:
5.0

This location is fantastic and squared away! I would do business with Richie but not U-Haul!

ANDREW D. 
Clasificación:
5.0

They were awesome to work with

JEREMY H. 
Clasificación:
5.0

Nice people

Doris H. 
Clasificación:
3.0

Trucks are to be non-smoking but when I picked mine up there were ashes and cigarette smell in the truck. Windshield washer fluid was low. These are things that I should not have had to deal with. I am not a smoker so this was an irritant to me.

THEODORE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER W. 
Clasificación:
4.0

When we got the U-Haul the windshield wipers wouldn't clean the windows at all. They needed to be replaced!! Other than that it was okay. We will use them again!

Traci H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIDGETT H. 
Clasificación:
5.0

All good

DONNIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HELEN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Luther T. 
Clasificación:
5.0

The computer pick up/ drop off is terrible. I spent 1 hour and 30 minutes doing this. If it had not been for a real live person coming to help me it would have been a total disaster. My movers had to wait on me. I was, and am still furious! The customer care call in number had a backlog of 62 minutes! Are you kidding? Terrible!!

JOANN S. 
Clasificación:
5.0

Richie is the most helpful person. Especially competent. I would definitely recommend. Everything was perfect.

Carol B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

Richie is wonderful!

Lisa K. 
Clasificación:
3.0

El cliente no dejó un comentario.

KATHLEEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

Excellent service and exceptional customer service!

HELEN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARDO M. 
Clasificación:
5.0

We will be back!! Great customer service! ¡Gracias!

DEBRA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dylan R. 
Clasificación:
5.0

He is doing a great job, no suggestions needed.

DEBRA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan M. 
Clasificación:
5.0

Very helpful and friendly. I will use them again.

KATHERINE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA N. 
Clasificación:
5.0

Richie's Car Wash is great! Uhaul is not so great. Richie's was closed on Sunday, and I had a 10 ft. truck reserved for Monday morning. The person using the 10 ft. Uhaul over the weekend contacted Uhaul on Sunday and was told it was fine to keep it another 24 hours. It was not fine and caused me extreme difficulty as I had to use a 27 ft. truck in a space a 10 ft. truck would barely fit. The 27 ft. truck would not fit in my driveway, which goes up a hill. We live in an older neighborhood, and our street is barely wide enough for two cars to pass. We had to leave the truck in the street, which disrupted traffic for hours while we unloaded. Then, we had to carry all items up the hill and into the house. This was very inconvenient. Richie apologized for the inconvenience (which was not his fault), offered me the only truck he had available (27 ft), and made sure I was charged the less expensive 10 ft truck rate. I will certainly do business with Richie's again. Uhaul needs to improve its processes to prevent this from happening, so I may not use them again.

CHRISTY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jay C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joni D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE C. 
Clasificación:
5.0

N/C

PAULA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY W. 
Clasificación:
5.0

Nothing everything was wonderful!!!!

WALTER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL G. 
Clasificación:
5.0

Renting was quick and easy.

SHAWNTASIA B. 
Clasificación:
5.0

Nothing. Richie was great and professional. He is the reason I used uhaul. He is the one that did ALL my paperwork. He walked me through all my questions. He should receive the commission. He also checked my truck in today. It was clean and full of gas per contract. Truck was great except, back 2 left tires were low on air. GREAT RIDE. I would love to be refunded for extra day, I didn't use.

REBECCA P. 
Clasificación:
3.0

Only got six out of 24 blankets. After picking up truck and loading it we took it to the hotel until the next day. We went out to diner and when we got back there was a puddle of oil under the engine. Found the oil filter was loose. Checked the oil. No oil on the dip stick. Had to go to the auto store and purchase three quarts of oil. Could have added another quart. Thank god we had a mechanic in the group. Could have been a disaster move.

ANDREW G. 
Clasificación:
5.0

Excellent all around. Best experience I've ever had with uhaul.

AMIR Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian T. 
Clasificación:
3.0

Filled truck up when it was only at 3/4 when i picked it up and was still charged fee for 30 miles over, that's a load of crap.

RODERICK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOYCE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
1.0

Needs to only charge amt discussed and not add $75 on it

JUSTIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
No se han enviado comentarios para esta ubicación.

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