Comentarios del cliente para Rich Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rich Rental

Grado total:

Kristina von V. en

Grado:

This isn't a proper U-Haul location, it's just a crappy car rental agency that happens to keep a few U-Haul vehicles on site. I returned the van after business hours (keys in a dropbox) with a full tank of gas and they marked it as only having 5/8 of a tank, charging me for the difference. Plus, the staff smoke in the rental office; a staff member lit a cigarette and puffed it right in my face. DO NOT USE THIS LOCATION, the staff are unprofessional and will scam you!

Amanda B. en

Grado:

This pick up location was way, way below the usual standards that other UHaul rental locations in the Richmond area meet. The woman that checked the van out to us was nice, but the location was filthy and other employees were unprofessional. We will avoid renting from this location ever again.

Emmanuel O. en

Grado:

The waiting area was small, dirty and smelled of cigarettes. Staff were openly smoking in the office space. The attendant did not seem to know what she was doing. To add insult to injury, my credit card was charged twice for the rental (the bill from the initial estimated miles and the one from the actual mileage. Avoid at all cost.