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Christopher H.
Customer Reviews for Reynolds Jewelry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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(NOTHING) I want to thank Mr. and Mrs. Reynold So much for their kindness and patience. Those two stayed until we got all paperwork finish and it was almost their closing time. We had to purchase a bar to put on our truck to fit the trailer and Mr Reynolds stayed until we purchased it and he put it on our truck. THANK YOU MR. AND MRS. REYNOLD MAY GOD CONTINUE TO BLESS YOU AND YOUR FAMILY Cynthia Dixon/ Brian Collins
brian C.Great customer service, very friendly and helpful with every aspect of the rental process.
Gerald C.Nothing, great service and super friendly people.
Jason C.The air conditioner in the vehicle was not working and it was a very hot day. Just glad it was not a lot of driving time without air conditioner.
Mildred B.Always a delight to work with you!
Frances S.Everything ok
Joanna S.Great customer service! A pleasure to work with.
Frances S.5 star the staff are outstanding
TIM D.Location very easy to get to and employees helpful.
WHITNEY H.They are very nice people but slow as Christmas. The yes is because they are the only dealer in Vidalia. I try to complete transaction online, but allocate at least 30 minutes for equipment pickup. I made some changes and it took 45 minutes yesterday. We purchased a tow dolly afterward!
Larry S.Friendly staff, answered phone and questions s promptly,
David G.Provided the wrong return information verbally to us.
Dale B.Couldn't get the size truck I needed so had to rent a storage unit in natchez ms because of this . Now I have to pay rent on 2 storage units, the one in ms plus the one I had to rent in Montana until I get my new home. Also you didn't have the size trailer I needed to haul my 2010 4 door toyota tacoma, so they just chained and tied it to a smaller trailer. You extended my travel time because of these problems so thats something.
Sonja B.Na The REAL problem on the entire experience started at the Houma location. Disaster on many levels. Uhaul has policy that is NOT conducive to having a great experience! If want to know, call me.
Raymond P.Very nice and friendly
Jamar W.Nothing that I saw. Nice people and very accommodating like they were the first time I rented there. I just walked in with no reservation and it was fast and easy process and a fair price. No complaints or insight on any issues.
Tommy P.Everything was perfect. Thanks for ur services.
LATEEDRA J.Friendliest service around.
Michael I.They were most helpful
Janie H.No improvements needed. A very good transaction and experience.
Anthony A.Have rental hours available later than 3:00
Marvin J.The lady was very nice and sweet. She helped me pick out the right U haul I needed to move my furniture.
Christy B.Everything went smooth
Deshana G.The trailer was semi clean on the inside. The exterior of the trailer dark and dingy with mildew and the scene and uhaul name was extremely faded. The trailer I had was an older but did the job.
Shawn P.very sweet people there
Chris H.I was made to take the trailer for two days and I didn't need it for two days. I was done with it around 6 PM the day that I received it. After that it was just sitting there for two days not being used and I was forced to pay for two days. I was forced to pay two days and I didn't even need it for 6 hours.
Jacqueline H.I had a great experience keep up what y'all are doing!
douglas H.Very nice helpful people . Quick checking me out.
Stacey M.Everything was excellent
William C.Professional, kind.
ALINE P.They had a truck that I needed that day but refused to let me rent it because it was reserved for the end of week to be used locally. (Friday) I feel like I should have able to rent it and uhaul may could take charge and get the Reynold's another to their location before Friday. She never told me that they had trailers available and so I went in circles to get back there and rent a trailer instead
Jamie W.Was closed when I went but the outside was kept clean.
Coretta B.all was good.
donny M.na
Amanda N.Wasn't pleased that I was charged for another day with the weather being extremely bad with continuous heavy rainfall making traffic extremely difficult and being extra careful and only being a little under two hours different and the drop off location sighnage not in a good location to be seen because the vehicles are located in the back of the building.ive done a lot of business with uhaul lately but I believe I should look for other options
kenny R.Was given the smallest truck to move an entire household. The truck ran bad and smelled horrible. Because I couldnt fit much on this truck we had to make several trips but there is no way I did over 100 miles in this truck. The odometer needs to be checked! This was my WORST moving experience!!
Katrina C.Great people to deal with
brian A.Mr. Reynolds did and excellent job making sure everything was in order and that the trailer was hooked up properly to my truck.
virgina C.I rented a Uhaul truck right at closing on Friday. Location is closed Sat and sun. BAD storm on Saturday. NEVER picked up truck. They kept rental fee and insurance even when truck was never used.
seena C.