The person that rents never there and trying to contact the person they did not answer the phone
RONALD A.
Customer Reviews for Rex Auto Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
No Rep was at location for over an hour after place opened at 10am, which was already 90 minutes past requested time. Had to call cel of number listed on door who said he was not scheduled to come in. Regional manager could not be reached by this rep as it was learned my truck was stolen the day before. They had another truck available but could not locate keys until 11:15am. That truck was provided as a substitute but it was not checked in from previous customer so I had to wait another 30 minutes. We did not get out of there until 12:15pm - totally unacceptable and would like partial refund.
John M.Experience/service was great!
Magdalena E.No one was there for dropoff and phone number was disconnected so I couldn't get in touch with anyone. I just left the trailer there and hoped that someone found it and checked it back in.
Kevin H.It was great experience with the ower. After a long day he had the truck I needed and open to accommodate my needs. He saved me from a long drive to another state for a truck
evelyn W.Everything virtual. no staff
JACK T.No Dropbox for key, left key inside truck
RONALD B.Read above
Jennifer S.Be sure to indicate/notify UHAul with late openings or holiday closures. Website did not indicate location would be closed during normal business hours. When UHaul customer service was contacted, there was no record or reporting of the location being closed during the normal business hours. At least place a sign on the entrance door if location is closed outside of normal hours.
CHADWICK G.Make sure that all uhaul bus equipment for tow with up to date pig tails
Tristan L.Registered online, went for pickup and took another 30 minutes because I was made to register again.
John D.Drop off always closed. Had to just leave trailer.
FRANK A.Make sure all equipment is up-to-date in buckle down safely. The lights on a tow dolly was not properly install.
Justin M.