Customer Reviews for Republic Self Storage
(U-Haul Neighborhood Dealer)

665 reviews

17441 US Hwy 69 S   Tyler, TX 75703

(903) 871-1412

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(903) 871-1412

17441 US Hwy 69 S
Tyler, TX 75703

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephany Allen 
Rating:
5.0

Customer did not leave a comment.

Richard McKee 
Rating:
5.0

Manager very professional and provided an outstanding experience…… could not have asked for a better experience with him.

Ronnie Page 
Rating:
5.0

Customer did not leave a comment.

KYLE MEDLOCK 
Rating:
2.0

Customer did not leave a comment.

Levi Hudson 
Rating:
5.0

Customer did not leave a comment.

William Jackson 
Rating:
4.0

Customer did not leave a comment.

Jeff Lockhart 
Rating:
4.0

Customer did not leave a comment.

Jeff Lockhart 
Rating:
5.0

Super friendly and quick service.

Daniel Carrell 
Rating:
2.0

No one at location during business hours. Sign on the door said they would be out of the office two days prior but no updates and no one to provide direction or assistance. Luckily it was just a drop off of a trailer and not an important rental pick-up as some customers were experiencing without assistance.

Bruce Harrell 
Rating:
5.0

Customer did not leave a comment.

Edmund Bandas 
Rating:
5.0

Customer did not leave a comment.

donna kennedy 
Rating:
5.0

Customer did not leave a comment.

RASHAAD EVERETTE 
Rating:
5.0

Customer did not leave a comment.

Edmund Bandas 
Rating:
5.0

Customer did not leave a comment.

Johnny Coffman 
Rating:
5.0

The man that owns/runs this place is a true United States Army patriot. I rent it from this place before it’s clean. It’s neat and efficient maybe the best one I’ve ever ran from!

Michael Case 
Rating:
5.0

Cannot think of a thing. Gentlemen taking care of business was very professional and courteous. Thank you!

Robert Baker 
Rating:
5.0

Customer did not leave a comment.

Alan Kroll 
Rating:
5.0

Customer did not leave a comment.

Edmund Bandas 
Rating:
4.0

Customer did not leave a comment.

Sheli Koontz 
Rating:
5.0

Customer did not leave a comment.

Sean Hatchett 
Rating:
5.0

No improvements needed. Great service. Great experience.

Russel Parks 
Rating:
5.0

Clean, quick in, quick out, perfect.

Ward Dunlap 
Rating:
5.0

Edgar is the best UHaul guy with whom I ever worked. You need to copy him and put him in all your locations across the country.

Dominic Felix 
Rating:
5.0

I have rented and dropped off equipment at this location several times and the manager is always very helpful.

Larry Harbin 
Rating:
5.0

Customer did not leave a comment.

Jonathan Hosch 
Rating:
2.0

Very displrased with being charged with cleaning charge for one very small piece of debris

Charles Snargrass 
Rating:
5.0

Customer did not leave a comment.

Debra Jones 
Rating:
5.0

Edgar is simply the BEST.

David King 
Rating:
5.0

Gentlemen that helped me was awesome. Easy and quick. Excellent service all around.

Brett Bowers 
Rating:
5.0

Customer did not leave a comment.

Robert Clymer 
Rating:
5.0

It was fast and easy. Thanks!

Lisa Hanes 
Rating:
3.0

Idk maybe not charge extra then what my quote online was

Samantha Yancey 
Rating:
5.0

I heartily recommend this location to anyone. The manager was outstanding!!!!!!

Larry Harbin 
Rating:
5.0

The staff at Republic could not have been more helpful. The location is large providing easy in and out.

Michael Malone 
Rating:
5.0

Brandon is awesome. Very knowledgeable and friendly.

ROBERT DRODER 
Rating:
5.0

Customer did not leave a comment.

Mark Rockwood 
Rating:
5.0

Customer did not leave a comment.

Lisa Dorsey 
Rating:
4.0

Customer did not leave a comment.

Samuel Flavin 
Rating:
5.0

Customer did not leave a comment.

Edmund Bandas 
Rating:
5.0

Customer did not leave a comment.

Jessica Maceyra 
Rating:
5.0

He was so very polite and respectful. I didn't have to do anything. He attached the dolly equipment and unhooked it when I brought it back. Very friendly and helpful. I will recommend his business and use him again the next time I need a uhaul rental. Very pleased.

Jahayla Jamison 
Rating:
4.0

Customer did not leave a comment.

Ronald Simms 
Rating:
5.0

Edgar was fantastic! Helpful beyond measure and got my day started off with laughs!

Denise Graber 
Rating:
5.0

Customer did not leave a comment.

Brent Hill 
Rating:
5.0

Everything was good.

Abel Castillo 
Rating:
5.0

Customer did not leave a comment.

William Abell 
Rating:
5.0

Customer did not leave a comment.

Robert King 
Rating:
5.0

Love Edgar the owner!!!

Shawn Bergfeld 
Rating:
5.0

Customer did not leave a comment.

Tyler Harmon 
Rating:
5.0

Customer did not leave a comment.

JAMES MATLOCK 
Rating:
5.0

Great guy running the place.

Neal Maynard 
Rating:
5.0

Edgar is awesome.

scott arnold 
Rating:
5.0

The guy that helped us was amazing! He backed our truck and trailer down the driveway we pulled into accidentally because we could not back it out. His people skills were excellent! His personality was superior. I would highly recommend this location to anyone!

Anna Krause 
Rating:
5.0

Dealers on both end were great! Edgar was the best ever. Very helpful, friendly and professional! A real plus to Uhaul! Thanks Bill

william tyson 
Rating:
5.0

I know there is construction right now. You need more lights around the building and by the gate to turn in keys. It was difficult to take pictures for mobile turn-in and also not safe for a female at night.

Kathleen Fountain 
Rating:
5.0

Customer did not leave a comment.

Edmund Bandas 
Rating:
2.0

Dropping off the trailer was awful. The road to the drop off spot was a nightmare to drive on and getting in touch with the owner the day of drop off was not much better.

DANIELLE COLLINS 
Rating:
5.0

Great staff that hooked it up to my truck, went through safety check, really seemed to care about me having a good experience.

Steve Martin 
Rating:
4.0

Truck was clean but The alignment was terrible on the truck we rented on Jan.23. We didn't have time to change it out for another - we had to load furniture in that truck the day we picked it up. Evidently U-Haul dealers don't have a way to fix things like that and probably don't care - or the previous renter didn't report it. We rented a 2nd truck for moving the rest of our belongings on Jan. 24. That truck was clean and drove much better than the other.

Nick Bledsoe 
Rating:
5.0

Edgar was very helpful and service time was under five minutes. Outstanding service. Highly recommended

Edgar Cedeno 
Rating:
4.0

Make sure you lookup the name of the drop off!!! Not the address it took me to the wrong location!!!

Dereck Frost 
Rating:
5.0

Customer did not leave a comment.

Joshua Blunck 
Rating:
5.0

Hector had everything ready when I arrived. Didn't waste my time and got me on the road quickly. An example of friendly customer service

MICHAEL DAVIS 
Rating:
5.0

Customer did not leave a comment.

Jim Hogan 
Rating:
5.0

Customer did not leave a comment.

James Longtin 
Rating:
5.0

This is the second time within the year using this facility. I was treated so poorly at a previous one that I had given up on uhaul altogether. When I made it to this facility my husband and I was greeted by Edgar. He was amazing from start to end. Very understanding and his willingness to go over and beyond for his customers is the only reason that I will forever be a client of this facility ONLY! Thank you Edgar for your great customer service.

Vershaun Moore 
Rating:
5.0

Customer did not leave a comment.

Ryan Driskell 
Rating:
5.0

Edgar, at Republic Self Storage in Tyler, TX, is a super guy: very personable, helpful, funny, and a true gentleman in every way!!! He was recommended to me by a relative, and everything she said was very positive and true!

Winnie Montgomery 
Rating:
5.0

Can’t think of a thing. Very good experience

carolyn Sampson 
Rating:
4.0

Customer did not leave a comment.

Michael Davidson 
Rating:
5.0

Customer did not leave a comment.

Kenneth Walker 
Rating:
5.0

Customer did not leave a comment.

Frances Light 
Rating:
5.0

Customer did not leave a comment.

Tracie Peacock 
Rating:
5.0

Customer service was diligent and professional. Gladly recommend to others as well as use for future incidents.

ileana escribano 
Rating:
5.0

Customer did not leave a comment.

Ryan Driskell 
Rating:
3.0

the person at the location insist to bring it back same day even it was rented for 24 hr

aisif ali 
Rating:
5.0

Customer did not leave a comment.

don ring 
Rating:
4.0

Handed in after hours at drop box. A lot of construction here.

keith mccullough 
Rating:
5.0

I love I the mangnment they are very nice

Jermaine Hunter 
Rating:
5.0

I was being dropped off by a friend at Republic Self Storage and her blew her tire pulling into the parking lot. The owner came out, was so nice and did everything he could to help us with the tire. When I returned the Uhaul the next day, I was disgusting from the move and had to wait for an Uber to pick me up. The owner let me sit in his office and offered me a bottle of water and talked to me while I waited. Will definitely be using this location in the future!

Eryn Hunter 
Rating:
5.0

Customer did not leave a comment.

Randall Peterson 
Rating:
4.0

This place was just a drop off location

Karen Sneed 
Rating:
5.0

Great service and super helpful. Will definitely return for future moving needs.

Stephen Kipp 
Rating:
5.0

Customer did not leave a comment.

Cody Windisch 
Rating:
5.0

Edgar was very supportive in our move. He helped us with our car tow, and he was so nice when we requested an extension. I would highly recommend Republic Storage/Uhaul

Darren Anderson 
Rating:
2.0

Current storage construction made for an almost impossible place to park a 26’ truck, particularly after hours.

Jesse kinggard 
Rating:
5.0

Give the manager a raise

Curtis Nichols 
Rating:
5.0

Everything was great.

William Cumbee 
Rating:
5.0

Customer did not leave a comment.

Andrew Smith 
Rating:
5.0

Great experience and friendly service

Trent Williams 
Rating:
5.0

We absolutely love Mr. Edgar!!!

Anthony Nelson 
Rating:
5.0

Customer did not leave a comment.

David byrd 
Rating:
1.0

I dropped off with mobile drop off and was sent a bill the next day for over $300. I was charged for driving over 247 @ $1 a mile. I actually drove 50 miles which was included in the price I had already paid. I was over charged almost $250

Leslie Johnson 
Rating:
5.0

Customer did not leave a comment.

ronald walker 
Rating:
4.0

Accurate credit card billing in a timely fashion and improve responsiveness by staff when calling in with a problem. I was billed twice to my credit card by the online team, not the local staff that I used. I am not satisfied.

Bryan Neal 
Rating:
5.0

Edgar was great and very helpful.

JASON MILLER 
Rating:
5.0

The onsite manager was very friendly, helpful, and informative.

James Hearn 
Rating:
5.0

AWESOME EXPERIENCE ... EDGAR WAS GREAT!!!

don ring 
Rating:
5.0

Customer did not leave a comment.

Joshua Jacobi 
No reviews have been submitted for this location.

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