Customer Reviews for RentMoore LLC
(U-Haul Neighborhood Dealer)

1342 Colegate Dr   Marietta, OH 45750

Location Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

1342 Colegate Dr
Marietta, OH 45750

Services at this Location:

Location Hours

  • Mon-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

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Rating:
3.0

Customer did not leave a comment.

RODNEY W. 
Rating:
5.0

connie did a great job of taking care of me. I will use them again!

JOHN J. 
Rating:
1.0

Reserved the truck two weeks before picking up. Sent us to another location. No-one was there. Told us to use lock box to get key to truck. No key there. Sent us back to original location. Got a truck almost two hours late. Glad we were not on a scedule.

JOE L. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
3.0

The 10' box truck was in decent shape, but the check engine light kept coming on. The exhaust was load, sound like has a hole. That is probably why the check engine light is on. Paint peeling off above both cab doors.

William Y. 
Rating:
5.0

Customer did not leave a comment.

DONALD JACKSON J S. 
Rating:
5.0

Friendly and helpful. If all businesses acted in this way, there should never be a compliant.

DON M. 
Rating:
5.0

Mike And Connie Were Very Easy To Work With Thank You For The Excellent Service

Kevin O. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN RAY H. 
Rating:
4.0

Customer did not leave a comment.

Michael Louie L. 
Rating:
5.0

Customer did not leave a comment.

Leonard D. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Best place to rent U-Haul. They are ALWAYS nice and very courteous.

Jamie M. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
5.0

excellent customer service. plan to use again soon

JOYCE B. 
Rating:
4.0

Customer did not leave a comment.

Kirsten P. 
Rating:
3.0

The first truck we rented had bald tires, it needed a lot of over all repairs. The people at the location were nice.

SANDRA F. 
Rating:
2.0

I booked my reservation at the Belpre location. When I arrived to pick up the truck I was notified that the pick up location had been changed to Marietta. I was never informed of this change by phone or email. The location attempted to call me, left no message, and when I called the number back they did not answer or return the call. This added expense to my purchase due to extra miles and a waste of my time.

TYLER JAMES C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

This was a great experience.

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA LEE B. 
Rating:
5.0

Customer did not leave a comment.

MIchael W G. 
Rating:
5.0

Customer did not leave a comment.

ABBOT C. 
Rating:
5.0

Customer did not leave a comment.

DONALD JOSEPH M. 
Rating:
1.0

This location is disgusting in appearance. It appears to be partially derelict and abandoned; it is so bad that several people in the local area assume the RentMoore location is closed. This location needs to be cleaner and have much better signage so people know it is a U-Haul drop-off location.

TIMOTHY P. 
Rating:
4.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

My whole experience was wonderful. I will definitely recommend this location for renting a Uhaul!

Sarah S. 
Rating:
3.0

Not very good visual appearance.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Met me outside and parked the truck for me. Took 30 seconds to return the truck.

John G. 
Rating:
4.0

Customer did not leave a comment.

Rupert M. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Very pleasant staff, always helpful.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
4.0

Would like have way to lock tounge of trailer so someone couldn't come along and just grab it and go when its unhooked from my vehicle and parked for loading/unloading or unattended.

JASON GLEN R. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

Customer did not leave a comment.

SUSAN H. 
Rating:
5.0

Mike and Connie went out of their way to help us with our rental. Very professional and easy to work with. I would definitely recommend them!

Clayton P. 
Rating:
3.0

Customer did not leave a comment.

Benjamin H. 
Rating:
4.0

Prices are outrageous now.

James L. 
Rating:
5.0

Customer did not leave a comment.

MEL M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
1.0

I started in parkersburg at blizzard drive, I looked online and it said one available. The guy at counter told me matter of fact that he didn't have any. He told me he doesn't know why website said he had one, could not help me. Didn't even try to look nearby or anything, just looked away. So after an hour on the phone I finally got the scheduling supervisor, Rusty. He called pkb store to find out what was going on. Rusty's response was that " apparently I got into some sort of argument with pkb " and he would have to send me to the Marrietta store, 25 minutes one way in the opposite direction I was going. At this point I didn't even care, I was already behind schedule. I went to the Marietta store and was greeted by a very helpful and friendly lady. She immediately got online, found my reservation and took me outside to hook up the trailer. In about 10 minutes she was thanking me as I pulled away. This store and this woman totally made up for the rude useless employee of the Blizzard drive store. When I brought trailer back, the lady came outside and thanked me again for my business. I wish I would have went to the Marietta store to begin with. I would recommend that u-haul send the manager of the Blizzard drive store to the Marietta store for training.

Tim M. 
Rating:
3.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

VICKIE G. 
Rating:
5.0

Customer did not leave a comment.

Cecil B. 
Rating:
4.0

We were treated very well and making arrangements for renting a truck was so easy. Connie was so friendly and helpful. If we ever need to rent a truck again, we will definitely return.

RONALD H. 
Rating:
4.0

Customer did not leave a comment.

PAUL D. 
Rating:
5.0

Very helpful!!

NANCY S. 
Rating:
5.0

Nothing

ALEXANDER S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
5.0

Customer did not leave a comment.

Fischer P. 
Rating:
5.0

Friendly and attentive staff, very knowledgeable. Would highly recommend.

JEFFREY K. 
Rating:
5.0

Very friendly people who own and operate this business. I highly recommend to anyone needing rental equipment or moving vehicles. Very happy with my interaction with them!

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

Kayla L. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE B. 
Rating:
5.0

Very tight entrance so not impressed, but owner was very nice.

James M. 
Rating:
5.0

Customer did not leave a comment.

MELISSA E. 
Rating:
5.0

Great service when picking up and dropping off!!

DAVID B. 
Rating:
5.0

Great customer service!

JACOB MICHAEL T. 
Rating:
5.0

No one was there when we returned the trailer. We called and a man answered the phone.

SAMUEL R. 
Rating:
5.0

Customer did not leave a comment.

Dustin T. 
Rating:
5.0

Customer did not leave a comment.

CHARLES C. 
Rating:
5.0

Make sure that any marks have been marked down that tires and lights have all been checked, we had to stop and get roadside because one of the tires had a bubble in it thankfully it didn't bust before I seen it while driving behind my husband.

Dusty H. 
Rating:
5.0

They were amazing and went above and beyond for me. Very friendly!

BROOKE M. 
Rating:
4.0

Customer did not leave a comment.

FERLIN M. 
Rating:
5.0

Thanks for your kindness

Shannon D. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
3.0

Customer did not leave a comment.

Devon P. 
Rating:
4.0

Customer did not leave a comment.

Shawn W. 
Rating:
5.0

The attendant was very curtious and went above and beyond her responsibility to make sure my needs was met gave me excellent directions to get to my next stop recleaned the inside of the vehicle , and double checked the vehicle any marks or blemishes /damage to make sure i was happy with her srvice

Donald B. 
Rating:
5.0

Customer did not leave a comment.

ZHENZE M. 
Rating:
1.0

Customer did not leave a comment.

Taylor P. 
Rating:
5.0

Customer did not leave a comment.

Derck W. 
Rating:
4.0

I upped the size of the truck, so she had to clean out the cab before I could get in, but didn't check the back if the truck, which had debris and tie-down rope still inside. She also forgot the dolly, as did I when I pulled out, and had to send someone back for it. Very friendly though.

Sarah B. 
Rating:
5.0

Customer did not leave a comment.

Christopher N. 
Rating:
5.0

The pick up and drop off process was quick and easy with my phone. The only issue we personally had was that the photos of the truck that were loaded to my account for the damage check part of the pick up process were of a completely different truck! You could see the truck number in all the pictures and it was a totally different truck than what we were picking up.

Roger N. 
Rating:
5.0

Customer did not leave a comment.

Sandy G. 
Rating:
3.0

Customer did not leave a comment.

Glenn B. 
Rating:
3.0

Customer did not leave a comment.

Dustin W. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Sandi S. 
Rating:
5.0

Thank you!

WILLIAM J. 
Rating:
5.0

Customer did not leave a comment.

Penny T. 
Rating:
5.0

The cab area needs to be cleaner, especially during these Covid times. I brought my own wipes and sanitizer, fully aware of how the interior would be since I rented a truck 2 weeks ago. The cargo area was fine.

David R. 
Rating:
5.0

Extremely satisfied with the level of customer service at Rentmoore in Marietta. From the help at the counter to loading up the trailer I was very impressed with how I was treated by the staff. I would highly recommend using this vendor to make your next move with unhaul hassle free.

Thomas V. 
Rating:
4.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

Kristin G. 
Rating:
5.0

Nothing... they have been a joy to work with !!

Gary C. 
Rating:
5.0

A little clearer info posted where to drop off trailer

TIMOTHY H. 
Rating:
4.0

great on line drop off

Tim H. 
Rating:
5.0

I have nothing bad to say about my experience here! The lady that helped me out was fantastic and so nice to deal with. I appreciate that! I don't remember her name though. Thank you!

DEAN J. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

CURTIS W. 
Rating:
3.0

Customer did not leave a comment.

Romayne M. 
No reviews have been submitted for this location.

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