Comentarios del cliente para Rent A Wreck of Richmond

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rent A Wreck of Richmond

Grado total:

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Elizabeth P. en

Grado:

Twice in the last month I needed a van. I used the online check in/check out process both times, and it worked just fine. The van was there, in perfect working order and parking was easy.

Gerald L. en

Grado:

To busy to handle and had to wait, left to b checked in by them. I was there at 9:39 a truck was checked in at 100pm. Their past record has been abysmal.

Jackson D. en

Grado:

I was charged for two days while I only had the truck for less than 24hrs. I didn’t like that

Michael S. en

Grado:

El cliente no dejó un comentario.

Gerald L. en

Grado:

Did not record checking. Way late. Cost me. $$$$$$

Rachel S. en

Grado:

El cliente no dejó un comentario.

Gerald L. en

Grado:

Very convenient

David S. en

Grado:

Owners hung around after closing to get me checked in and provide a correct receipt. Much appreciated!

Anthony H. en

Grado:

El cliente no dejó un comentario.

Gerald L. en

Grado:

Drop off was fine, had used them before

SOLANKE A. en

Grado:

Customer service was excellent.

Ofer F. en

Grado:

El cliente no dejó un comentario.

Clinton S. en

Grado:

El cliente no dejó un comentario.

Hamida O. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

Was in and out no problem. Walked in got what I needed moved my stuff returned truck. Everyone was ready to help and got me going so I didn't sit around like some of the other locations. Uhaul should drop more equipment and more trucks for that location to rent. Best experience I've had with Uhaul. Thanks West broad st..

Venkata C. en

Grado:

Excellent service and the staff is really helpful. I called them when they were about to close .They extended their time to help me . Everything is perfect and the van is very new ,except I would expect the vehicle to be bit clean.

Joseph O. en

Grado:

El cliente no dejó un comentario.

pehledde M. en

Grado:

El cliente no dejó un comentario.

JASON S. en

Grado:

Given different vehicle than on contract. Billed thousands of extra dollars due to discrepancy in miles.

Hayden B. en

Grado:

El cliente no dejó un comentario.

brenda W. en

Grado:

First time renting from uhaul everything went fine staff did well answering any concerns I. had.Would recommend

odianosein O. en

Grado:

El cliente no dejó un comentario.

Diana A. en

Grado:

Excellent staff. Clean friendly and very professional.

Sherry E. en

Grado:

Friendly customer service

Christopher B. en

Grado:

El cliente no dejó un comentario.

JOLENE S. en

Grado:

El cliente no dejó un comentario.

Kaysi T. en

Grado:

The lady that checked me out was one of the nicest ladies I've encountered!!! Overall great experience!

Diana A. en

Grado:

I think this is the best place U haul has to rent a truck. The employees are very nice, friendly and professional.

Olga L. en

Grado:

I really love the customer service .

Lee G. en

Grado:

They had what I wanted and were great to work with! Thanks

Mackenzie T. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

The attendants went above and beyond to make our pick up seamless. They were very friendly and helpful!

KIRAN J. en

Grado:

Very nice customer support, I'm very satisfied the service.

david P. en

Grado:

I'm waiting on a refund for mileage.......the actual out mileage was 1028 and not 996.......they are blaming it on the system being down online.....

URTARA J. en

Grado:

Horrible customer service the owner was inpatient , bad attitude But one of employees try his best to be the Opposite of the owner

khadyja F. en

Grado:

Very nice staffs specialy me zee

Daniel F. en

Grado:

El cliente no dejó un comentario.

Alvah W. en

Grado:

Nothing.

Laura J. en

Grado:

Location was fine. The local office did a good job. The truck was not cleaned from the previous user and they provided a couple of blankets which was helpful. The worst part of the experience was the on-line check-in. We spent over 30 minutes trying to use it but I could not take a picture through the app of the dashboard. I confirmed my camera worked fine, just not through the app. This was a miserable 30 minutes in over 90 degree heat trying to check in the truck. We finally called and after a while was able to connect with a live voice who helped us complete the check-in.

Kathryn P. en

Grado:

Don't charge for cleaning when the truck wasn't clean when we got it. We only moved a bedroom set. We filled gas tank up to amount that was in truck when we received it only to have our previous credit for gas reversed. I will never use Uhaul again. You should reimburse me $48.38.

premchand P. en

Grado:

Pretty nice van and well maintained no issues throughout the rental

Jeroline H. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

El cliente no dejó un comentario.

beverly A. en

Grado:

El cliente no dejó un comentario.

Jim B. en

Grado:

very easy to deal with and they were flexible about our pick-up time. Will definitely use them again if needed!

john F. en

Grado:

Employees were very helpful.

David E. en

Grado:

The staff at work his location were delightful, friendly, and very neighborly. Everything went super with no problems. The rating for the location is merely a reflection of this facility comparatively as a U-Haul Center. It is not a full service center with all of the accoutrements. I will use this location for future rentals as they were close to my home, prompt and managed the transaction efficiently.

Chris D. en

Grado:

El cliente no dejó un comentario.

William W. en

Grado:

El cliente no dejó un comentario.

Conor M. en

Grado:

El cliente no dejó un comentario.

michael J. en

Grado:

I had to drive to another location (8 miles total) to pick up blankets that I had reserved.

beverly C. en

Grado:

The staff at the rental facility were incredibly nice and pleasant. Would definitely go there again

Lakesha T. en

Grado:

El cliente no dejó un comentario.

syrita M. en

Grado:

My experience convenient and professional. I wouldn't change anything and would definitely recommend

eric B. en

Grado:

El cliente no dejó un comentario.