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Selena R.
Customer Reviews for Remo Wireless Solution #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best most professional uhaul experience to date
Alexandra R.I was sent to multiple locations with the promise of the equipment I needed being available and when I would arrive they did not have it. Then I get to this location and I'm having to wait over an hour to get a truck that was full of spilled drink all over that I had to clean because I really needed the truck.
Rebecca C.They are very professional, they serve you very well, the cars are clean and in very good condition, Pedro is a very good person, as is the other worker
Osmani M.There is no signage for uhaul on the exterior of the building. The facility needs a sign to clearly indicate where the entrance to the facility is.
Scott L.It's a bit confusing as to where to go. The GPS takes you to the back of the huge strip mall. I wandered around the whole building and just happened to see two big uhaul vans behind an AutoZone. I assumed AutoZone was where I needed to return my trailer, so I went in to ask. I called the location after that, and the attendant told me to just unhook and go.
KEVIN B.Waited 20 minutes to be attended by the employee. The truck was dirty inside in out with trash and clothes for the previous customer. The employee did not have a working printer and emailed me the contract.
FRANCISCO S.El vehÃculo estaba limpio, pero estaba falta de mantas y carretilla, por lo demás muy bueno, Gracias
Alfonso N.You folks have saved my butt too many times to Ever rate a poor review.
MATTHEW P.Excellent customer service!!!
Charlie A.Finding store was difficult, almost no guidance, the van was dirty from construction material, for the rest all good, van was good for the moving job and worked
Max R.They are very professional and attentive, their trucks and trailers are always in optimal conditions, that's why I always rent with them, I recommend them 100%
Osmani M.Great staff, great customer service. Jay was very nice.
Sonia F.Nothing every thing is good
ELISEO G.the is the best
Reinaldo F.My client was not happy when they found out I was late because Reservation at U-Haul was not met
Brandon A.Mr Jay was awesome made our experience fast and easy would definitely recommend everyone going here
Ruben G.I was charged for miles I didn't drive over a week after I returned the car
Franklin K.Very good excellent.
Jose D.I'm satisfied with the service.
barbara C.This location always have what I need, even if it's last minute. Thank you for always coming to my rescue
Schikenna S.very difficult to find, didn't have all the equipment i ordered
Elena K.the truck had a mechanical problem it spends too much fuel 500 gallons in 2463 miles
Wilfredo P.Attendant received equipment courteously and fast. Thank you Uhaul. 👍
nestor M.Uhaul broke down the moment I started driving it. I had to get it towed with all my personal belongings… I was told I was going to get reimbursed… they still charged me. It's ridiculous. I'll never use uhaul again.
James C.Passenger seat belt stuck and unable to be used, inside smell of vehicle was disgusting, used plastic beverage on the floor. I did not recieve a receipt.
narciso R.Muy buen servicio me dieron
MIGUEL G.The truck was very reliable, no problem at all despite the almost 3000 miles driven from Miami to Los Angeles.
JOSE V.The truck had no widow washer fluid … after driving 3+ hours through farmland, I had to make stops at gas stations just to clean the window to see. Front passenger side floor had a large amount of some kind of sand on it. Besides that, the truck did the job and hauled my belongings.
NICOLE E.Todo bien excelente
TOMAS R.I don't recommend to anyone this location. It is confusing
MEYBEL R.Improve the online return website
Paul F.My appointment was for 9, no one reached out to me to inform me that the establishment opens up at 10, I had to wait one hour for the establishment to open. Next the delivery personal dropped the truck/trolly off did not assist me in loading my car into the trolly nor did he showed me how to secure my car properly to the trolly, he just dropped it took a picture of the hitch and walked away leaving me there alone to figure it out….
Cecil S.to
Antrinickia C.No Customer Service Available. Worrisome location!
Luis C.NA
MARCO C.I little bit more clean inside of the truck.
Jose A S.It was a good service, since I call for available truck, the attendants wait for me and he give me directions how to get to the place. So proactive. Thanks
CLAUDIO O.Excelente
ROLDAN C.Our pickup location was moved about 15 miles away from our original pickup point and we were charged for the extra mileage.
MATTHEW D.Representative was very,curtious and friendly
TREVOR S.The truck was having problems with the wipers , the mirror was broken. When you was driving the truck was shaking and I can't go more than 55 miles. It was ready bad driving, I was so disappointed. Thank you for the time.
ENID O.I was charged for miles I didn't use
Raymond G.Truck was covered with bugs on the whole front ,including the windshield!
DAVID M.Clean all veichles before renting. Escort customers to veichles if needed. Ask customer if they require assistance with veichle functions. Location is questionable. Employees can use some more customer service skills.
GLORIAMARIA S.