Comentarios del cliente para Reid Taxi

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Reid Taxi

Grado total:

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Bryan D. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

El cliente no dejó un comentario.

Travis M. en

Grado:

Great location to deal with! Highly recommended!

Jesse W. en

Grado:

El cliente no dejó un comentario.

James T. en

Grado:

Mr. Reid was very nice to work with. He was accommodating in terms of the pick up time and gave us the exact truck that he promised. I would definitely recommend his location for future rental needs.

Jerry D. en

Grado:

El cliente no dejó un comentario.

Mary P. en

Grado:

Difficult to find. However, the guy was nice and got me sorted quickly.

George H. en

Grado:

nothing

Patricia P. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

El cliente no dejó un comentario.

Susan C. en

Grado:

My can was the oldest one possible

Philip S. en

Grado:

El cliente no dejó un comentario.

Stephanie W. en

Grado:

Don't know that you really can improve on this location you franchised out to someone operating out of a creepy building behind a basically pay per hour type of hotel. I am female and picked up after hours the parking lot was completely dark nothing was marked I was afraid if I wasn't in need of a quick move I would've left. The owner didn't do anything really wrong this is just really an unsafe location.

paul B. en

Grado:

El cliente no dejó un comentario.

Anthony H. en

Grado:

Using the app to pick up has consistently been a problem. It took an hour to get it to work and this is not the first time I’ve used it. I texted customer service and over a half hour time frame I never got a response. Then I called the 800 number and when I was put on hold by a rep, no one ever came back. I may use enterprise in the future.

Jarrod S. en

Grado:

Danny was exceptional to work with...very courteous and respectful ...Highly Recommend this location!!!

Katherine C. en

Grado:

This gentleman who owns this business is really kind and helpful. I have rented from him 2 times and each time he has gone beyond and above. Don't judge the place by its location / looks - it's good as it allows him to keep a high inventory of available UHaul vehicles.

Charles W. en

Grado:

El cliente no dejó un comentario.

Thomas F. en

Grado:

El cliente no dejó un comentario.

Brett R. en

Grado:

Scary location!

Christopher H. en

Grado:

El cliente no dejó un comentario.

Steven V. en

Grado:

El cliente no dejó un comentario.

Clayton P. en

Grado:

This location was great. Very friendly and helpful. However your wed site is very hard to use. Everything it did for me , when it worked, was wrong.

Bruce M. en

Grado:

The pick up location, in a rundown former motel property with a small U Haul sign on a door then a search down hallways for an office identified only by stacks of U Haul items visible, made me skeptical. Equipment was in acceptable condition. The office was a shamble of old paperwork, towing components, and general stacks of debris. Not up to the U Haul standards I rely on.

Michael W. en

Grado:

The best U-Haul dealers I have dealt with are The Wharf in White Stone and Reid’s Taxi in Roanoke. Amazing customer service!!!!!

Sharon W. en

Grado:

The “pick it up anytime” was a bust. I’m not sure I would ever use that again

Teresa C. en

Grado:

Danny, who handled my reservation for a cargo van, was professional, friendly, and struck me with his kindness and integrity. I very much recommend dealing with this location!

Laurie C. en

Grado:

El cliente no dejó un comentario.

michael R. en

Grado:

Hastle free , quick ,all question answered. Great agent. Thank you.

melissa M. en

Grado:

El cliente no dejó un comentario.

Carlton S. en

Grado:

Person on duty was courteous and respectful. No complaints.

Sharon B. en

Grado:

This location was supposed to open at 9:00 and they didn't get there until 9:40, claiming to have had a rough morning. There were several people besides myself that were waiting for them and they had been there for longer than me. I only say that the personnel was helpful because he backed the trailer in the spot he wanted it in because I don't back up well. I didn't go inside the office, so I can't comment on the facility. I was late to my meeting because I had to sit there waiting for him to get there.

Elizabeth R. en

Grado:

El cliente no dejó un comentario.

Katherine T. en

Grado:

El cliente no dejó un comentario.

Steve V. en

Grado:

Excellent customer service and helpful

Paul B. en

Grado:

Was very helpful with a situation that arose and showed compassion and understanding in my return. Seemed to have quite a few rental options and I will definitely keep this store in mind from now on. My only suggestion is that I think the hours on the website show different than the actual hours. The hours are better than what the website lists. Saw people complain about night drop box so not real sure what was to miss there as it was rather visible.

Gary B. en

Grado:

El cliente no dejó un comentario.

Chelsea J. en

Grado:

Great customer service, very helpful and nice!

Karen P. en

Grado:

This was an excellent experience. The gentleman I dealt with was friendly, polite, and extremely helpful. He even picked me up and gave me a ride home at no charge. I will definitely recommend UHaul at Reid Taxi to all my friends.

Christopher M. en

Grado:

Update the computer system. The screens kept crashing and took about an hour to do the final process. The guys phone was more reliable than the desktop

Roger N. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

I was referred to this dealer by by a representative of u-haul when a promised vehicle failed to materialize at another U-Haul location. While I remain more than moderately displeased with the attitude of that location, U-Haul representatives were dilligent in their efforts to rectify the situation. I was directed to Reid Taxi where the vehicle I needed was available. The service there was excellent, the representative was personable and helpful. Though a little further from my residence, It is my intention to put them at the head of my option list in the future. Thanks for a job well done!

carl G. en

Grado:

No one was in the office and it was supposed to be open but guy was gone not happy with yalls service and cost me time n help

Craig B. en

Grado:

El cliente no dejó un comentario.

Justin H. en

Grado:

Staff was excellent and accommodating!

Harvey H. en

Grado:

Better supply and assortment of boxes

David M. en

Grado:

I called ahead to see if I could drop off at another location that was more convenient for me and was told that the other locations were all full and that I had to bring it there. Once I arrived there was a sign on the door stating he had left early and to leave keys in the night time drop box. Again, customer service was lacking and there was no effort in helping find a solution to my problem. with the exception of the gentleman who helped me at the pickup location, customer service was poor at best. Again, I will never use your services again.

Brett K. en

Grado:

El cliente no dejó un comentario.

Jeffrey B. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

El cliente no dejó un comentario.

glenn R. en

Grado:

El cliente no dejó un comentario.

Kevin P. en

Grado:

It is a bit of an odd location - an office in an old hotel room. But the staff was friendly and helpful.

Wayne S. en

Grado:

absolutely great and helpful

Surendra S. en

Grado:

Reid was professional and friendly. Clean vehicle. Great experience renting the vehicle. Thank you!

Stephen R. en

Grado:

Don't use the app. It didn't work for me.I couldn't get the key to the vehicle. I had to call several numbers till I was finally able to speak to someone. An hour into my 4 hour rental I still couldn't get the problem fixed. It's 6 days later, no calls from the Regional Manager. My call this evening to U Haul couldn't resolve the problem. Worse yet, I was charged for the rental.

Mark K. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

The drop off location was not clearly marked and difficult to find. I returned the truck after hours in the dark and was hard pressed to find the drop box for the key. I am certain that the folks who run the place are great and highly qualified but it would be helpful for others if drop off information - physical location and drop box location - were more clearly identified.

Jeremy H. en

Grado:

El cliente no dejó un comentario.

PAUL K. en

Grado:

El cliente no dejó un comentario.

Lindsay B. en

Grado:

I had to drop my truck off at night, around 9 pm. It was dark and the lighting wasn’t very good. There were some questionable people hanging out in the parking lot. I felt unsafe.

Ashley S. en

Grado:

El cliente no dejó un comentario.

Ken K. en

Grado:

this guy went the extra mile when u haul screwed up hes A+

Daniel R. en

Grado:

Very good service

Joshua K. en

Grado:

El cliente no dejó un comentario.

Mark G. en

Grado:

El cliente no dejó un comentario.

Michael D. en

Grado:

El cliente no dejó un comentario.

sandra H. en

Grado:

El cliente no dejó un comentario.

Jessica V. en

Grado:

The customer care I received at this location was unlike any I have received elsewhere. I am so impressed by the kindness of staff and willingness to work with the customer. I will return and recommend this particular location to others.

Hanna D. en

Grado:

El cliente no dejó un comentario.

David T. en

Grado:

El cliente no dejó un comentario.

PAUL K. en

Grado:

El cliente no dejó un comentario.

Lecia N. en

Grado:

El cliente no dejó un comentario.

Alina K. en

Grado:

Great guy! Helpful and professional. Much more professional than Hershberger RD location (counter clerk there was chewing on key tag whole time he was assisting me). Definitely recommend

Scott C. en

Grado:

The location is a little sketchy and glad my husband did the pickup. The pickup went quick and staff are nice just not a good location to try and find. Doing the paperwork online made pickup quick and easy.

Fredrick A. en

Grado:

El cliente no dejó un comentario.

Ronald D. en

Grado:

El cliente no dejó un comentario.

JERRY S. en

Grado:

El cliente no dejó un comentario.

Calvin E. en

Grado:

Very nice and personable....

Donald S. en

Grado:

El cliente no dejó un comentario.

Allia A. en

Grado:

El cliente no dejó un comentario.

Jose M. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

Nick M. en

Grado:

The location was difficult to find. Way deep inside a maze of offices. Clear visible signage on the front Street would be helpful !

Alicia H. en

Grado:

My scheduled pick up was at 3:30 the truck did not return till after 4:00 the representative did not check the truck in just handed me the keys and then called me the next day and said I used 95 miles and wanted to charge me over $100.00 I was not happy at all with my services

WILLIAM SHANNON C. en

Grado:

El cliente no dejó un comentario.

Don M. en

Grado:

El cliente no dejó un comentario.

MICHAEL W. en

Grado:

Excellent customer service!

Stanley H. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

The area i picked up from was behind ramada....adress took me to an abandoned building...i would call the guy reid taxi he answered right away and also extended my rental an extra hour for free after i called him and was running late. Only negative is the location was sketchy.

Sharon L. en

Grado:

El cliente no dejó un comentario.

Takeko G. en

Grado:

El cliente no dejó un comentario.

Gary B. en

Grado:

El cliente no dejó un comentario.

Heather A. en

Grado:

Nothing

David C. en

Grado:

I was redirected to this location by Uhaul’s scheduleing department with less than 12 hours notice. The store was suppose to open at 9 am. I arrived around 10 am and the store was still closed. It took 3 calls to uhaul to redirect me to another location. I was suppose to pick up my trailer at 9 am and I finally received it at around 11:20 am - at a location which was 45 minutes from where I made my original reservation

anne P. en

Grado:

El cliente no dejó un comentario.

KATE D. en

Grado:

El cliente no dejó un comentario.

JAMES E. en

Grado:

El cliente no dejó un comentario.

Lucinda C. en

Grado:

El cliente no dejó un comentario.

Stephanie D. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.