Comentarios del cliente para Rehmann Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rehmann Storage

Grado total:

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Kevin H. en

Grado:

The individuals I dealt with picking up and dropping off were great. The individuals I dealt with to arrange pick up were incompetent. The first renting location they sent me never called me or answered the phone. When I called they sent me to another location which did not exist. On my own I found DML Automotive and scheduled my own pickup. Since I was already stressed due to the death of my mom, this did not go over well. As I said above the individuals at the renting and drop off locations were great. The customer service individual were terrible.

MIKE R. en

Grado:

El cliente no dejó un comentario.

Kevin W. en

Grado:

operator never left the office , never checked if the lights worked or if the trailer was connected properly

Sean M. en

Grado:

El cliente no dejó un comentario.

Ben C. en

Grado:

WOW!!! REHMANN MOVING AND STORAGE IS THE BEST UHAUL IN ST LOUIS! ONLY UHAUL/STORAGE IN MISSOURI GIVING OUT FREE WATER, FREE SODA, AND FREE T SHIRTS.

Ben C. en

Grado:

REHMANN MOVING AND STORAGE HAS THE BEST UHAUL CUSTOMER SERVICE IN THE BUSINESS! If I could give 10 stars I would!

Gail F. en

Grado:

Very clean and staff was helpful

Gary G. en

Grado:

El cliente no dejó un comentario.

Steve W. en

Grado:

El cliente no dejó un comentario.

LESLIE O. en

Grado:

Friendly and fast

Anil B. en

Grado:

Very helpful staff, professional service

Randy K. en

Grado:

El cliente no dejó un comentario.

Gary G. en

Grado:

El cliente no dejó un comentario.

Barbara B. en

Grado:

El cliente no dejó un comentario.

Susan S. en

Grado:

El cliente no dejó un comentario.

Richard F. en

Grado:

El cliente no dejó un comentario.

Becky T. en

Grado:

El cliente no dejó un comentario.

Danielle K. en

Grado:

El cliente no dejó un comentario.

Ben C. en

Grado:

Rehmann Moving & Storage excellent Uhaul Dealer!! Thanks for making our moving process easier!!

Ben C. en

Grado:

Rehmann Moving & Storage has the best customer service and the best prices on Temperature Controlled Storage Units in Lincoln County!!!!!

Ben C. en

Grado:

Rehmann Moving & Storage is #1 Uhaul in Missouri :)

Ben C. en

Grado:

Rent a lot of trucks from Rehmann Moving & Storage. Best customer service and helpful employees!!

Ben C. en

Grado:

Rehmann Moving & Storage!! Best Uhaul and Professional Movers on Staff to help us when we are short a man on our moving teams!

Ben C. en

Grado:

Rehmann Moving & Storage :) Best Uhaul in Missouri!

Ben C. en

Grado:

Several employees at Rehmann Moving & Storage speak Spanish which helps a lot with some of our Spanish speaking employees.

Ben C. en

Grado:

I use Rehmann's Moving all the time these guys are great!! Super friendly and helpful everytime!!!!

Ben C. en

Grado:

Rehmann Moving & Storage always exceeds my expectations. I would never go anywhere else for a Uhaul. As the owner of a small moving company, I sleep easy knowing Rehmann's got my back!

Tim J. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

Grado:

El cliente no dejó un comentario.

Ben C. en

Grado:

Excellent Uhaul!!!!

Ben C. en

Grado:

Wonderful people, quick service!!

Ben C. en

Grado:

Rent from these guys all the time. Best Uhaul in Lincoln County :)

Ben C. en

Grado:

These guys are wonderful. From truck rental to all the moving supplies you need in 1 spot they have it all :)

Dawn C. en

Grado:

The worker was very thorough and attentive to the process of returning truck.

cleo c. en

Grado:

They made the renting process of my move extreamly easy! The guys in the office were both very helpful and nice! Would definitely choose this location over and over again!!!

JANA F. en

Grado:

The staff is always very nice. This was the second time we have dropped off with this location.

Peggy J. en

Grado:

El cliente no dejó un comentario.

fushia t. en

Grado:

El cliente no dejó un comentario.

Dalton H. en

Grado:

El cliente no dejó un comentario.

Katie D. en

Grado:

I have had a storage unit with Rehmann for a couple months. The only complaint I have on the units are the shit doors that are so difficult to close and reopen once locked. Two days ago, I returned a truck. Today I returned it minutes early, but realized I had left an appliance dolly at home. I shared this information with Richard at the front desk right away. He was really mad and huffing and puffing about it, making me feel uncomfortable. I was kind and told him I have a little ford focus and lived right down the road and could go grab it really quick. He continued to huff and puff over it while looking at the computer and I was just waiting for him to tell me to go ahead and get it. 5 minutes later, he says go get it. So I do. I come back 20 minutes later. He tells me the guy who reserved the dolly next had just come in 30 minutes ago mad and he already wrote a bad review online against the company. This is when I realized he was bullshitting, because I was only away for 20 mins. He is quiet, and then comes back with "ACTUALLY, you were here 50 minutes ago"(that was the time I FIRST checked in, NOT the time I left to finally go get the dolly). This is when my tone changed. I advised him that I am still a paying customer and his service was not great, and I felt disrespected by the way he was talking to me. He shouldn't let his customer feel burdened since HE overbooked equipment. It got worse. He checked the gas gauge in the truck and says I didn't fill it enough. I TOOK PICTURES of the gas gauge and odometer before I left, AND when I returned. I even took them with Rehmann's office in the shot, through the windshield so there could be no argument just in case. He says it was 1/16 lower than I rented it at. (((((The guage was smack dab between half tank and 3/4 when I took the truck and the exact same upon return. The contract said I needed 5/8 upon return, I agreed and did. BUT HE SAYS I HAD IT AT 9/16 instead of 10/16. GET THE FUCK OUTTA HERE!!! (The truck only has a line for each quarter of a tank, not even for every 8th of a mile and thus CERTAINLY not for every 16th of a mile. I shit you not, if I could post those photos here, I SO WOULD. In the end I was charged a 30 dollar service fee for the low fuel and 21 dollars for the 1/16 they say I was low on.))))) - Now, with this being said. Money is not the issue here, I can afford to buy the fucking truck. It was the absolute shit service I received. Because it DID get worse. With Richards terrible service, I noticed another employee walk into the office and asked if he worked there also. He had caught a bit of me and Richards scuffle. He huffs and walks over and says something along the lines of "Wow, you are really difficult, you must have voted for Hillary" - I SHIT YOU NOT, no smile on his face, he was not trying to be funny. I replied, are you kidding me? And he just continued to say that I sounded extremely difficult. I told him I am ALWAYS polite to strangers and employees of a compan

Lisa T. en

Grado:

Make sure the truck is mechanically sound/safe and cleaned out of trash/debris

Diana A. en

Grado:

Excellent service, we got there a few minutes late on Friday night and they waited to check me in

BEN C. en

Grado:

Great people at Rehmann Storage!

BEN C. en

Grado:

Rehmann Storage always hooks it up! Best place to come get moving supplies great prices!!!!!

BEN C. en

Grado:

These guys always take care of me. Best Uhaul by far in St Louis! Rehmann Storage always go out of their way to make sure I am taken care of. As a small business owner that regularly uses Uhaul trucks, I have come to appreciate Rehmann GOING THE EXTRA MILE EVERY TIME!

mario a. en

Grado:

El cliente no dejó un comentario.

Rich Y. en

Grado:

Be sure location is open on time. Ensure equipment is clean.

TERRY P. en

Grado:

Absolutely avoid picking up a truck here. The office person did not understand what a comparative bid was or how to adjust the price. Some dude who looked like he just climbed out from under the bed, reeked of marijuana, and had no grasp of the English language mumble some stuff about going to the business that did the comparative bid to get the truck.

Todd M. en

Grado:

Great staff and very helpful

Danell C. en

Grado:

El cliente no dejó un comentario.

Chad K. en

Grado:

It is a work in progress but they are extreamly friendly and helpful.

Robert G. en

Grado:

El cliente no dejó un comentario.

julie w. en

Grado:

I got over charged, and would like a refund. I had a truck and decided to take it back after one night instead of 2 and was maybe 10-20 minutes late and got charged for 2 days. they tried to reverse and charged me double 114.13 said they reversed it and tried to use the card again and charged me again 43.60 and told me that my card didn't go through so I gave them another card and charged me 70.52 on the other card. I think being charged another day for being 20 minutes late is ridiculous. I was going to get another truck on Sunday, but not sure if I will use this one. The people were nice, but not sure if they tried to deceive me on my credit cards. The steering had play in it and there was gravel all over the inside of the truck in the back.

Verneta L. en

Grado:

El cliente no dejó un comentario.

Ron G. en

Grado:

El cliente no dejó un comentario.

Christy C. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

People are friendly answered all my questions equipment ran very well air-conditioner blew cold on a hot summer day everything went well worked well and I will use U-Haul again nice clean friendly positive atmosphere Thanks Again Bob Maher

Brad C. en

Grado:

Our gas reading was incorrect and we had to fill it up mych more than we used so make sure gas reading is correct.

Danell C. en

Grado:

El cliente no dejó un comentario.

Charon O. en

Grado:

They were very nice as well. I had no problems,

Peter B. en

Grado:

El cliente no dejó un comentario.

KAITLYN D. en

Grado:

Amazing Staff

James G. en

Grado:

We were extremely disappointed and if I had the time I would have rented somewhere else/from someone else... or just gone and purchased my own trailer. We looked on line and saw your pricing which seemed reasonable. We did everything but reserved a trailer since we were not sure how big of a trailer we required until we got on site to survey the items that needed to be transported. When we got to the location we ended up paying more than TWICE what we planned and were forced to just do it since we were in a time crunch. Now that the trip is over I am considering filing with the BBB, Jumping on the Uhaul Facebook Page and Social media to share our disappointment, and maybe filing with the FTC and even local law enforcement, the Attorney General's office etc for illegal "Bait and Switch" tactics. P.S. I own an advertising Agency in Denver. James Gregson 720-980-0219

Tom S. en

Grado:

El cliente no dejó un comentario.

JAMES B. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

El cliente no dejó un comentario.

Jeff L. en

Grado:

El cliente no dejó un comentario.

Dan D. en

Grado:

Cigarette ashes and smoke smells in truck when picking up. Gas gauge did not reflect amount of gas in contract both times I rented. (corrected but time used). Poor customer service when returning truck.

Ryan P. en

Grado:

El cliente no dejó un comentario.

RICHARD C. en

Grado:

Difficult to find right road off Hwy 61.

Andrew P. en

Grado:

Very convenient location for Moscow Mills. Nice staff. If you're moving in Lincoln County, this is the place to use.

Penny R. en

Grado:

El cliente no dejó un comentario.

curtis s. en

Grado:

El cliente no dejó un comentario.

Janet D. en

Grado:

El cliente no dejó un comentario.

Janet D. en

Grado:

El cliente no dejó un comentario.

Daniel H. en

Grado:

Very friendly, wanted to make sure I was well taken care of and even had a stocked refrigerator with beverages (soda and water) for customers. I had to drop off a trailer and a truck at separate times and my truck wasn’t able to drop off until after hours but the service rep offered to stick around and wait for me to help check me out after they closed so I didn’t have to wait another day. Gave me his cell number and met me when I came back that night and didn’t complain even one time. Very friendly crew.

Dustin G. en

Grado:

El cliente no dejó un comentario.

Ben C. en

Grado:

A++++ Uhaul!! Best Uhaul in Moscow Mills/Troy Area By FAR!!!!!

BEN C. en

Grado:

Our small business rents a lot of trucks from Rehmann Storage. They are the best Uhaul in Lincoln County!!

. en

Grado:

THIS IS THE BEST UHAUL IN LINCOLN COUNTY HANDS DOWN!! Wouldn't go anywhere else!! The guys at Rehmann Storage always take care of me. Top notch Uhaul :)

SHAWN i. en

Grado:

El cliente no dejó un comentario.

Luke D. en

Grado:

El cliente no dejó un comentario.

Matthew H. en

Grado:

El cliente no dejó un comentario.

Rick L. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Clyde M. en

Grado:

El cliente no dejó un comentario.

becky h. en

Grado:

El cliente no dejó un comentario.

Kathy M. en

Grado:

I have rented many uhauls over time. THis was the best place I have ever used.

Joe B. en

Grado:

El cliente no dejó un comentario.

Karen M. en

Grado:

El cliente no dejó un comentario.

Melanie o. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

Great staff, friendly and informative. Great equipment!!

BEN C. en

Grado:

Great people, easy to deal with, we own a small moving company and love the uhaul trucks and especially this location as far as Lincoln County goes and we have tried them all! Wouldn't go anywhere else :)

betty k. en

Grado:

We love this company will use again soon

JULIE B. en

Grado:

El cliente no dejó un comentario.

BEN C. en

Grado:

The staff was very friendly. This is the ONLY Uhaul that we will go to as they only speak English and offer free soda and water!

Adam D. en

Grado:

Very nice and very helpful.

kris s. en

Grado:

The software made it hard for them to precess the rental. The team was very friendly.

Joseph W. en

Grado:

The employees where vey helpful and had everything ready when we got there. Great job.

Phillip S. en

Grado:

El cliente no dejó un comentario.