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Mariana S.
Customer Reviews for Reemi
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Good experience!
Donald O.dont fix a thing
Donald L.Excelente servicio al cliente
Darryl H.Though I was left with an overall positive experience, it is hard not to mention the part of the process where I was left waiting past midnight with static on both ends of communicating with your U-Haul staff. The area wasn't particularly safe and I was left getting no replies despite making a connection, unsure of how leaving the space might affect my purchase. Though I was told to expect a response about that particular instance, I was again put on static until more problems with the setup showed their face. Again overall positive but I have not received any response about that incident and would appreciate a reply from management or higher to understand why this occurred.
Ocean C.Location was not the problem. Being switched to 3 different locations and 1 @ the last minute was awful. The reps that answered the phone did not have any courtesy or empathy for my inconvenience!! Location was good but phones reps was bad experience!
Kerry M.Just keep maintaining your good service, which also includes your Rental Centers. For my future rentals I will pick U-Haul first.
GARY C.no comment just dropped of rental trailer and left.
David E.Actually, the process was flawlessly executed.
Toron C.A plus service.
Eric O.Fast, quick and easy to rent.
dorothy Y.always clean, and customer service is great.
Melvin D.Absolutely worst experience I've ever had with U-Haul. Maybe the worst experience I've ever had moving or really dealing with any company period. U-Haul moved my pick up location to a place that opened at 10 even though my pick up time was 8:30. Then reassured me multiple times that everything was fine. Then after I accidentally spent $94 on gas and spending 2 plus hours on the phone with customer service, they say that none of this can be credited back to me. If this doesn't get fixed I will never use U-Haul again and I will blast as many bad Google reviews about U-Haul as I can. This is border line criminal the way you do business.
LANDON S.It looks more like a gas station then a uhaul drop off site
Bartholomew S.Service rep was friendly and accommodating!
Stacy H.REEMI'S service is always excellent. Owners are polite, courteous and very professional. I always recommend them to my friends and family.
Luease C.Uhaul should sever all ties to this business!
Fabian P.Truck wasn't clean but when I brought it up to the owner they made it right. Mistakes happen but your response to the mistake is what matters.
Kenneth T.Still waiting to receive my invoice.
David M.Always get excellent customer service at this location..
Darryl H.Putting what is in the boxes on the outside of the box that I got at my house would be helpful but everything really helped the move
Janet K.Extraordinario servicio al cliente
nicole S.Nicest van I've ever rented.
Robert D.A++ Service
Eric O.Excellent service
Justen A.Would advise wiping down interior of vehicles due to pollen season and COVID-19 hazards for customers concerns and health awareness.
Tony H.The same that was done for me, respectful and professional!
Bruce B.Extraordinario servicio al cliente
Ron K.N/C
TAYLOR H.The mobile pick up does not work at this location, I got my uhaul 45 minutes late due to pick up issues, then had to return it 16 hours early because the mirror fell off going down the road! U haul submitted a claim for a full refund but come lunchtime the next day I was charged full price for 2 days rental!!!
Michelle K.Positive response helpful
DELONCEY T.The customer services was very good. However the truck was a bit dirty. Reverse was delayed, and the gas was just below half a tank.
Peter J.Advance check-in is the way to go. Very quick and easy process to get the trailer/
Henry O.Great location and very friendly.
Joseph C.It is a liquor store. There is pretty much nothing there besides liquor.
Aliahna W.Everything was great and I appreciate it as well!
Adrianne F.Wand full job
Muhamadou B.Please make customers aware that this location is not applicable for self pick up. I arrived an hour early as did a couple of other customers expecting to be able to pick up a truck, only to have to wait an hour later until the place opened. However, the check in process was very quick from that point.
Kenneth H.I can't add anything! The service was exceptional! The agent was pleasant and helpful. The rental equipment was ready on time and complete. I have no complaints, I had a great rental experience!
Alvin M.Everything went well. No concerns. Will rent from Uhaul and that location again.
John T.The truck I picked up smelled like someone hauled a chicken coop and/or manure, it smelled horrible.
Jeremy M.The guy gave me a hard time in regards to a deposit when I rent it from different location I didn't have those problems
Lena J.Never drop your standards for greater profits.
Stanton R.The fastest pick up, did it in few minutes.
Eduardo C.it was great
Samuel M.