Comentarios del cliente para Reemi
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Reemi
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Emilio C. en
The back of the UHAUL smelled like a dumpster truck. This was very unfortunate as I was transporting some couches and a mattress. Please ensure the equipment is cleaned before a customer uses it!
VANESSA H. en
Overall, the clerk was very professional but lacked knowledge about the rental policy and lack of communication within the business. No one at these locations are on the same business accord when it comes to the rental equipment contracts.
chris h. en
Everything was perfect and the customer service was excellent.
Justin B. en
When i was on my way to the pick up location from my reservation, I called to confirm. I was informed that the location did not carry the 10' or 15' truck sizes. I had to call reservations to find another location. I was in a panic that it s Saturday morning, i had a helper coming and no truck. Thankfully there was an available truck in the area. I'd like to know how your company gets basic logistics wrong. I've used you many times in the past and was not happy having more anxiety on an already anxious week.
EDDIE G. en
Thank you!!!
Matt O. en
This was our worst haul experience. Not this locations fault at all, 100% uhaul corp was awful
Kayla W. en
Car was not well Cared for thought it was going to break down on me at any moment. Needed oil change. And sounded terrible
Colleen B. en
It was a strange location (bottle shop). The trachcan was inside, and I handed the keys straight to the man at the counter. No inspection, no fuel check and I don’t know when he reported the vehicle rental complete.
Richard K. en
The Reemi Family Rocks!!!
Brianna C. en
Didn't have everything in stock.
Jocelyn G. en
This was by far my best U-Haul renting experience! It was quick and easy. The truck was ready to go and clean. I will definitely recommend this U-Haul site to others.
Elizabeth A. en
Service and equipment was great
Allan T. en
It would be nice to get an email from Uhaul after drop off to confirm everything was satisfactory and no additional charges were required. I dropped off truck and keys after hours.
Nick T. en
Either improve your training program or be aggressive in deleting affiliates who areb’t Doing their job! See my comments in my contract for additional details.
Scott S. en
It was a liquor store for crying out loud.....
kevin n. en
My only complaint is I called in on Friday and I live in down town Kennesaw. I had a 10 ft they said would be ready at the old 41 and 41 location. Then they flipped it on me and I had to drive 20 minutes to pick this one up. The location was great but paying an additional 24 dollars was not right and not fair. I might not use uhaul again and I run a buiness where we need trucks from time to time. Very unprofessional of uhaul to promise a truck that isn’t there yet. Thanks. Kevin. 6782707402
Cheryl F. en
They was very polite and yes i would recommend this uhaul service to anyone.
Karen J. en
Great service and convenient.
Laura W. en
Did not ask any required questions (safety move). Did not explain charges or communicate anything at all.
Randy B. en
I was directed to pick up the transport at this location because the original location in Douglasville on Hwy 78 the equipment was defective the person there couldn't help to resolve it so I had to drive to another location and all I was offered was the same as what I originally paid for although I ended up missing work for half a day
jonathan l. en
This location is not reachable by phone at all. They also over charged us. We had to go back in to correct our charges.
MUNEER A. en
never thought a uhaul place could be so pleasant. amazing staff inside the beer store were super helpful and friendly. they were flexible and accomodating and even helped me make some last second additions. i would send my mom to these guys theyre that nice.
Tammy D. en
Nothing - The online process was quick and easy. The staff answered all my questions and were very friendly!
Patrick F. en
Get some pick up trucks at this location, that would be appreciated.
EDNA S. en
Na
Frank M. en
I use this location for all my truck rentals. The guys there are friendly and helpful.
Eddie C. en
Location was small and in a busy location, near Walmart. Overall it was fine for that area.
tina n. en
The staff at this location were very friendly courteous and helpful. I would recommend this place I will also be back.
BOBBIE F. en
Very excellent service.
louis c. en
Very friendly, knowledgeable and professional. I reserve another truck already.
MUNEER A. en
Best location in all Marietta @ the intersection of Powder Springs & East West Connector, but also great service. The guys inside are super accommodating and unbelievably patient.
MUNEER A. en
Can't beat a good ole mom and pops place. They sale amazing beers and wines inside, but at the end of the day its a family owned business that treats its customers like family.
Brenda S. en
One renter was ahead of us in line. Had to wait in line about 20 minutes.
CHRISTOPHER M. en
Except for the few pieces of UHaul equipment out front, it was tough to tell this was a return location. It's, well, a liquor store.
Clabe P. en
On pickup, an agent was able to help me hook it up, but the agent on my return was alone having to run the store and another customer had to help me remove it from the hitch. It was too heavy for me alone. However, the agent was very cooperative and dealt effectively with my billing and refund business. I had reserved 24 pads, but only six were available. The trailer had not been swept out and had clay soil in it. Otherwise, okay.
tee h. en
Hands down best service in the world. A really cool family that owns the location. They have the best beer and wine selection inside the store and the uhaul pick up and drop off on the outside. Better than Total Wine, Wine World, Minks, and better than Sherlocks. All I wanted was a uhaul to help with my move, but I ended up getting a uhaul, a 6 pack of tropicalia, a 12 pack of sierra nevada, and a bottle of roscato (CHEAPER THAN WALMART)! Uhaul was easy. "heres your keys sir, and good luck with the move". When I returned it, the same service. GREAT ALL AROUND.
BILL M. en
ordered two car haulers, only had one in stock
Oscar D. en
Very good customer service but took a little while to process the paperwork.
DeAnna L. en
My only complaint is that uhaul.com generally makes it hard to find and select this as a pickup location when I use 30064. I have to go in the store the first time I rented. I had to lookup their address the 2nd time in order to select it for my 2nd rental. For local moves, getting the closet pickup location is really important. The service here has been extremely courteous and efficient.
Peggy M. en
The first location I went to to pick up a 10' truck said the guy who had it needed more time so I couldn't get it. So they sent me to another location. I was given a 15' truck at price of 10 for my hassle, very nice. I couldn't get the A/C to go on and there was a warning light on--I called and someone was going to come out to help me. Fortunately the guy in the liquor store knew that I needed to push in the TowHaul button to fix both of these issues. The guy on the phone didn't even mention that. After the rough start the truck was fine.
Renee B. en
Your service was fantastic.