Customer did not leave a comment.dan H.
Customer Reviews for Reedy Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John O.
Customer did not leave a comment.HARRY F.
Close by, friendly.MARK B.
Customer did not leave a comment.JERRYALLEN W.
Customer did not leave a comment.Danielle C.
No alternative locationsDale J.
Drove over 45 minutes the day of my move because the equipment was suddenly not available at any of my local pick up locations. On arrival I was told that they only has a dozen furniture pads to send with me. When my movers arrived, who waits for over 2 hours because of the change in pickup location, we discovered that there were no furniture pads in the truck. Because I was paying these movers over $100 an hour and they were part of my Uhaul reservation my furniture didn't get wrapped and I have over $1000 in damaged pieces. This was the worst Uhaul experience that I have had, I spent over $700 in equipment, rental, mileage and gas and now have damage furniture and an additional $250 out of pocket in expenses for the delay having to pick up the equipment over 45 minutes away.samuel M.
Customer did not leave a comment.Joy R.
Customer did not leave a comment.GEORGE L.
Keep being nice people!!!kayla M.
Customer did not leave a comment.Michael Lavern F.
Customer did not leave a comment.JOHN L.
Reedy is such a small town. If you can find the town, you have found the location.CHRISTINA MADELE H.
Customer did not leave a comment.Virgil Lewis M.
Customer did not leave a comment.Ginger P.
I would not change nothing the people at the store were super nice truck was ready to go after I signed papers and drop off of truck was same wayKeith S.
Customer did not leave a comment.James C.
Customer did not leave a comment.Marie P.
It's a small town and store but has tons of personality. Staff very friendly and helpful. Efficient, quick to check us in and made a hard day moving easier with their friendly way and easy manner. Store there has all the basics for a quick snack, cold drinks or basic grocery needs.MARY A.
Customer did not leave a comment.Garry W B.
Helpful and prompt.John Calvin H.
Customer did not leave a comment.ERIC M.
Customer did not leave a comment.TRENT M.
Customer did not leave a comment.RYAN H.
worker was very nice and helpfulallen S.
Customer did not leave a comment.Calvin Dwayne H.
Customer did not leave a comment.brooklyn S.
Customer did not leave a comment.rod F.
Very friendly and helpful. Would definitely use them again.gil B.
Customer did not leave a comment.jacob S.
Very Friendly had Pleasant time thank youJames W.
This truck was very rough riding and shook the whole drive. We had some glass break because the suspension was just horrible. I hated it. It drove like shit and the gas mileage was horrid. Will never rent from Uhaul again!!!!!Marion R.
They were very helpful and pleasant to work with.margaret Y.
Very helpful and friendly.Brian H.
The truck had dings and dents all over it. The outside of the truck should have been wash. the inside of the truck where driver goes was dirty and I cleaned it upon return. The hauling part of the truck bed was acceptable.Kathy T.
Customer did not leave a comment.Ronson S.
Customer did not leave a comment.Adam M.
Customer did not leave a comment.Larry D.
Make sure you call ahead to the place you are picking up from that your vehicle is in fact available, if you are doing your rental online. I am very pleased with the way I was contacted and the extra mile they went toMarie H.
Customer did not leave a comment.Darren Q.
Dropped off here 2 weeks ago and they were friendly and used the app today which makes the process much easier.jason D.
Customer did not leave a comment.Darren Q.
West Virginia was kind enough to help us hook up the trailer to the U-Haul. So that being said I think they would be willing to do that for anyone giving service. However, where I picked up the U-Haul in Belpre, Ohio, the Uhaul was left extremely dirty. They did not even wipe it down for me in between drivers. I would expect more from Uhaul especially since I paid near 1000 dollars for my trip. It should have been in wiped down (half ass) at LEAST.marian W.
Customer did not leave a comment.Roger E.
Customer did not leave a comment.robert G.
Good selection of trailers. Staff very friendly and helpful.Jay T.
Customer did not leave a comment.Cheryl W.
Customer did not leave a comment.Patrick H.
Nothing. Everything was great.melody P.
Not much,nice peoplethomas S.
Nothing, she was extremely nice and patient.charles H.
Customer did not leave a comment.Vincent M.
I don't know who schedules the truck pickups but I know they don't live in WV. They scheduled me for a truck pickup in Reedy WV about 35 miles from my house when there is a place about 4 miles away. Reedy WV is so far out in the country you need to pipe in sun light. It took 50 minutes to go out a long winding road. When I got there they were have computer problems and I couldn't pickup the truck. The girl working there called uhaul to try and get it fixed but was able to. By this time I was really ticked off. I tried to call but no service. Had to travel back 16 miles to a small town to get phone service. I called and somehow they were able to get the paper work finished and told me now I could go back to pick it up. I paid $500 for the rental. I don't believe I should have to run around to pick up the rental. If you don't have one near me say we don't have one or better yet you sent someone to bring it to me. I chose to live in town so I don't have to travel 45 minutes to go a gallon of milk. If people want to live in the boonies let them travel to get a truck. I should send you a bill for the over 2 hours travel time and gas in my truck to pick it up.kevin B.
Customer did not leave a comment.John D.
Picking up the trailer was difficult. The lady didn't seem to know what she was doing. It took a long time to pick the trailer up because of her inability to work the computer. The price of the equipment differed from what we were told when we called the south parkersburg store.Lisa D.
This is for uhaul in general... Charging an entire day of rental because the truck is 3 hours late is not how you get return customers....that's a little ridiculous after the customer has just spent almost 800$ ...might want to make some changes thereJudy M.
the location was way out of the way. need to extend the closer U-Haul locations to be open on sunday that has the equipment needed. also I rented and paid for 2 days only used 1 day and you should refund 1 days rental.SHERRY HILL H.
Customer did not leave a comment.Mark B.
Customer did not leave a comment.Gordon G.
Old country store.Charles S.
this location was run-down, even for West Virginia this was nasty. There was only one working gas pump, the other was disassembled. The lady who checked in my vehicle didn't have a desk or computer -looked up my reservation on her phone - she was tending the cash register while trying to look up my info and I had to step aside and let her ring out about 10 people ahead of me - rude! When I went to pump the gas I had forgotten my credit card and she would not accept a check because I didn't have a local bank(can't fault her for that but it added to the already awful experience). I had to borrow money from the gentleman who gave me a ride... chalk this one up as THE WORST UHaul experience - and I've rented UUaul enough to sayElizabeth C.
Customer did not leave a comment.Gavin U.
Customer did not leave a comment.william W.
Customer did not leave a comment.glenn M.
Customer did not leave a comment.Luis P.
Customer did not leave a comment.joe C.
Thankfully a kind Samaritan helped take off the trailer from my hitch. The young lady working the counter was of no help. I am not that strong myself and would not have been able to do it on my own.Tracey F.
Customer did not leave a comment.Katie H.
Customer did not leave a comment.kandace H.
Customer did not leave a comment.Trevor S.
Customer did not leave a comment.Brian W.
Customer did not leave a comment.carole F.
Customer did not leave a comment.delores T.
Customer did not leave a comment.doug B.
Customer did not leave a comment.Rudy K.
Very personalable.Paul T.
Customer did not leave a comment.Sheila T.
Very dirty and truck had check-engine light on and they could care less. Driving 1200+ miles with a check-engine light on is not very reassuring.Anthony H.
Customer did not leave a comment.JAIME R.
Awesome as usual, great people.THOMAS M.
Customer did not leave a comment.Adrian S.
Everything was fine. The girls that was their was very nice. I would use uhaul againbrenda C.
Friendly service and a super clean vehicle.Ernest S.
Customer did not leave a comment.Linda D.
Customer did not leave a comment.James M.
Customer did not leave a comment.barbara G.
Not a thing they did a great job helping medaniel M.
Make sure the employee is actually working during the scheduled pick up time so that the customers don't have to stand around for an hour waiting.Christopher T.
.69 per mile is WAAAAAAAAY too expensive!! Almost cheaper to hire A moveral H.
Customer did not leave a comment.david H.
Customer did not leave a comment.raymond N.
This pick up location is a total night mare! First off, the ONLY 26 foot long truck in the whole state of WV was in Reedy, 1 hour and 40 minutes (one way) from me. I had to get my wife and 5 year old daughter out of the house by 6:30am to pick this truck by 8:30. The roads once you get into Reedy are no longer roads. They are gravel with huge holes and ruts that my car totally bottomed out on. I had no cell service and my GPS couldn't find this place. It was a challenge to say the least. No hand truck was available for me to rent (which should have already been on the truck) Once back on the "roads", I quickly learned how huge the UHaul was, and how small the roads where that I had to drive on to get out of there. In some places, I actually got out to make sure my tires where still on the road! It was crazy! I am sure I had about 10 mini heart attaches along the way. I have my CDL Licences, so it wasn't that I didn't know how to drive this truck, it was that the roads and area were awful!Kenneth W.
Very easy on gas.Laura H.
Customer did not leave a comment.Kay V.
A greater selection of equipment would helpanthony R.
I had to travel 38 miles to get to this location because there was not another 4'X8' or 5'X8' trailer available closer. Having inventory available in the large metro areas would be helpful.bruce C.
Customer did not leave a comment.tim C.
Customer did not leave a comment.paula M.
Reedy was very convenient, but they do not have the ways and means of cleaning the equipment. They are new and need experience. I reported the problems to the Dayton, Ohio depot.DAN A.