Customer Reviews for Reed Storage
(U-Haul Neighborhood Dealer)

19 reviews

5389 US Hwy 11   Springville, AL 35146

(205) 467-0371

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(205) 467-0371

5389 US Hwy 11
Springville, AL 35146

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jason Hallman 
Rating:
5.0

Customer did not leave a comment.

Clint Sidle 
Rating:
4.0

Customer did not leave a comment.

Christy Bailey 
Rating:
3.0

Lead with Love

Jonathon Smith 
Rating:
5.0

Customer did not leave a comment.

Melissa Jones 
Rating:
5.0

I can’t think of any improvements needed from the experience I had with Uhaul. I will definitely use again.

susan vola 
Rating:
3.0

Signage in front of the location would be helpful.

Jessica Cirelli 
Rating:
1.0

Not clearly marked , no real directions what to do with truck

Doyle Carpenter 
Rating:
2.0

Wasn't able to reach location by phone. No response when lvm. Took 20+ hrs to check trk in. Was told that they didn't want to continue doing uhaul business, didn't make any money from it.

robert jeffrey 
Rating:
5.0

Customer did not leave a comment.

Tina Pinchon 
Rating:
5.0

Customer did not leave a comment.

DAVID MORRISON 
Rating:
1.0

There are absolutely no signs to let you know it is a uhaul location. The number on the paper went unanswered when I tried calling it and leaving a voice mail. We google the uhaul dealers in the area to try and drop it off elsewhere. When we called the number provided it went to All-State. The guy proceeded to tell us to just park it over past the pregnancy center by the grassy hill near All-State. The key drop box was mounted to the left side of the building. I would NOT use this location.

Andrew Wirth 
Rating:
2.0

Very confusing pick up sight. I was texted an address and it was a pregnancy center. 2 doors down was the Allstate insurance company and there was a man there responsible. There was no exterior signage that it was connected with Uhaul. There needs to be signage.

STEVEN MAY 
Rating:
1.0

Drop off box for keys hidden on side of Allstate building. Had to call to find out where to leave key

Dewayne Murphy 
Rating:
1.0

The uhaul location has several buisness and workers but only one person to do uhaul rentals. When we arrived he was gone and no one else could help, though they really tried. The manager for the area was great to help us as were the others at uhaul whom we called.

kim jolly 
Rating:
3.0

Customer did not leave a comment.

Kevin Hawkins 
Rating:
2.0

Not very helpful at all. The tire was flat and he did not have very much knowledge about how to connect the trailer.

Cherry Shaw 
Rating:
5.0

Customer did not leave a comment.

Anthony Allison 
Rating:
5.0

this company was amazing with coordinating with me and my husband to pick up the truck. The truck was clean and had a full tank when picked up. They were very efficient in making sure they had exactly what we needed in the short amount of time I gave them.

Meagan Scott 
No reviews have been submitted for this location.

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