Customer Reviews for Redmans Trailer Sales Inc
(U-Haul Neighborhood Dealer)

752 reviews

120 Terryville Rd   Bristol, CT 06010
(Route 72)

(860) 516-0125

Office Hours

  • Mon-Sat: 8:30 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(860) 516-0125

120 Terryville Rd
Bristol, CT 06010
(Route 72)

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Desiree Jackson 
Rating:
5.0

Easy fast rental. Easy process. Trailer was in great shape and clean... much larger too. Thanks you

Airen Miller 
Rating:
5.0

Customer did not leave a comment.

Debra Tine 
Rating:
5.0

Easy access, friendly staff. Some locations are very tight, especially when it comes to returning the vehicle. Redmen's is not, turning, parking all very easy!

James Hunt 
Rating:
5.0

Customer did not leave a comment.

Elsie Rolon 
Rating:
5.0

Very friendly staff. Fast easy and convenient service. Definitely recommend

mike masi 
Rating:
5.0

Customer did not leave a comment.

Jenna Pusey 
Rating:
4.0

Given the online reservation process, it would have been nice to receive a confirmation email the day before to confirm the truck would be available on the day and time I requested.

Thomas Hooper 
Rating:
5.0

I Rented a trailer…online - in and out in a few minutes. Everyone was very personable and knowledgeable. Will do business with them again!

Alfred Higley 
Rating:
3.0

They were 2 boxes in the back. I threw them away just to avoid the headache.

Marcos Ocasio 
Rating:
3.0

Renting a truck should be straight forward. The person wasn't helpful at all. Didn't explain anything but 5 dollars a gallon for gas a where to drop off key. Did not explain how to drop off truck when dealer is closed. Was web site necessary? I was trying to drop off truck for 30 min.

Carmine Ferrante 
Rating:
3.0

Customer did not leave a comment.

Kaitlyn Barnes 
Rating:
5.0

We initially made our reservation to pick up a trailer at a location 40 miles away. We made the reservation several weeks in advance. We were called the day before our pick up day to inform us that the nearest location with a trailer was Redmans in Bristol. We made the drive out of necessity but the Redmans staff was friendly and efficient. They made sure the trailer was hooked up correctly and that the lights all worked. Bad start, good finish.

James Tolman 
Rating:
5.0

Eric was outstanding in answering all the questions i had. His customer service went above and beyond my expectations. Thank you

Richard Ministro 
Rating:
5.0

Nothing. Everything was perfect. Steve was very helpful, informative and prompt making my experience a very pleasant experience

Shawn Brady 
Rating:
5.0

Customer did not leave a comment.

James Magyar 
Rating:
5.0

Customer did not leave a comment.

Stephen Lyon 
Rating:
3.0

I reserved a truck in Middletown only to be called the day before that they don’t have one and I have to pick it up all the way in Bristol. Next I was told I had 51 miles which should be over what I would need however after returning the truck that same day I was called the next day saying I didn’t return the truck. I confirmed with them that I did. I guess they found it bc they didn’t call back however next day I noticed they were trying to take more money from my account after I had already paid. When I called they said I was over the 51 miles. This is very unprofessional and highly unfair and I am not happy about the service I received at all. Now I’m getting emails saying I have a balance when I open my account I don’t see a balance.

Karon Hylton 
Rating:
4.0

I just have questions about my bill if someone can call me at 8604147466

Darlene Lance 
Rating:
5.0

Customer did not leave a comment.

Rosaleigh Fusco 
Rating:
5.0

Customer did not leave a comment.

Mike Angelicola 
Rating:
4.0

Natasha at uhaul.com was very helpful she stayed on the phone with my daughter and I and helped us through the pickup process. Her help was invaluable.

Barry Southworth 
Rating:
5.0

Great experience - no improvement necessary.

Mary Morenz 
Rating:
5.0

Customer did not leave a comment.

NICK VITA 
Rating:
5.0

Nothing at this time

Tina Norton 
Rating:
5.0

Super straight forward

Daniel Purschke 
Rating:
5.0

Nothing everything was great

Art Collins 
Rating:
5.0

Customer did not leave a comment.

Pedro Rosa 
Rating:
5.0

This was a way better experience than in Poughkeepsie NY. The app this sucks and NEVER works well.

Chris Peek 
Rating:
3.0

Customer did not leave a comment.

Patricia Llantin 
Rating:
5.0

Customer did not leave a comment.

Gary Mikulak 
Rating:
5.0

Customer did not leave a comment.

Ellen Roth 
Rating:
5.0

Good service

Rosa B Diaz Oyola 
Rating:
5.0

Customer did not leave a comment.

christopher Brody 
Rating:
5.0

Customer did not leave a comment.

Jose Davila 
Rating:
5.0

Customer did not leave a comment.

Graham Paine 
Rating:
5.0

Customer did not leave a comment.

Carlos Morales 
Rating:
5.0

Customer did not leave a comment.

MIA GIACOMETTI 
Rating:
5.0

Customer did not leave a comment.

Peter Andrzejewski 
Rating:
5.0

Good job and service

Rosa Diaz 
Rating:
5.0

Customer did not leave a comment.

Francesca Main 
Rating:
5.0

Customer did not leave a comment.

Stephen Varhol 
Rating:
5.0

Quick process, excellent customer service.

Michelle Brock 
Rating:
5.0

Customer did not leave a comment.

Kevin Parsell 
Rating:
5.0

No need for improvement- excellent experience

DawnMarie Laureano 
Rating:
5.0

Customer did not leave a comment.

Chris Gervais 
Rating:
4.0

Customer did not leave a comment.

MIREYA ONEIL 
Rating:
5.0

Customer did not leave a comment.

Elsie Rolon 
Rating:
5.0

Very positve experience

Edward Pileski 
Rating:
5.0

I’m very satisfied with the Uhaul guys.

Agustin Garcia 
Rating:
5.0

Easy to work with! Truck had an issue with an 'auto-tow' mode. Fortunately, there was a label on the dash that described how to turn it off. I would definitely rent the next U-haul from here again.

Keith Palmer 
Rating:
4.0

Customer did not leave a comment.

Victoria Howran 
Rating:
5.0

Customer did not leave a comment.

Keith Dablain 
Rating:
4.0

Give the customer extra time to travel to, and from the store.

Theeonion Cooper 
Rating:
1.0

see my other comment. I'm not happy that I got the truck that I did.

JOHN MCCARTHY 
Rating:
5.0

Customer did not leave a comment.

Jennifer Ruppel 
Rating:
5.0

Very good service Gentleman there was very nice and friendly , Great experience Thank You

Robert Laine 
Rating:
3.0

Didn’t give me the time of day when I told him of my experience - bad business

Stanley Michaud 
Rating:
5.0

Customer did not leave a comment.

Brian Cascio 
Rating:
5.0

Customer did not leave a comment.

Rhonda Spruill 
Rating:
5.0

Customer did not leave a comment.

KRYSTAL AMBROZAITIS 
Rating:
5.0

Customer did not leave a comment.

Tera Richard 
Rating:
5.0

Customer did not leave a comment.

Stephen Kulesza 
Rating:
5.0

Customer did not leave a comment.

NANCY POKORNY 
Rating:
5.0

Nothing. Red man’s was awesome.

Susan McCullough 
Rating:
3.0

Customer did not leave a comment.

Alexis Huertero 
Rating:
5.0

Customer did not leave a comment.

Patrick Iozzo 
Rating:
5.0

Customer did not leave a comment.

Jeff Oswald 
Rating:
5.0

More reliable app check in.

Jason Saucier 
Rating:
5.0

Customer did not leave a comment.

Harold Sturgeon 
Rating:
5.0

Customer did not leave a comment.

Michael Luba 
Rating:
5.0

Customer did not leave a comment.

Elaine Perrotti 
Rating:
5.0

Only thing wrong is nothing ALL was perfect

Brian Lewis 
Rating:
5.0

Customer did not leave a comment.

Kevin Parkinson 
Rating:
5.0

Customer did not leave a comment.

Richard Nicoletti 
Rating:
5.0

There was a dead roach on the bed of the van! I don’t come from roaches and that was disgusting and disturbing!

Ashley Moore 
Rating:
5.0

Customer did not leave a comment.

Ronald cerasoli 
Rating:
5.0

Customer did not leave a comment.

PHIL SNEDECOR 
Rating:
5.0

Prompt,curtious,friendly.

Joseph Mazzarella 
Rating:
5.0

Customer did not leave a comment.

Susan Royle 
Rating:
5.0

The location and people there were great; really no complaints at all...

Eric Przystawski 
Rating:
5.0

Customer did not leave a comment.

William Capitani 
Rating:
4.0

Quick convenient and easy in and out

Rachel Hodson 
Rating:
5.0

Customer did not leave a comment.

Elaine Russell 
Rating:
4.0

Customer did not leave a comment.

James Hunt 
Rating:
5.0

Truck was ready for pickup upon arrival Very quick and seem less from time of arrival to time of departure with truck rental

William Lombardi 
Rating:
5.0

Customer did not leave a comment.

juleiska rivera 
Rating:
5.0

Customer did not leave a comment.

Rashon Castro 
Rating:
3.0

The trailer was missing a license plate. I drove 14 hours in fear of being pulled over and ticketed for driving without a license plate. I was supposed to get emailed at least a picture of the plate which I was told but never received it. Other than that the trailer worked as it should.

frederick west 
Rating:
5.0

Customer did not leave a comment.

Kyra KowaleskiPham 
Rating:
3.0

I believe the level of gas was incorrectly estimated so I was overcharged.

Michael Antonelli 
Rating:
5.0

No complaints/ keep doing what you’re doing. Thank you

CARLOS CARDONA 
Rating:
5.0

Customer did not leave a comment.

Dawn Thomas 
Rating:
4.0

Customer did not leave a comment.

Bill Corcoran 
Rating:
4.0

Customer did not leave a comment.

Marned Cruz 
Rating:
5.0

Customer did not leave a comment.

Ryan Greenier 
Rating:
4.0

The 19.95 24 hours rental should not be display on this vehicles, I was not expecting over the pass miles charge I end up paying 80$ excluding the gas I totally understand any way not happy how expensive, this is way to out of the budget the Truck was pick up at night and was park in my driveway for the next day moving boxes betweens thomaston ct and southbury ct which is not far at all and this price of 80 on my return come on !! Not happy never used this again

Guillermo Hernandez 
Rating:
5.0

Customer did not leave a comment.

Graham Paine 
Rating:
5.0

Everything was great. Folks at Redmans were friendly and courteous

STEVEN JACKSON 
Rating:
4.0

The windshield was not clean and the loading area had to be blown out with a leaf blower. Better cleaning would be nice

Raphael D'Ascoli 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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