Customer Reviews for Red Bank Thrift Store
(Distribuidor de U-Haul del vecindario)

81 comentarios

4708 Dayton Blvd   Red Bank, TN 37415

(423) 661-7329

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(423) 661-7329

4708 Dayton Blvd
Red Bank, TN 37415

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 6 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Luis F. 
Clasificación:
5.0

El cliente no dejó un comentario.

lynn H. 
Clasificación:
3.0

Friendly staff.

Lynch M. 
Clasificación:
1.0

Truck had a pack of cigarettes left in it and smelled of smoke. Key kept getting stuck in engine. Padlocks didn't work so we had to go out at 10pm and buy our own. Customer service didn't care about my complaints at all. Would not use Uhaul ever again.

Autumn K. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
1.0

We waited over an hour for our reserved truck to return back to the store. We were told by the female attendant that she rented the truck to deliver goods for the thrift store, then was told later by Chris that our truck was tripled booked by u haul. The cost of renting the truck more than doubled in a little less than a year ago

orben J. 
Clasificación:
4.0

Truck charger didn't work, so our phone died en route. This wasn't even the truck requested so we spent a fortune in gasoline for a 15 ft when all we needed was a 10ft. Of course, no credit for the extra expense.

Adelaide G. 
Clasificación:
4.0

All went very Well for Me.

RAYMOND F. 
Clasificación:
2.0

Truck stank of smoke, ashes all over. Poor customer service. Made huge mistake renting here, go to the real Uhaul on Hixson Pike.

Wayne D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BEATRICE O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gabor H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ADRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL M. 
Clasificación:
1.0

El cliente no dejó un comentario.

TENA H. 
Clasificación:
5.0

The staff was friendly, helpful, and well trained in your software, the pick up was quick and efficient. First impression on picking up at a Thrift shop was a little unusual. But they were great. I've rented in 2 other locations in Chattanooga, and this Thrift shop delivered a better experience than the "u-haul store" locations. Thanks Tim Gilmore

TIMOTHY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marion C. 
Clasificación:
3.0

The only issue I have is am a senior citizen with respiratory issues and the stench of smoke was overwhelming. The upside was that I could not find my hitch pin and the employees at site found one and gave to me which I will return when I get back

Glen R. 
Clasificación:
2.0

Truck was filthy in the cab and had been smoked in and the back was dirty as well. Will not rent from this location again

Shawn T. 
Clasificación:
1.0

I dropped the van off at the location after hours. I received an extra charge of $60 and the receipt didn't say what it was for.

JOSHUA R. 
Clasificación:
2.0

Truck was very dirty inside, pick up took 40 minutes even after I pre checked in online

Benjamin H. 
Clasificación:
2.0

El cliente no dejó un comentario.

DENICE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN G. 
Clasificación:
1.0

This was the second and last time I will ever use this place. The people are rude and completely uncaring. You feel totally ignored and like you are a bother to them. Then on top of all that…I rented an appliance dolly (reservation made three days prior) along with a trailer. When I arrived the woman at the counter said they didn't have one. I asked where it was as I had reserved it. She said “I guess we rented it.” I asked about other locations. She said she had no idea and that I would have to call around to find one. Absolutely horrible customer service.

Ken H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Speight O. 
Clasificación:
1.0

I was on a tight schedule and when I arrived to pick up my rental no one was available to help me. After I called u-haul Chris called me and set up my rental over the phone. I then had to look for some one to help me hitch the trailer to my truck. I had to check the lights myself and hoped the brake lights were working. I will never use this location again.

DAVID S. 
Clasificación:
2.0

Since this store is not UHaul store, my reservation did not show in the system. Took too long to clear the trailer out.

HONG E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHELSEA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY W. 
Clasificación:
1.0

They said they didn't have equipment ready and we needed to go to another UHaul place. They didn't offer to check for us. After visiting the other location they recommended they had no availability either. If I rebooked with another location the price for same-day rental went up. We called back to the original location and a man in another state answered and said he would handle. When we returned, the truck wasn't ready HOWEVER, they did take care of it - and the attendant walking us to the truck was VERY helpful. All in all it worked out.

Anda R. 
Clasificación:
5.0

Great people highly recommend. Even bought a homeless guy some clothing while we were there dropping off

Julian C. 
Clasificación:
1.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
1.0

I had to wait 45 minutes past my scheduled time and there was glass in the back of the uhaul when I did get it. Also they didn't have the dolly I had reserved and the lady was rude to me while I waited and acted like I was putting her out by renting from them.

Rachel A. 
Clasificación:
3.0

They notified me to make sure the gas for the truck was probably wrong. They were correct. <3

EDIEN F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Todd C. 
Clasificación:
4.0

I dropped the truck off when the business was closed. The location was very convenient.

Douglas W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

Yes, From the lady at the Red Bank Thrift store to the guys that helped me unload the truck (Lebron) at the last minute were GREAT. Could not have been able to have done by my self. Very good attitude, friendly, and on time. Any way I sure will use this group of people again. They were very good to me!!!!!!

paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
4.0

Quick and convenient

Tim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
3.0

Low air pressure in a tire and then, while on my trip, the complete air pressure warning system failed.

Andrew M. 
Clasificación:
5.0

The staff at Red Bank Thrift Store was excellent. The staff, pick up location and truck were not the issue. the issue is that I had to wait ONE HOUR to pick up the truck due to UHaul's server being down. This is absolutely ridiculous. The staff kept trying to get UHaul's assistance but they were VERY SLOW. Won't rent from UHaul again if I can avoid it.

ANGELA S. 
Clasificación:
5.0

The gentleman at our pick up location in gallatin was excellent! Super smooth process!

MEREDITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua T. 
Clasificación:
5.0

The owner of that location made this transaction easy!

Clyde M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danielle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert Z. 
Clasificación:
2.0

El cliente no dejó un comentario.

Joshua W. 
Clasificación:
1.0

My pick up time was at 1230 and I had to wait til almost 2 to get a truck due to someone not returning it on time

Delores H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRIST P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeremy W. 
Clasificación:
1.0

The uhaul renting experience was horrible. It was at a thrift store that should not be affiliated with uhaul ever. The cashier had no idea how to help me and wasn't trained on how the rental was supposed to work. The owner is the only worker at the shop that had access to any uhaul records and was off the property, would not respond to calls or texts. My order was confirmed, I received a contract in my email, and confirmation that I had picked up the vehicle and needed to return it in an exact amount of time. Despite the contract, confirmation, and that $86 had already been taken out of my account they would not let me go. After 30 minutes of my moving time wasted the guy told me he had made a mistake and gave me the keys so I could begin to move. It was such a frustrating experience I honestly cried. The cashier was not a bad guy he was frustrated along side me. I cannot get over the lack of professionalism or courtesy the owner had. I will never return to that establishment. 4708 Dayton Blvd Chattanooga tn was in fact the worst.

Honey V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlana H. 
Clasificación:
2.0

Needs to be a uhaul registered location; not some Thrift store. I am glad I went there and not sent my wife to pick up. Place was bad and i will not recommend the location to anyone.

Bipin B. 
Clasificación:
4.0

Your local agents were friendly and helpful. Your phone agent was an absolute nightmare and makes me never want to call you again. If I call a local number I want to speak to a local person, not some call centre vulture who will never have to deal with me again.

Gregory M. 
Clasificación:
2.0

Chris gave us wrong info about returning truck at a different in town location and truck was on half tank gas when I received it but Chris's paper work said 3/4 tank and trucks back tires were bad and very wobbly and it's rpms reved up to 3 when going down small hills.

Amanda D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ed and Julie N. 
Clasificación:
4.0

All good

Harold K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lonnie M. 
Clasificación:
4.0

Larger area for U-Haul products

BOB F. 
No se han enviado comentarios para esta ubicación.

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