The office personnel was the best and very sweet
Sherrie H. | Overall Experience
Customer Reviews for RBF Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
This is the best place to rent a U-Haul!
Roseann S.This is the most wonderful storage ever! No problems with anything! Wonderfully clean, convenient, friendly staff, and even trucks to rent! You'll be surprised how much peace of mind you get renting here! Never a worry in my mind about anything. Love comes in all different ways, and storage here believe me you will love!
Roseann S. | Overall ExperienceSend them to RBF Storage and Melinda will absolutely prive what customer service is all about. She was professional, kind and very helpful. I had an amazing experience and will gladly send anyone I know her way.
Chad C.Very friendly and will definitely use them again!!!
Tammy D.It's a U-Haul issue, it was expensive but unfortunately I had to pay it because I had no other option to do what I needed.
Jeff C.No improvement needed. The truck was nice and Melinda Gibson who rented me the truck is a wonderful person. She's very knowledgeable and easy to work with. She went out of her way to make sure we had everything we needed. I'd rent from her anytime and will recommend her to others.
Carol J.Nothing excellent as always
CANDIS RUTH W.Great place to store your stuff. Friendly and Fair. I would highly recommend Mike.
Michael and Jinkee W. | Overall ExperienceGreat service I will use this location again. They were so helpful!!
Patricia S.Super service and the cleanest place I’ve rented
Randy H. | Overall ExperienceMelinda in the office is very helpful and is real good to do business with. The facility is clean and location is very convenient.
James G. | Overall ExperienceWorked with me when I needed a larger unit than what was available. Reasonably priced and easy access.
SEAN A. | Overall Experiencethe people are friendly and help you out as much as they can .
RUBEN ENRIQUE H.I have never had any trouble with the equipment at this location and the people have always been friendly and helpful.
LEIF THOMAS-WESL K.Everything was wonderful. The lady who works the desk was kind and patience and helpful. If we ever need another storage unit, we will definitely go here.
SAM M. | Overall ExperienceTerrific people! Wonderful experience! Melinda was very professional and a tremendous help. Will do business with them again for sure!!! Steve Cushman Flushing, MI
steve C.The lady that was running the operation was very knowledgeable, very helpful, and attended to my needs very thoroughly!
Ray T.I really don't like Fords, and this one had a misfire in the engine.
Michael M.Both ladies there have excellent customer service! They are very genuine in their kindness, and patient too!
Rory D.Just surprised the truck didn't have cruise.
Barry B.Your employee was vary professional and informative. I would highly recommend this location to others.
Quinton G.Very welcoming and helpful, really felt cared for
Robert W.The staff at RBF was great. She was super friendly and helped me hook up the trailer and give me a few pointers. It was clean inside when I picked it up. I had an issue with the unit in that it leaked and stained a mattress that was inside as well as bags of clothing. We had the unit for 7 days and it rained 3 of those days. Insurance doesn't cover water damage, however the insurance company associated with U haul made it right. I had also taken pictures of the 5x8 trailer showing the patching on the top and where the potential leak may have been. Take away...don't put anything that can wick moisture on the floor of the unit. Cover the top of any moisture wicking materials while inside. U haul does all maintenance of the units, not the renting facility, everything worked out ok.
Leslie D.Nothing. It was a excellent experience!
John M.Absolutely fabulous experience. Staff member was incredibly helpful!
Trisha K.Very professional
Jeff L.Wonderful experience. Cheerful staff.
Sharon W.This location was extremely friendly and helpful.
Sandra N.great customer service
William N.Great, reliable service! Very professional.
James C.Nada
duane L.Nothing I can think of, all of the people at this location are amazing. I was so blessed to be able to deal with Melinda. She is AWESOME.
Jody H.They were very friendly and helpful when we reserved the truck, when we picked it up, and when we returned it.
Christine B.Was very impressed with the U-Haul representative working this location. She did everything according to the video I was sent to watch prior to my picking up the trailers.
JAMES B.Was a bit confused why I had two separate prices. Quote was 33 less than actual charge. I know I added a 14 dollar Safemove fee but still was not accurate.
JASON C.The drop off was a nightmare it was after hours the website and app weren't allowing to drop it off. Called customer servicewauted 15 min to talk to someone just to be told to try it again. It took me 40 minutes to drop it off.
Stephanie K.Great staff!
Deonna T.The online sign up is clunky and very repetitive. I entered data 3 and 4 times. Then after I “found my truck†and the attendant gave me keys, 10 minutes later I got a call that I needed to complete the process. When I explained that I had, I was told I had not, and if I didn't, the vehicle would be reported as STOLEN. Nice customer service!!!
Danis R.These folks were beyond helpful getting my equipment returned and my car off the trailer in the middle of a snowstorm. Excellent experience.
Brian G.Everything was ready exactly on time and they helped me cook and unhook the trailer. Very inexpensive solution to what I needed to haul! ¡Gracias!
Mary V.Excellent service and equipment. Nothing to improve on.
Charleslouis P.I can't think of anything right now. The truck was ready and the snow was cleaned off.
Gregory S.I picked up the truck at 645 am. it was very dark and I felt unsafe during the process of checking out the truck. It was too dark to inspect the truck properly, therefore, finding damage to the truck once it was light. I wasn't able to state that on the app
dawn S.Rides terrible and wheel pulls, needs alignment
Anthony W.The crew at Aardvark Mini-Storage are beyond exemplary. I have already passed the word for friends and family to think of them first if a local U-Haul location is required.
Bethany B.I can not see anything to improve on.
Steven L.This location was much better than the first. I didn't happen to catch the name of the guy working when I dropped the van off, but he was very nice, very quick, I could barely get back in the van to check the mileage and he was already outside opening and checking the cargo area, this guy deserves a raise! ¡Gracias de nuevo!
Joshua M.The front corner/roof leaked water in the rain. The reason I rented a uhaul trailer was to move antique furniture safely in the rain. Luckily nothing was directly under that side of the trailer. Needs to be addressed for the next person.
Jeremy S.Melinda was extremely patient and helpful. She made the experience delightful, especially, as I had booked a truck at the last minute.
TIM B.Very accommodating for my return and extremely nice!
Roberta C.Have more people like at aardvark.
Helmut F.staff was very friendly and helpful
Terry M.Change your one way rates. $483.00 is absolutely ridiculous rate to pay or one way rental. Especially when only needed for two days. 6x12 enclosed trailer picked up Wednesday morning dropped off Thursday afternoon.
Dean M.It is hard to lift the trailer tongue with a bad back. A crank lift would be helpful.
Jameskevin C.The person checking me in was very friendly, and very helpful. He assisted in hooking up the trailer, and made sure I knew what I had to do,
brian D.Michael was excellent to deal with. He was very helpful and made the transaction easy.
mickey W.I was told to drop the U-Haul off in birch run when I made me reservations. I was then told I had to drop in Swartz creek which ended up being a 30 minute drive one way for me. Was not happy about this
John M.Staff made me feel very comfortable at this business. I was glad I was able to find a secure safe place for my things for a short time. Thank you again. Aardvark will be recommended.
Kimberly H. | Overall ExperienceNice place, friendly staff! Easy access via I-69
Michael S. | Overall ExperienceThis is clearly the way all businesses should be run...with a good product and great personal friendly service.
DIANE D. | Overall ExperienceOver all very satisfied with my experience with aardvark mini storage,
RICHARD C. | Overall ExperienceThese people know that the little things can be very helpful. Great experience
RODGER I. | Overall ExperienceEverything went perfectthe reservation the lady was very professional I was able to pick up the storage lock.
MICHAEL P K. | First ImpressionsThe staff was awesome! The storage unit is clean and perfect.
Privacy R. | First Impressions