Customer Reviews for Razorback Self Storage
(U-Haul Neighborhood Dealer)

158 reviews

2408 W Center St   Greenwood, AR 72936

(479) 996-1814

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(479) 996-1814

2408 W Center St
Greenwood, AR 72936

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jim Schroeder 
Rating:
5.0

Customer did not leave a comment.

Eric Overturf 
Rating:
4.0

My only complaint is I scheduled for 3 days, but only used it for 2. Just 15 minutes over 48 hours of rental from time I picked it up to return time. I understand scheduling but was a little shocked I didn't get a refund/credit for returning it early.

David Young 
Rating:
4.0

The lady working there was friendly and inviting. She made sure everything was right

Lisa Higgins 
Rating:
5.0

No it's easy to get in and drop the equipment off

James Baker 
Rating:
4.0

Fix Computer Glitches

Miranda Gibson 
Rating:
4.0

I wouldn't change my experience, it was efficient and complete from the pickup location to the destination location.

Harold or Ira Turner 
Rating:
5.0

Always very friendly.

Tonya Hames 
Rating:
5.0

Absolutely nothing! Great job!

Donnie Husband 
Rating:
5.0

Customer did not leave a comment.

Angelia Gale 
Rating:
5.0

Customer did not leave a comment.

Nathan Winiecki 
Rating:
5.0

Customer did not leave a comment.

John Ford 
Rating:
5.0

Customer did not leave a comment.

MATTHEW MACIAS-VASQUEZ 
Rating:
5.0

Link you sent to verify the equipment expired before I could access it. You might offer more time.

john FORD 
Rating:
5.0

Customer did not leave a comment.

SHAWNA CROFFORD 
Rating:
3.0

The truck transmission was not reliable. When I tried to change from park to reverse, it would keep popping into neutral going back and forth to park in my attempts to get it into neutral. Then the engine would make a loud noise. I left a note about this in the vehicle.

SHAWNA CROFFORD 
Rating:
5.0

Customer did not leave a comment.

Acosta Ragelio 
Rating:
5.0

Customer did not leave a comment.

Rick Altes 
Rating:
4.0

Overall it was great , the lady who rented to me was super friendly and helpful

GAYLAN WISEMAN 
Rating:
5.0

Customer did not leave a comment.

Keith Diskey 
Rating:
5.0

Nice folks

Robert Hash 
Rating:
5.0

Customer did not leave a comment.

Terry Norris 
Rating:
5.0

Customer did not leave a comment.

Amy Hildebrandt 
Rating:
5.0

Customer did not leave a comment.

robert mckinney 
Rating:
4.0

Customer did not leave a comment.

Steven Clark 
Rating:
5.0

You need more people like this running the business.

ELVIN FOWLER 
Rating:
2.0

I rented online. I verified online. Yet, it took “that woman” 50 minutes to get us checked out. We have people coming to help. She seemed utterly incompetent.

Lorrie Sawtelle 
Rating:
1.0

I am pregnant - I can not attach trailer- I call and ask if someone there would be able to help and they reassured me so I went ahead and made my reservation. The employee was very kind. She “hooked up” the trailer and I was on my way. Less than 1 mile down the road the trailer came off the hitch. I have to pull off and try and reattach this- I call - and inform her and she said “people usually bring or have men do this since I’m not strong enough to tighten it like it needs to be”. She sent her field manager out to my house and I show him the damages the trailer did to the back of our bumper and he said “well atleast it isn’t a super expensive truck” The field manager said the employee did not double check to see if it was tightened properly because “it was just so hot outside”

Katie Froese 
Rating:
5.0

Customer did not leave a comment.

Freddie Hoyt 
Rating:
4.0

Customer did not leave a comment.

William Woods 
Rating:
4.0

The truck leaked when it rained and some of our stuff got wet overnight in the truck.

Mallory Johnson 
Rating:
5.0

Customer did not leave a comment.

BJ Pemberton 
Rating:
5.0

???

alan anderson 
Rating:
5.0

The facility hours were convenient, because of the access code. The office was sometimes closed when I wanted to talk to someone, but it wasn't THAT big a deal. I've never used another storage facility, so I have nothing to compare to it, but I was satisfied. However, the monthly rates just jumped from $50 to $60 a month, which is what caused me to decide to move my stuff out. I understand supply and demand, and don't begrudge the business from getting what it can for its services; I just thought a 20% increase was a bit much, so I eliminated my demand.

JOSEPH SELF  |  Overall Experience 
Rating:
5.0

I highly recommend Razorback storage to anybody needing a storage building.

michelle hardman  |  Overall Experience 
Rating:
1.0

You gave me the worst truck you had, no reasonable parking accommodations, holier than thou attitude. Price seemed high, wish I would have went somewhere else. You told me you would not set a return location and you did, it made me drive an extra 11 miles and hurt my gas mileage, time, and patience. I had a bad experience. Moving is stressful and generally Uhaul makes it easy but this was frustrating.

Jacob Elmore 
Rating:
5.0

Customer did not leave a comment.

Carl Beene 
Rating:
5.0

Customer did not leave a comment.

JEFF TAYLOR 
Rating:
5.0

Very impressed with our unit we needed a unit to store our stuff they send invoices when it’s time to renew and they give you a access code for each month to get into he storage area where you can get in to your unit whenever you need to. Really impressed with storage unit

John Dryden  |  Overall Experience 
Rating:
5.0

All was good.

Laurence Fisk 
Rating:
5.0

Customer did not leave a comment.

Ryan Stephens 
Rating:
2.0

To long of a wait...to get the truck and get going!!! Good GREIF!!! REDICILIOUS

Linda Turner 
Rating:
5.0

Customer did not leave a comment.

STEPHEN FULTZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN FULTZ 
Rating:
5.0

Customer did not leave a comment.

STEPHEN FULTZ 
Rating:
2.0

I dropped the truck off Friday at 5:00 pm and my drop off was scheduled for Saturday by noon at a different location in the same town. But the person who is at the location it was to be dropped off at is never there. Now I have to chase down my deposit.

Jeffery Davis 
Rating:
5.0

The only storage in Greenwood Ar with a live employee onsite to help me will not use any place else. Very friendly staff

Travis Bryant  |  Overall Experience 
Rating:
1.0

The ladies in the front office get very rude and upset when we did a equipment check and found that the radiator was leaking or it was leaking radiator fluid. They then stated we don’t have time for you I’m just gonna have to give you your money back we ended up having to take the U-Haul as we had to be at work the next day at seven in the morning. Ended up having to call U-Haul which made the contract right but as far as this office I would never recommend.

ANDREW SCOTT 
Rating:
5.0

Excellent customer service very friendly people nice place to do business with

Carl Williams 
Rating:
5.0

Customer did not leave a comment.

Sandee Atkins 
Rating:
5.0

Customer did not leave a comment.

Johnny Hooks 
Rating:
5.0

Customer did not leave a comment.

Karen Leslie 
Rating:
5.0

Customer did not leave a comment.

Ernie Jones 
Rating:
5.0

Customer did not leave a comment.

Chanisty Toney 
Rating:
5.0

Customer did not leave a comment.

Sandee Atkins 
Rating:
5.0

Customer did not leave a comment.

ELLIS WHITCOMB 
Rating:
5.0

Customer did not leave a comment.

Carol Nichols 
Rating:
5.0

Great service. Thank you.

DAVID SWEET 
Rating:
5.0

After hours drop off.

BRONSON WILBORN 
Rating:
5.0

Customer did not leave a comment.

ROBERT BEAMS 
Rating:
1.0

The truck was filthy. The inside was covered in mud, the dashboard was was covered in dust that flew at us as we drove the truck. We had to drive 3 hours with the windows mostly down because the smell in the truck was so bad - it smelled of stale cigarettes and urine. the entire bed of the truck was caked in mud and dirt to the extent that we had to cover the floor in blankets in order to protect our belongings from the filth. Additionally, we were told that the truck rental included a free months of storage. I called the Norman location to rent a small storage unit prior to our arrival. Apparently, the phone call rolled over to corporate(?) and while the lady I spoke with was extremely helpful and very nice, we were greeted w/an upstairs storage unit w/a rolling stair for our belongings - which included a small love seat and over-sized chair, It was absolutely impossible to put these items in an upstairs unit with a rolling stair. Prior to our arrival in Norman, we were nover told this would be an upstairs unit w/a rolling stair. We then had to go find another storage facility that we could get into immediately as the truck was due back in 2 hours, which also deprived us of the free months storage we were promised as Norman had no other spaces available..Your Norman location was obviously not at fault for this debacle. I have rented from them numerous times and they have always been professional, clean and very thorough in every way. In fact, they were kind enough to extend our truck return so that we could find another storage unit for the property. I have used Uhaul for over 30 years and have never had a problem like we did on this trip.

kathy thomas 
Rating:
4.0

Customer did not leave a comment.

rALSTON rALSTON 
Rating:
5.0

Very friendly staff both in person and over the phones! Equipment very well maintained would highly recommended using them!

Calvin Welch 
Rating:
5.0

I would not change a single thing about this experience. She was helpful and had exactly what I needed.

Jason Finley 
Rating:
5.0

Customer did not leave a comment.

Jennifer Smith 
Rating:
5.0

Very personable staff!! Very helpful!

Brent Dunavin 
Rating:
5.0

Customer did not leave a comment.

Kevin D Black 
Rating:
5.0

Customer did not leave a comment.

LUTHER BAILEY 
Rating:
5.0

Customer service was excellent, very clean.

CHARLES MCCORKLE 
Rating:
5.0

Customer did not leave a comment.

Brian Brown 
Rating:
5.0

I appreciate everything and the customer service we received Thanks Peggy

Peggy Barter 
Rating:
5.0

Great Uhaul to have in our city. Very friendly and helpful staff. Got me on my way quickly.

Randy Barentine 
Rating:
5.0

Nothing that I can think ok. Very friendly and knowledgeable.

JOHN MCFERRAN 
Rating:
5.0

Excellent service

Max Smith 
Rating:
5.0

Nothing razorbacks rental a great place

Eddy Brown 
Rating:
5.0

Customer did not leave a comment.

Eddie Brown 
Rating:
5.0

Make your software more user-friendly and our drive would have been better if the truck had cruise control.

Diane Mickey 
Rating:
5.0

The nicest and most helpful place to rent from.

DAVE FISHER 
Rating:
5.0

Customer did not leave a comment.

Twyla Sherland 
Rating:
3.0

Customer did not leave a comment.

Robert Bradley 
Rating:
5.0

Nothing. You went above and beyond for us. Thank y’all.

Jeffrey Packer 
Rating:
5.0

Wait time at pick up was understandable and drop off was a breeze. 10/10 would rent again

SCOTT HUTCHERSON 
Rating:
5.0

Customer did not leave a comment.

BILL GOFF 
Rating:
5.0

Customer did not leave a comment.

STEVE RATTERREE 
Rating:
5.0

Customer did not leave a comment.

nathan colins 
Rating:
1.0

Customer did not leave a comment.

Simon Wiley 
Rating:
4.0

Customer did not leave a comment.

bill strunk 
Rating:
5.0

they were very flexible on pickup and drop off, Thank you!!

James Barker 
Rating:
1.0

Customer did not leave a comment.

Dana Broach 
Rating:
2.0

The mice were in control. So sorry

Karen Brown  |  Overall Experience 
Rating:
5.0

Staff is friendly and helpful!

MECHELLE MOHETAU  |  Overall Experience 
Rating:
5.0

Everything was great but just an fyi, the tags on the trailer have been expired since 5-17 according to the sticker on the plate.

BJ Pemberton 
Rating:
4.0

Dropped off car dolley after hours

andrea williamson 
Rating:
5.0

Thank you for the service's

MEGAN BLACK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Sweeney 
Rating:
5.0

Customer did not leave a comment.

korinthian buford 
Rating:
5.0

Best U-haul dealer EVER...….

William Denham 
Rating:
4.0

Was very nice.. Thanks

Melissa Galey 
Rating:
5.0

This storage facility met our needs and was readily accessible at all times.

Nelson Brock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy Francis 
Rating:
1.0

105 degrees and no air conditioner

SADA WILLSON 
Rating:
5.0

Customer did not leave a comment.

Wade Lott 
Rating:
5.0

Customer did not leave a comment.

Mike McOlvin 
Rating:
5.0

My experience was wonderful! The lady helping me was very knowledgeable and friendly. I have never used Uhaul before but will again if I ever need too. God Bless!

Cully Wade 
Rating:
5.0

Great Service! Called on Easter to tell me they had a package I left in cab of rental. Fantastic!

Steven Zepp 
Rating:
5.0

Customer did not leave a comment.

Adam Hibbs 
Rating:
5.0

Customer did not leave a comment.

Rebecca Bray 
Rating:
5.0

Customer did not leave a comment.

Steve Davis 
Rating:
4.0

Every time we are given mileage we go over and only take movers address to their new address. Then to drop off point you need to give more mileage for gassing up etc.

Terri Miner 
Rating:
3.0

The facility didn`t have info off internet.

Privacy Request  |  First Impressions 
Rating:
5.0

Quick and easy process. Good Service

Privacy Request  |  First Impressions 
Rating:
5.0

Very friendly and I will definately go back in the future.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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