Customer Reviews for Ray's Golf Carts
(U-Haul Neighborhood Dealer)

91 reviews

3610 River Rd   Columbus, GA 31904

(706) 576-6514

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(706) 576-6514

3610 River Rd
Columbus, GA 31904

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very Knowledgeable, professional and helpfully both ways. (pick up and drop off)

PATRICK AMOS 
Rating:
3.0

Don't allow reservation for equipment if you don't have it available. Drove an hour to Manchester, GA to another location only for it to be closed.

Elijah Andino 
Rating:
4.0

This location was fine. The employees were great! They had wonderful customer service.

Christina Shively 
Rating:
5.0

All was well I seen no reason for complaining

JOSEPH ELLIOTT 
Rating:
5.0

Customer did not leave a comment.

George Avant 
Rating:
5.0

Customer did not leave a comment.

Misty McGarr 
Rating:
3.0

Area is not the nicest but staff was nice and helpful.

Amy Barnes 
Rating:
5.0

When using the U-Haul the dolly should come alone with it free of charge Thanks

Cynthia Whitehorn 
Rating:
5.0

Customer did not leave a comment.

FREDERICK HOWARD 
Rating:
5.0

Customer did not leave a comment.

Michelle Caicedo 
Rating:
5.0

Customer did not leave a comment.

Marian Bass 
Rating:
2.0

Truck had transmission problems. It was not safe. There was no one on site to speak with. Hated the electronic check in. Have a human being available.

Nancy Cooper 
Rating:
5.0

Ray was very personable and helpful. The drop off experience was much much better than the pickup.

Charles Eiland 
Rating:
2.0

Customer did not leave a comment.

Adrielle Williams 
Rating:
5.0

nothing it was perfect

LAURAH RHODES 
Rating:
5.0

Customer did not leave a comment.

RONALD BURNETT 
Rating:
5.0

Customer did not leave a comment.

Malik Foster 
Rating:
4.0

Thanks for helping us park!

Moriah Yeh 
Rating:
5.0

Great service.

Kevin Reese 
Rating:
5.0

Super friendly. Easy drop off.

KEITH COLE 
Rating:
4.0

Customer did not leave a comment.

beatrille alexander 
Rating:
5.0

Customer did not leave a comment.

Stephen Owens 
Rating:
4.0

Customer did not leave a comment.

chucky williams 
Rating:
4.0

Customer did not leave a comment.

chucky williams 
Rating:
5.0

Customer did not leave a comment.

Kerriedea Colbert 
Rating:
5.0

Very helpful and friendly service.

ALAN OVERTON 
Rating:
3.0

Smooth experience. Ray hooked up the trailer for me. Thank you U-Haul

Najeeb Siddique 
Rating:
5.0

He did amazing. liked everything about it and him.

amanda johnson 
Rating:
2.0

It was closed but their website said open. It was Labor Day. The lot was run down and junky, and barely recognizable as to having any U-haul affiliation. But very glad I was able to return all online.

MICHELLE KURNIK 
Rating:
3.0

Pretty sketchy area. Need to clean front area and make it appear more inviting with clear after hours instruction.

Allen Auchenpaugh 
Rating:
5.0

Great customer service

CARNELL COYLE 
Rating:
5.0

Customer did not leave a comment.

James McGuire 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Jackson 
Rating:
5.0

Very nice ???? and helpful..

Kelvin Edwards 
Rating:
2.0

He did not asked me about using uhaul insurance. He just added to my bill

Wendell Gunn 
Rating:
5.0

Customer did not leave a comment.

Dmontray Farlin 
Rating:
3.0

Customer did not leave a comment.

William Swartz 
Rating:
3.0

Customer did not leave a comment.

dirk alles 
Rating:
1.0

Improve on maintaining schedule pickup. I had to wait 2hr after my pickup time. Causing me to lose $85 dollars per hour on hired packing helpers. Then after taking a picture of the mileage he still entered it wrong in the computer causing my travels to be negative mileage upon my arrival to the destination. Although I turned in the equipment a day early.

Martin Hall 
Rating:
3.0

Customer did not leave a comment.

Richard Messer 
Rating:
4.0

Customer did not leave a comment.

Trevor Barrett 
Rating:
5.0

Proprietor was top shelf. Very friendly and accommodating. 10/10 score????????

David Flowers 
Rating:
5.0

Customer did not leave a comment.

harvey pearce 
Rating:
2.0

Website said open at 9 am but nobody was there waited half hour before I called corporate to get tow dolly checked in. Then got electronic receipt time stamoed at 10:58 am. Not good service and not following corporate policy as far as i see

Greg Cooper 
Rating:
4.0

Customer did not leave a comment.

Frank Philips 
Rating:
5.0

Personal at location were friendly, courteous and very knowledgeable.

thomas brown 
Rating:
4.0

Customer did not leave a comment.

Bradley Anderson 
Rating:
5.0

Customer did not leave a comment.

Howard Land 
Rating:
1.0

Well I was told one price online and when I got there the service was horribly slow and I ended up paying double because I was told I had to put a deposit down and I have yet to receive my deposit back and I have returned the equipment in perfect condition two days ago. I would like someone to contact me in those regards (706) 573-5966

Zavier Carey 
Rating:
3.0

Need to perfect the app for taking pictures- did not work

Stefani Johnston 
Rating:
5.0

After hours remote drop off . Love the app and ease of use!!!!

Patrick D. Graham 
Rating:
5.0

Customer did not leave a comment.

Camilla Sheppard 
Rating:
3.0

Great customer service. Very helpful

Shawn Blankenship 
Rating:
5.0

Customer did not leave a comment.

junior vasquez 
Rating:
1.0

Change locations. Did not feel safe.

Lee Sutton 
Rating:
4.0

Customer did not leave a comment.

Jim Walden 
Rating:
3.0

Customer did not leave a comment.

Kent lamm 
Rating:
5.0

Customer did not leave a comment.

Kurt Jacobson 
Rating:
5.0

Customer did not leave a comment.

Scott Walker 
Rating:
2.0

Very cluttered and disorganized office area, slow service.

tom miller 
Rating:
5.0

Selling padlocks and box stuff at Ray's wouldbuave helped but wasn't vital

Gregory Kilburn 
Rating:
5.0

Nothing. Owner was expecting me and the return process was easy and fast.

Warren Steele 
Rating:
3.0

Customer did not leave a comment.

Srujan Mishra 
Rating:
1.0

I will never rent from you all again, your dealers are ripping people off.

ELLIS WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Charles Collins 
Rating:
5.0

I have rented from Uhaul in the past and it was fine...but ..this time I have been signing your praises.. the website is awesome ! I love all the options to make it fit with your personal needs. The fact Rays Golf Carts had the truck there and I did not have to go somewhere else to get it was awesome.. I chose his office because it was convenient and he did not disappoint me. Very friendly and helpful. .

Kerri Owens 
Rating:
5.0

Customer did not leave a comment.

William Hortman 
Rating:
3.0

Customer did not leave a comment.

Bill Ostrander 
Rating:
5.0

Customer did not leave a comment.

Brian McCluskey 
Rating:
4.0

Customer did not leave a comment.

TONY MANNING 
Rating:
5.0

Customer did not leave a comment.

Ezzard Sims 
Rating:
5.0

Found a deadlock and a leather belt on the seat. The steering wheel was cocked sideways preventing me from being able to safely read the speedometer.

clay boggess 
Rating:
2.0

Educate the contracted business on U-Haul policies and business practices.

MARK SHANNON 
Rating:
5.0

Very helpful and friendly!

KEVIN GIBSON 
Rating:
3.0

More parking

james catha 
Rating:
5.0

Customer did not leave a comment.

MITCHELL FISCHBACH 
Rating:
5.0

Friendly, prompt service.

Julie Register 
Rating:
5.0

Business was owned by a friendly old fellow. A pleasure to interact with.

michael patrick 
Rating:
1.0

Customer did not leave a comment.

Brooklyn Dombroski 
Rating:
2.0

There isn't enough space for this location to have u haul trucks maybe the trailers but not the trucks. I even scrubbed up my car trying to get in and out of this location. It's a really bad spot for u haul drop offs.

Danielle Armour 
Rating:
5.0

Customer did not leave a comment.

Brad Glass 
Rating:
5.0

Customer did not leave a comment.

Ritchie Dickey 
Rating:
5.0

His computer was a little slow.

Frank Saucier 
Rating:
1.0

The location was full and I had all I could do to get around the other junk in the driveway. Once inside the attendant told me to just drop it creating another hazard for any other U-Haul to enter off the highway. Over all I had a poor experience with your company.

John Hopkins 
Rating:
5.0

Great experience! Staff very friendly and helpful.. would recommend to anyone!!

SANDY SMITH 
Rating:
2.0

The gentleman working there was welcoming and friendly. I think he could use some help organizing the office because it is in disarray. Initially he could not produce a receipt but I did receive one via email by the time a got home. Thank you.

Danny Tejeda 
Rating:
4.0

Customer did not leave a comment.

Angela Schwartzberg 
Rating:
5.0

Customer did not leave a comment.

AMBER BOWMAN 
Rating:
3.0

I just dropped off the truck and put the keys in drop off box.I realize I owe for extra mileage. Thank You!

steven weaver 
Rating:
5.0

Customer did not leave a comment.

NORMAN ESLIN 
Rating:
4.0

Customer did not leave a comment.

HUNTER VANN 
No reviews have been submitted for this location.

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