Comentarios de los clientes para Ray's Firestone

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Ray's Firestone

Clasificación general:

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Terry C.
Clasificación:

It does not exist. It appears to be a vacant building. The telephone for Ray's Firestone is disconnected. After waiting on hold for 23 minutes I got a representative who told me how to leave it there and check out. There were a couple of U-Haul vehicles behind the building, so that is where I left the trailerer and did a self-check out.

Michael M.
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El cliente no dejó un comentario.

Merilee I.
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El cliente no dejó un comentario.

TYREE R.
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After all of the screw up and crazy confirmations, then driving 1 hour and 20 mins just to get a uhaul because people kept messing up. I forgot his name, but he really helped us out as much as he could. I appreciate what he didn't have to do just to make sure we were taken care of and not struggling during our move

RENA S.
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El cliente no dejó un comentario.

Glen B.
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El cliente no dejó un comentario.

Robert P.
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El cliente no dejó un comentario.

pamella G.
Clasificación:

Jeff went above and beyond in helping to make a difficult situation workable. We have rented several uhaul this year from various locations and this location was the best.

Kyle L.
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El cliente no dejó un comentario.

AL K.
Clasificación:

thank you

BENJAMIN R.
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El cliente no dejó un comentario.

BENJAMIN R.
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El cliente no dejó un comentario.

JOHN L.
Clasificación:

crabby old guy with a bad attitude. he seemed upset that I was there. then made me go around back and was very irritatted

Tim N.
Clasificación:

Just dropped off there

Kayla K.
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Jeff is absolutely amazing! Extremely patient and went waaaaay out of his way to help us with soooo many things. We rented 2 UHauls from this location just because of the service we received from Jeff

Joseph A.
Clasificación:

less paper work

Ken R.
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Not having a smart phone or texting capabilities sure slowed down the process!

Kayla K.
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Jeff, is so extremely nice and so very helpful. I was so nervous about renting a big truck and driving it across the country. Jeff really helped with the size I might need and was really patient with me when I kept asking about all the different cost options. He was very knowledgeable and definitely knew what he was talking about. It made my husband and I feel very at ease and comfortable with our decision of renting a Uhaul

Chad C.
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El cliente no dejó un comentario.

Jeri S.
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El cliente no dejó un comentario.

Jamie M.
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El cliente no dejó un comentario.

Mark B.
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El cliente no dejó un comentario.

JAMIE G.
Clasificación:

I emailed about a refund and no one has gotten back to me. My trailer was covered in snow and under the snow was 4 inches of ice with wood chips mixed in. I had to spend nearly $20 and 45 minutes to manually wash it out and got soaked doing it. Very displeased!

Charles L.
Clasificación:

It's a U-Haul, what do I expect? The tires didn't blow out and the bearings didn't seize, so it was a good day.

Inter county L.
Clasificación:

El cliente no dejó un comentario.

Steven C.
Clasificación:

El cliente no dejó un comentario.

Gary C.
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Trailer was very difficult to manage. VERY heavy and difficult to back.

Julie L.
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El cliente no dejó un comentario.

Dan J.
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No instructions on what to fill out at drop off.

Barry N.
Clasificación:

El cliente no dejó un comentario.

Thomas K.
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El cliente no dejó un comentario.

MIKE M.
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No one was there when I dropped it off but I spoke to them prior and was told to just drop it off and they would take care of it.

Kevin R.
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El cliente no dejó un comentario.

AL K.
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El cliente no dejó un comentario.

Norma G.
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If the requested uhaul truck size requested is not available, the truck should be upgraded not downgraded

Steve B.
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Excellent service, reasonable price, reliable equipment. Very pleased.

Ron S.
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He was there, he was open and he had one truck when I was in dire need.

Donald W.
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UHaul's 6x12 trailer REALLY needs to come with a jack!!! We struggled getting the trailer tongue on and off of our SUV's ball hitch (three times). We are VERY UNLIKELY to rent a 6x12 trailer again from UHaul for this reason. Other than that, everything worked out well with the rental. --Don Wortham

Jason N.
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El cliente no dejó un comentario.

Clasificación:

El cliente no dejó un comentario.

David K.
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El cliente no dejó un comentario.

James C.
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El cliente no dejó un comentario.

James T.
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They spotted us while driving by unloading Saturday evening and stopped to assist. Great customer service.

LAURA R.
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El cliente no dejó un comentario.

MICHAEL T.
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Good people

Patricia S.
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El cliente no dejó un comentario.

Terry W.
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El cliente no dejó un comentario.

AL K.
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El cliente no dejó un comentario.

Greg W.
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El cliente no dejó un comentario.

GENE C.
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El cliente no dejó un comentario.

Roxanne C.
Clasificación:

wasn't open when we dropped off truck and im not computer savy, and only have flip phone.So couldn't do computer stuff for drop off.

Greg B.
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El cliente no dejó un comentario.

Timothy W.
Clasificación:

El cliente no dejó un comentario.

John L.
Clasificación:

Find a better way to estimate fuel usage. Got truck with full tank - refilled truck after using and had used 8.17 gallons to go 50 miles. That's 6.3 miles per gallon. This is the greener, more fuel efficient Uhaul?

Darwin K.
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Great Service, very helpful! Highly recommend Ray's Firestone Uhaul

Darwin K.
Clasificación:

excellent!

Carol K.
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Person "helping" at the U-Haul dealership was rude and very unfriendly. Would not recommend. Customer service training very needed.

Daniel N.
Clasificación:

El cliente no dejó un comentario.

JEOL W.
Clasificación:

El cliente no dejó un comentario.

Mark R.
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El cliente no dejó un comentario.

Pat V.
Clasificación:

El cliente no dejó un comentario.

john S.
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El cliente no dejó un comentario.

Megan M.
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He was very helpful and insured that I got the best fit for my needs

steven N.
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El cliente no dejó un comentario.

aaron S.
Clasificación:

El cliente no dejó un comentario.

Charles W.
Clasificación:

There was a sign on the door. It said something like, "out from Nov 10th or there about, won't be back until the week after Thanksgiving. Call a couple of numbers. I am working out of my home as much as I can" So, I called and after a couple of numbers and he answered. Was nice and said to drop it off and he would take care of the notification via computer. This is an OAKY operation -period!! WTFG!! Having a U-Haul here is good thing. The town needs it. What if I wanted to rent one on a days notice.... I would have to drive 28 miles to deal with it. Right across the street, an Ace Har5dware is going in and I bet they would be glad for the business. I'll never and I'll tell my friends and family to not go there ... WHAT a HALF-ASSED operation!!

DAVID R.
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El cliente no dejó un comentario.

RICHARD B.
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El cliente no dejó un comentario.

susan P.
Clasificación:

Friendly and helpful.

MIKE M.
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I just dropped it off, no real interaction but close out of trip was handled correctly

Missy L.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER S.
Clasificación:

Well, I couldn't find anyone at 4 p.m., so I put the key in the drop box and left. I have no idea if this is a good place to rent a U-Haul or not.

Dean G.
Clasificación:

El cliente no dejó un comentario.

WAYNE B.
Clasificación:

El cliente no dejó un comentario.

tony L.
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Staff was helpful and everything went smoothly. Thank you!

STEVEN N.
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El cliente no dejó un comentario.

GEORGE J.
Clasificación:

No Improvement

KATIE M.
Clasificación:

El cliente no dejó un comentario.

LAURA M.
Clasificación:

He tried and helped get a refund for the non working trailer. went out of his way to help us.

ROBYN J.
Clasificación:

Jeff from Ray's Firestone was great. He went above and beyond helping us get our U-Haul that we had reserved 3 weeks prior to needing. There was an issue with U-Haul not having the equipment we needed, but Jeff went elsewhere to pick-up what we needed, so that we could stay on schedule with our moving date. We even got a free upgrade!!! Thanks Jeff- our trip went smoothly.

ROBERT W.
Clasificación:

El cliente no dejó un comentario.

MARY L.
Clasificación:

El cliente no dejó un comentario.

JACKIE C.
Clasificación:

The location for the pickup of the truck got switched to a different location which was not in anyway convenient. Had a group of people to help and no moving truck. I made them aware to never use Uhaul for moving. Very poor customer service!

GLEN S.
Clasificación:

After making the order at a different location, we weren't notified of the change until we had arrived at the previous location. After that all went well.

JACKIE C.
Clasificación:

El cliente no dejó un comentario.

ANTHONY S.
Clasificación:

Totally sucked. Reserved smaller truck three weeks in advance and ended up having to go 15 miles to get one and it was bigger than i wanted.If this is how U-haul operates I will never use again nor recommend.

Joel W.
Clasificación:

El cliente no dejó un comentario.

Dean G.
Clasificación:

great

GENE C.
Clasificación:

El cliente no dejó un comentario.

DEVIN M.
Clasificación:

El cliente no dejó un comentario.

MICHAEL M.
Clasificación:

El cliente no dejó un comentario.

JOYCE C.
Clasificación:

El cliente no dejó un comentario.

LYNN S.
Clasificación:

The owner/operator went above & beyond to assist me in my moving experience & he was able to save me $$ which is definitely needed during a move. I will definitely recommend him to all my family & friends!

bridget G.
Clasificación:

El cliente no dejó un comentario.

KAREN C.
Clasificación:

Customer service was good and we were well-informed about contract options. Highly recommend!

TERESE M.
Clasificación:

No improvements. Ray's Firestone was excellent, when I reserved the truck he was very informative and knowledgeable.

FRED A.
Clasificación:

El cliente no dejó un comentario.

JEFF N.
Clasificación:

Not a thing!!! Thanks much !!!

DUANE C.
Clasificación:

El cliente no dejó un comentario.

DAVID P.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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