Comentarios del cliente para Ray's Firestone

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ray's Firestone

Grado total:

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Glen B. en

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El cliente no dejó un comentario.

Robert P. en

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El cliente no dejó un comentario.

pamella G. en

Grado:

Jeff went above and beyond in helping to make a difficult situation workable. We have rented several uhaul this year from various locations and this location was the best.

Kyle L. en

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El cliente no dejó un comentario.

AL K. en

Grado:

thank you

BENJAMIN R. en

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El cliente no dejó un comentario.

BENJAMIN R. en

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El cliente no dejó un comentario.

JOHN L. en

Grado:

crabby old guy with a bad attitude. he seemed upset that I was there. then made me go around back and was very irritatted

Tim N. en

Grado:

Just dropped off there

Kayla K. en

Grado:

Jeff is absolutely amazing! Extremely patient and went waaaaay out of his way to help us with soooo many things. We rented 2 UHauls from this location just because of the service we received from Jeff

Joseph A. en

Grado:

less paper work

Ken R. en

Grado:

Not having a smart phone or texting capabilities sure slowed down the process!

Kayla K. en

Grado:

Jeff, is so extremely nice and so very helpful. I was so nervous about renting a big truck and driving it across the country. Jeff really helped with the size I might need and was really patient with me when I kept asking about all the different cost options. He was very knowledgeable and definitely knew what he was talking about. It made my husband and I feel very at ease and comfortable with our decision of renting a Uhaul

Chad C. en

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El cliente no dejó un comentario.

Jeri S. en

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El cliente no dejó un comentario.

Jamie M. en

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El cliente no dejó un comentario.

Mark B. en

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El cliente no dejó un comentario.

JAMIE G. en

Grado:

I emailed about a refund and no one has gotten back to me. My trailer was covered in snow and under the snow was 4 inches of ice with wood chips mixed in. I had to spend nearly $20 and 45 minutes to manually wash it out and got soaked doing it. Very displeased!

Charles L. en

Grado:

It's a U-Haul, what do I expect? The tires didn't blow out and the bearings didn't seize, so it was a good day.

Inter county L. en

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El cliente no dejó un comentario.

Steven C. en

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El cliente no dejó un comentario.

Gary C. en

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Trailer was very difficult to manage. VERY heavy and difficult to back.

Julie L. en

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El cliente no dejó un comentario.

Dan J. en

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No instructions on what to fill out at drop off.

Barry N. en

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El cliente no dejó un comentario.

Thomas K. en

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El cliente no dejó un comentario.

MIKE M. en

Grado:

No one was there when I dropped it off but I spoke to them prior and was told to just drop it off and they would take care of it.

Kevin R. en

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El cliente no dejó un comentario.

AL K. en

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El cliente no dejó un comentario.

Norma G. en

Grado:

If the requested uhaul truck size requested is not available, the truck should be upgraded not downgraded

Steve B. en

Grado:

Excellent service, reasonable price, reliable equipment. Very pleased.

Ron S. en

Grado:

He was there, he was open and he had one truck when I was in dire need.

Donald W. en

Grado:

UHaul's 6x12 trailer REALLY needs to come with a jack!!! We struggled getting the trailer tongue on and off of our SUV's ball hitch (three times). We are VERY UNLIKELY to rent a 6x12 trailer again from UHaul for this reason. Other than that, everything worked out well with the rental. --Don Wortham

Jason N. en

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El cliente no dejó un comentario.

en

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El cliente no dejó un comentario.

David K. en

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El cliente no dejó un comentario.

James C. en

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El cliente no dejó un comentario.

James T. en

Grado:

They spotted us while driving by unloading Saturday evening and stopped to assist. Great customer service.

LAURA R. en

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El cliente no dejó un comentario.

MICHAEL T. en

Grado:

Good people

Patricia S. en

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El cliente no dejó un comentario.

Terry W. en

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El cliente no dejó un comentario.

AL K. en

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El cliente no dejó un comentario.

Greg W. en

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El cliente no dejó un comentario.

GENE C. en

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El cliente no dejó un comentario.

Roxanne C. en

Grado:

wasn't open when we dropped off truck and im not computer savy, and only have flip phone.So couldn't do computer stuff for drop off.

Greg B. en

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El cliente no dejó un comentario.

Timothy W. en

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El cliente no dejó un comentario.

John L. en

Grado:

Find a better way to estimate fuel usage. Got truck with full tank - refilled truck after using and had used 8.17 gallons to go 50 miles. That's 6.3 miles per gallon. This is the greener, more fuel efficient Uhaul?

Darwin K. en

Grado:

Great Service, very helpful! Highly recommend Ray's Firestone Uhaul

Darwin K. en

Grado:

excellent!

Carol K. en

Grado:

Person "helping" at the U-Haul dealership was rude and very unfriendly. Would not recommend. Customer service training very needed.

Daniel N. en

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El cliente no dejó un comentario.

JEOL W. en

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El cliente no dejó un comentario.

Mark R. en

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El cliente no dejó un comentario.

Pat V. en

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El cliente no dejó un comentario.

john S. en

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El cliente no dejó un comentario.

Megan M. en

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He was very helpful and insured that I got the best fit for my needs

steven N. en

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El cliente no dejó un comentario.

aaron S. en

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El cliente no dejó un comentario.

Charles W. en

Grado:

There was a sign on the door. It said something like, "out from Nov 10th or there about, won't be back until the week after Thanksgiving. Call a couple of numbers. I am working out of my home as much as I can" So, I called and after a couple of numbers and he answered. Was nice and said to drop it off and he would take care of the notification via computer. This is an OAKY operation -period!! WTFG!! Having a U-Haul here is good thing. The town needs it. What if I wanted to rent one on a days notice.... I would have to drive 28 miles to deal with it. Right across the street, an Ace Har5dware is going in and I bet they would be glad for the business. I'll never and I'll tell my friends and family to not go there ... WHAT a HALF-ASSED operation!!

DAVID R. en

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El cliente no dejó un comentario.

RICHARD B. en

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El cliente no dejó un comentario.

susan P. en

Grado:

Friendly and helpful.

MIKE M. en

Grado:

I just dropped it off, no real interaction but close out of trip was handled correctly

Missy L. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER S. en

Grado:

Well, I couldn't find anyone at 4 p.m., so I put the key in the drop box and left. I have no idea if this is a good place to rent a U-Haul or not.

Dean G. en

Grado:

El cliente no dejó un comentario.

WAYNE B. en

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El cliente no dejó un comentario.

tony L. en

Grado:

Staff was helpful and everything went smoothly. Thank you!

STEVEN N. en

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El cliente no dejó un comentario.

GEORGE J. en

Grado:

No Improvement

KATIE M. en

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El cliente no dejó un comentario.

LAURA M. en

Grado:

He tried and helped get a refund for the non working trailer. went out of his way to help us.

ROBYN J. en

Grado:

Jeff from Ray's Firestone was great. He went above and beyond helping us get our U-Haul that we had reserved 3 weeks prior to needing. There was an issue with U-Haul not having the equipment we needed, but Jeff went elsewhere to pick-up what we needed, so that we could stay on schedule with our moving date. We even got a free upgrade!!! Thanks Jeff- our trip went smoothly.

ROBERT W. en

Grado:

El cliente no dejó un comentario.

MARY L. en

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El cliente no dejó un comentario.

JACKIE C. en

Grado:

The location for the pickup of the truck got switched to a different location which was not in anyway convenient. Had a group of people to help and no moving truck. I made them aware to never use Uhaul for moving. Very poor customer service!

GLEN S. en

Grado:

After making the order at a different location, we weren't notified of the change until we had arrived at the previous location. After that all went well.

JACKIE C. en

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El cliente no dejó un comentario.

ANTHONY S. en

Grado:

Totally sucked. Reserved smaller truck three weeks in advance and ended up having to go 15 miles to get one and it was bigger than i wanted.If this is how U-haul operates I will never use again nor recommend.

Joel W. en

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El cliente no dejó un comentario.

Dean G. en

Grado:

great

GENE C. en

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El cliente no dejó un comentario.

DEVIN M. en

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El cliente no dejó un comentario.

MICHAEL M. en

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El cliente no dejó un comentario.

JOYCE C. en

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El cliente no dejó un comentario.

LYNN S. en

Grado:

The owner/operator went above & beyond to assist me in my moving experience & he was able to save me $$ which is definitely needed during a move. I will definitely recommend him to all my family & friends!

bridget G. en

Grado:

El cliente no dejó un comentario.

KAREN C. en

Grado:

Customer service was good and we were well-informed about contract options. Highly recommend!

TERESE M. en

Grado:

No improvements. Ray's Firestone was excellent, when I reserved the truck he was very informative and knowledgeable.

FRED A. en

Grado:

El cliente no dejó un comentario.

JEFF N. en

Grado:

Not a thing!!! Thanks much !!!

DUANE C. en

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El cliente no dejó un comentario.

DAVID P. en

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El cliente no dejó un comentario.

KEVIN C. en

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El cliente no dejó un comentario.

Fred D. en

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El cliente no dejó un comentario.

GREG H. en

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El cliente no dejó un comentario.

Kobi P. en

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El cliente no dejó un comentario.

CORY S. en

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El cliente no dejó un comentario.