Pulled up and the placed was nearly trashed. A ton of men standing around drinking and smoking. When I got there I was greeted while the man was smoking a blunt. When we went inside for paperwork and keys I had to wait on him to get off the phone, have a couple of conversations with people and he was still smoking from some type of pipe thing the whole time. I have bad asthma so I had to keep stepping outside.Ileana J.
Customer Reviews for RayMark Tire & Auto
(U-Haul Neighborhood Dealer)
Decatur, GA 30032
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - sáb.: 11 a. m. - 5 p. m.
- Dom.: 12 p. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The location was in a horrible area after staying all hole with the reservations for almost an hour this location was last resort my overall experience with U-Haul was unacceptable several calls to customer service for one reservation needs significant improvementLa Tonya H.
El cliente no dejó un comentario.Sharon W.
El cliente no dejó un comentario.Shannon P.
Very unprofessional location. The owner wouldn't come out of the building. People 'hanging out' in the area helped us hook up - incorrectly. I had it fixed at another location. This location shouldn't rent for you.Jonathan W.
Excellent customer serviceZACHARY R.
The attendant who took my reservation never signed the van back in so I was charged nearly 600 dollars in fees. Speaking with customer service about it was fine and it was escalated to upper management who refunded my money but then charged me about 120.00 for 148 Miles when I only used the van for for a local job totaling ten miles and 90 minutes of use time. I will likely not use uhaul ever again because of the run around I've been getting from customer service.Paul L.
Great customer service! Will definitely refer this location to others. Equipment was clean, easy pick up and drop off.Brittney H.
El cliente no dejó un comentario.Adam L.
Answer the phone because I haven't received my refund and unable to talk to anyonekaren L.
El cliente no dejó un comentario.Lee H.
El cliente no dejó un comentario.Christopher E.
El cliente no dejó un comentario.Cole T.
Have the truck ready at time of pick up nott 2 hours lateTina K.
Everything was great. Excellent customer service and transaction was quick.MARCIA B.
First, my reservation was bumped to this location. Second, after arriving to this location they had a problem with application of my reservation. Next after returning the vehicle, the owner could not find his cell phone to check the truck back in. Plus, he commented that his cell phone had died. Also, the ordor of marijuana on the premises. Finally, I was charged $78.00+ dollars for 2 1/2 hrs. and under 10 miles. I will never use Uhaul in the future, especially when you cheat people. I understand that they independently operated, but this is a piss poor ass representation of Uhaul and I hold you all responsible.CYNTHIA B.
Keep Up The Good Work!!Alberta M.
Well after we had been driving from Jacksonville, Fl 5 plus hrs and had to go back 1hr 30 min to the house where the refrigerator was going because there was A huge miscommunication ( no one there to complete the process) caused the pick up of my refrigerator I had been waiting for over 6 months to be delayed. Although I was able to return the next day to the location and complete the pick up of my appliance, I feel a discount should have been offered.CHRISTIE K.
It was a very professional experience.James F.
El cliente no dejó un comentario.Daniella B.
Couldn't of asked for a better experience. Ray did an excellent job. Will rent from here for all my U-Haul needs.Ryan W.
Extraordinario servicio al clienteTiffany T.