Customer Reviews for R&R Tire LLC
(Distribuidor de U-Haul del vecindario)

125 comentarios

2687 N M33   Rose City, MI 48654

(989) 685-8372

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(989) 685-8372

2687 N M33
Rose City, MI 48654

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

GREGG THOMAS A. 
Clasificación:
5.0

Nothing, This location in Rose City is A+ in my book.

Bruce U. 
Clasificación:
5.0

Everything was just fine!

KENNETH PAUL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larryedward V. 
Clasificación:
1.0

The lady at this location renting these uhal was horrible and not customer service at all she should not be in Business

JEREMY JAMES M. 
Clasificación:
1.0

El cliente no dejó un comentario.

COREY VINCENT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY ALAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S. 
Clasificación:
5.0

I really appreciate their ability to take 24/7 drop offs, especially over the weekend. My comments that follow DO NOT relate to this site but to U-haul's process & policies overall. Be very careful when you rent online. I had to orchestrate a fairly complex out-of-town move and reserved a trailer online and hired movers. I saved a confirmation screen and email from Uhaul that said "reserved". The day before the move, I called the pick-up site directly to double check the details, and they informed me that they did not have any trailers. The site was unable to assist further. I had already paid the movers, which is typically required within 24 hours of any move. I also was scheduled to travel 4 1/2 hours to make the move. I called Uhaul's main number and the wait time was over an hour to speak with anyone. I did ultimately make contact but the employee stated it was Uhaul Policy "not to guarantee rental equipment until ~24 hours before the pick-up time." They offered me another trailer pick up location that would have involved 2 extra hours of driving time. Luckily, I was able to find another pick-up location, but needless to say, this was very stressful. Uhaul's policy to NOT confirm the reservation until 24 hours before the pick-up should be made crystal clear to the customer and words like "reserved" should not be used in subsequent communications since this may not be the case.

Suzanne W. 
Clasificación:
5.0

All good

Alan E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JASON ALAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valery R. 
Clasificación:
5.0

Don't gouge on rental charges. I wont use Uhaul again.

JAMES L. 
Clasificación:
5.0

I made a reservation for a trailer days in advance to be picked up in Standish Michigan...When I got there, there was No trailer and it did not even show my reservation on their computer...I made very clear to the person that I spoke to on the phone about needing that trailer for that day and I was assured that it would be there...I need up calling all these other places out of town to find one in Rose city...So I had to backtrack to pick up the trailer with lots of extra miles and stress...There is No Excuse for this... It's obvious that one hand doesn't know what the other is doing, and it's all Covids fault..I say BS...

tim S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julie H. 
Clasificación:
5.0

Nothing I can think of.

KENNETH PAUL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
4.0

Although I ended up renting from here,, my original reservation was confirmed for Hale and online reservation system advised there was a vehicle available on the dates selected. After I reserved, I got a call saying there was no vehicle at Hale. So I reluctantly agreed to open up what cities nearby I would accept and Rose City became the choice. It cost me miles vs. Hale and felt like a little bait and switch going on. Online inventory needs to be accurate and when a site says there is a vehicle there, then they need to honor what they advertised. Will be cross shopping the next time I need a truck as I am no longer confident in U-Haul.

TIMOTHY ESCHENBU T. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW ALLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DREW JAMES M. 
Clasificación:
5.0

Was great.

SHARI LOUISE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDI LYNN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT LAWRENCE M. 
Clasificación:
1.0

We rented the 20ft had it a couple hours only drove it 3 miles total , found out I tested positive for covid and couldn't do the move, said they would refund me and only gave me back 84.00 out of 135.00 ! Wasn't anything I could do about it I couldn't move because I'm under quarantine

KATHY MARIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYCE THOMAS C. 
Clasificación:
3.0

Better interaction with vehicles and dolly's intruder to familiarize customers

KIMBERLY J. 
Clasificación:
3.0

I was not shown how to use the dolly. Had to go on YouTube and figure it out myself. No one went around the truck and documented any damage, scratches or even showed my the truck or dolly. Just gave me the keys and was done

Kimberly J. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRAIG ASA T. 
Clasificación:
5.0

Best experience picking up and dropping off I have ever had and I have done this many times.

scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
4.0

Extremely busy but very professional. I enjoyed visiting this establishment and I would highly recommend it.

Deanna M. 
Clasificación:
1.0

The counter clerk was rude and messed ip our drop-off royally, said we were driving 20000 miles. Her bookkeeping and directions were atrocious,.

SHERRI JO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES RAYMOND R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARYL D. 
Clasificación:
4.0

Dropped off truck on Saturday after business hours lady came out and told me where to park it and said she would take care of the rest very good experience

JAMESHUGH B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

denis P. 
Clasificación:
1.0

Front desk staff was extremely rude and insulting.

Andrew S. 
Clasificación:
1.0

Reserved a tow dolly. None there when I arrived

DANIEL RYAN L. 
Clasificación:
5.0

The trailer I had ended up getting stuck open. Thankfully it was after we unloaded the furniture from it.

SHANNON MARIE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES LINDSAY D. 
Clasificación:
5.0

Only comment, turn in the truck with 3/4 tank of gas and when I picked it up it was only 1/2. should have received a credit for fuel.

DONNA M. 
Clasificación:
5.0

The man behind the counter needs to learn to explain why there by was such a delay checking in. The auto transport was not coming up on computer. Five people came and left while we were waiting waiting. Explained be after I got loud.

kay Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

cari D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNETTEMARY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth B. 
Clasificación:
3.0

Overall I had a horrible experience with Uhaul. The equipment didn't work. Uhaul cancelled my order the day of. No one can figure out why. I had to do a rental the day of my move and Uhaul charged me more than my original reservation. The trailer was broken and wouldn't come off my hitch. No one could tell me how to get it off. The videos Uhaul sent me showed different equipment than what I had from Uhaul. I wasted 2 hours there dropping off. I lost an hour at the pick up place sorting out my reservation issues. When dropping off my sister had to drive 45 min to the drop off location. We ended up using a car jack to lift the trailer off the hitch. Just ridiculous. The only helpful person was the last rep at Uhaul that I spoke to, Corey. She tried to be helpful but Uhaul doesn't give its rep enough training/info to actually help customers. I will avoid renting from Uhaul in the future. I want AT LEAST the extra $100 I paid on 6/13 for the trailer reservation screw up. What a joke of a company. The amount of time I lost and frustration picking up and dropping off I don't want credits I want money back. 630-440-1427 Christy Thomas christyrt@gmail.com

Christy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew E. 
Clasificación:
5.0

Train synders car care in west branch to take care of. The customer alot better two times I have used them it was bad service r&r tire is great

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davidkenneth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

john D. 
Clasificación:
5.0

Awesome service! We booked this location based on prior reviews and totally agree! Extremely reasonably Priced.

Tammy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd S. 
Clasificación:
5.0

I say keep doing just like they are service was awesome thank,s

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ted B. 
Clasificación:
5.0

Not give them the wrong location and make them drive an hour out of there way and ruin the day for them and wast time that they needed. I'm never using U-Haul again!

Paul W. 
Clasificación:
5.0

Lighting over drop off area for pm returns

James D. 
Clasificación:
5.0

Top notch service as usual, Thanks Missy

Jay J. 
Clasificación:
5.0

add a spare tire on the trailer for those who are travelling to areas that are remote and far between uhaul dealers

Edward D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cristina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick F. 
Clasificación:
1.0

When I called to inquire about A specific size of a trailer the salesman lead me to believe he had that exact size at this location. I then reserved the trailer and he told me a “scheduler” would get a hold of me within the hour. Then after the corporate uhaul scheduler called me back - they informed me that there was in fact NOT a trailer the size I requested at the original location. The whole point for me choosing that location was so my driver could pick it up close to there location. I will not be using uhaul again, and instead will work with their competitor.

Matthew D. 
Clasificación:
3.0

nice place with good staff; just a lot further than we liked for picking up truck.

Lindy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M. 
Clasificación:
4.0

This location was the closest for us but didn't always have the size we needed. Ended up at a different location a couple of times.

Lynn F. 
Clasificación:
5.0

The location and service was excellent. My complaint was that I rented it from the Tawas City location which is 40 miles away. Due to this, I had to spend an extra $70 in mileage and gas.

Ronaldmiranda L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dean W. 
Clasificación:
5.0

Very helpful

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chester D. 
Clasificación:
5.0

El cliente no dejó un comentario.

josephine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeni H. 
Clasificación:
5.0

El cliente no dejó un comentario.

hank J. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
4.0

Great and helpful service.

Mary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lloyd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal D. 
Clasificación:
5.0

The 26' foot truck did not drive like a van it drove like a stripped down buck board on tires. No shocks when empty, and like a big boat on choppy seas when loaded. I've driven a semi hauling 80,000 lbs of equipment with a smoother ride. But it was clean, and did the job.

Susan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K. 
No se han enviado comentarios para esta ubicación.

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