Customer Reviews for R&S Hobbies & More
(U-Haul Neighborhood Dealer)

68 reviews

2617 N Range Line Rd   Webb City, MO 64870

(417) 717-1535

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(417) 717-1535

2617 N Range Line Rd
Webb City, MO 64870

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

RAYMOND MALONE 
Rating:
1.0

I was not informed that I did not have to return the U-Hault back to the pickup location resulting in me taking the U-Haul all the way back and adding mileage which ended up costing me over $200 more than I had originally planned. The retailer did not inform me about this.

Andrew Deyoe 
Rating:
5.0

I just put excellent as the drop-off location was closedwhen we got there, so I really don't know!

Margaret A Williams 
Rating:
4.0

Need a bigger sign. Drove right past it. Very friendly though.

herold kennedy 
Rating:
5.0

Owner was extremely helpful & took time to explain & answer my questions.. The app on the other hand qas extremely drawn out/somewhat complicated but ok otherwise

Layce Collier 
Rating:
2.0

Had a very hard time doing the mobile check in process. Our truck didn’t contain the additional items we had requested.

Vince Macy 
Rating:
5.0

Customer did not leave a comment.

Katelyn Moore 
Rating:
3.0

Dropped off was easy using the app. I was dropping off a day early so I had to wait for them to find the information. I had already completed the online form.

Lori Morgan 
Rating:
1.0

Hard to find. I put more gas in the truck than required and was still charged a fueling fee.

Arlis Henegar 
Rating:
5.0

Customer did not leave a comment.

Loretta Bishop 
Rating:
5.0

Customer did not leave a comment.

Barbara Proctor 
Rating:
5.0

Customer did not leave a comment.

sarah hartman 
Rating:
5.0

Customer did not leave a comment.

Todd Hafner 
Rating:
5.0

The worker who handled my pickup and return was just as pleasant as could be.

Donna Brown 
Rating:
3.0

The woman who checked us in was rude. She said she didn’t have our reservation, even though the truck was sitting right outside and we had a confirmation. It took her an hour to finally rent it to us.

TIMOTHY LANGSTON 
Rating:
5.0

Truck needs to be full of fuel at pick up.

Adam McRae 
Rating:
5.0

Fantastic customer service at both pick-up & drop-off locations.

Leslie Coons 
Rating:
5.0

Customer did not leave a comment.

STEVEN COTTLE 
Rating:
5.0

Very friendly and eager to help. Great service!

Stephen Landry 
Rating:
4.0

Have the drop off in front of the building and have a camera out front

fred bergs 
Rating:
3.0

Too many trucks and not enough parking.

Cyndle Baird 
Rating:
5.0

I need a good discount for a trailer

AUSTIN HARRISON 
Rating:
5.0

They were very helpful and courtesy

Carrol Page 
Rating:
5.0

Customer did not leave a comment.

ROBBYN COFFMAN 
Rating:
1.0

Was told it was okay to drop off after hours but then charged 20 dollars for after hours service... parking signs were not clear.

Charles Wallis 
Rating:
5.0

Customer did not leave a comment.

oscar reyes 
Rating:
2.0

Customer did not leave a comment.

larry chapin 
Rating:
5.0

Customer did not leave a comment.

ERICK HOLZRICHTER 
Rating:
5.0

Customer did not leave a comment.

Mathew Jacob 
Rating:
5.0

No improvements needed

Alan MacIver 
Rating:
5.0

Customer did not leave a comment.

Robert Thomae 
Rating:
5.0

Customer did not leave a comment.

Terrance Pierce 
Rating:
5.0

Customer did not leave a comment.

michael Babella 
Rating:
3.0

Customer did not leave a comment.

RYAN WALKER 
Rating:
1.0

I DID NOT RENT A UHAUL. THIS EMAIL IS BEING USED BY SOMEONE ELSE AND I DONT KNOW WHY. PLEASE REMOVE THIS EMAIL FROM YOUR SYSTEM.

Mike Gorman 
Rating:
5.0

Customer did not leave a comment.

Brandi King 
Rating:
5.0

Customer did not leave a comment.

Gary J Brown 
Rating:
5.0

Customer did not leave a comment.

ERICK HOLZRICHTER 
Rating:
4.0

Customer did not leave a comment.

James Dunn 
Rating:
3.0

Customer did not leave a comment.

ashlee friend 
Rating:
5.0

Customer did not leave a comment.

kris masbruch 
Rating:
5.0

It’s a little tight in their shared parking lot but the people are great. Much better than some of the other local branded locations.

Bobby Noland 
Rating:
3.0

We did not receive the dolly that was requested.

Erykah McClendon 
Rating:
5.0

Always great service.

ALLEN FORT 
Rating:
4.0

Customer did not leave a comment.

Paul Herpich 
Rating:
5.0

Customer did not leave a comment.

Joseph Batts 
Rating:
4.0

Customer did not leave a comment.

KENNETH SANDERS 
Rating:
5.0

Ensure they are swept out.

TRAVIS RITTER 
Rating:
5.0

Customer did not leave a comment.

TINA SHANKS 
Rating:
5.0

Good people

Jim Rakes 
Rating:
5.0

Customer did not leave a comment.

Robert Halbach 
Rating:
3.0

Difficult to figure out where to go and where to park trucks

OTTO VIETS 
Rating:
5.0

Customer did not leave a comment.

CATHY COLEMAN 
Rating:
5.0

Nice lady there, was real kind n patient. No hasel!!!

KEVIN WILSON 
Rating:
3.0

Why was I charged for an extra day??? And extra mileage? I dropped it off with a 1/4 tank more fuel than I picked it up with, which is like $40 in fuel. Rip off

Jennifer Ervin 
Rating:
5.0

Customer did not leave a comment.

William Messer 
Rating:
5.0

Customer did not leave a comment.

DAVID JENKINS 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WHELAN 
Rating:
5.0

Customer did not leave a comment.

SEAN CHAFFEE 
Rating:
5.0

Mr. Holden was very knowledgeable and had excellent customer service!!! The truck was clean and ready when we arrived. I will definitely use this location again and will be recommending this business!!!

DARRIN DRAKE 
Rating:
5.0

Customer did not leave a comment.

Bryan ODougherty 
Rating:
5.0

Customer did not leave a comment.

SCOTT HOOVER 
Rating:
4.0

Customer did not leave a comment.

LEE TEED 
Rating:
5.0

Customer did not leave a comment.

WILLIAM KOCH 
Rating:
5.0

Nothing he was very friendly and knowledgeable and I would recommend this as a excellent uhaul place.

ALECIA ELLER 
Rating:
1.0

I had the truck reserved for 7 AM but the keys were not in the lock box. I waited for 50 min out in the cold before I could get my rental. It was a frustrating experience.

Josh Huckabay 
Rating:
5.0

Uhaul online billing is my problem, I have a pending charge on my credit card after I paid in full at the rental location. Not happy about that at all.

LONNY THACH 
Rating:
1.0

Weren’t told we needed to do a walk around inspection or take video or photos of the truck we rented. But when we returned the truck at the end of the day, the drop off location inspected it and found a small ding in the sidewall of one of the tires and charged me almost $200 for tire damage. Told us if we wanted to dispute it we should have photos.

DAVID ROSS 
No reviews have been submitted for this location.

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