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Blake B
Customer Reviews for R&H Mobile Housing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The sales associate was very clear, concise, and helpful.
jay sThanks.
Jansen DNothing.
Billy RThe truck drove a little ruff and there was no dolly to help us move our things .
Tamara BJasmine at the rental desk was very helpful and went above and beyond too help me get on my way on a Friday at 4:30
patrick yWas night and returned equipment with website so couldn't see much. But parking lot was spacious with plenty of room to park truck. That's rare with U-Haul locations and very appreciated. But the U-Haul app is garbage and buggy. Had to use the website instead.
LARRY SEverything from start to finish was excellent. Staff is super friendly and great to work with. Will definitely be back. Thank you.
Richard OThat's the way people are supposed to run a business!! Met us outside, checked out the trailer with us, showed us where to park it and uncoupled the trailer They actually DID their job and didn't have you holding a phone for instructions like Compass Ventures did.
Karen FKeep doing what you're doing very professional and friendly Thank you
Adolfo MVery fast, to get a truck 👍🏽
Nicolas RGood job!
matthew fThe small trailer pull very nice they follow straight with and without weight! All lights are bright enough for safely precautions!
OMAR BAlways good service there.
Alan WFix rear reverse light that is out.
Karen YExcellent service
Carlos AGood service
Alan WEverything worked like a well oiled machine
anita cNothing the unit I rented was very good.
bobby sWash the outside of the vehicle. Windows were big-ridden. The inside of the truck was clean. The pickup and return process went very smooth.
Randall FExcellent drop off location
alton bStill have not received my refund
Tashala JEverything was ready on time and worked flawlessly. Excellent staff - well behaved! I would certainly work with them again. Thank you for a great experience.
Kenneth JThe experience was horrible. I’ve rented from U-Haul many, many times and this one particular truck was just a mess. Firstly the fuel was not on the half way mark like the paperwork said (I’ll get back to this momentarily). I Ended up with a flat tire in the middle of loading, took the repair people over 60 minutes to arrive because they said U-Haul called them out then canceled then called them again. While I was paying for hourly moving help. Secondly at the end of my move I went to refuel only to discover that the fuel tank has a hole in it. Gasoline started pouring out all over the concrete at the gas station. I only refueled up to $10 stopped the pump and the fuel gage has not moved. It was a total disaster. When I called to report it, it didn’t seem like a big deal to them. I just know I better not get hit with a big ass fuel charge from U-Haul.
Shannon DEverything was great!! The rental was quick and easy.
daniel rI still have not gotten a receipt with the total charges listed out. Even when I go to the links for my order I can see what the order was but the link for estimated taxes is still there without showing what my total charge was. I can scroll down and see the total charge but I need a printable charge sheet for reimbursement for the transfer. The uhaul website is difficult to use, I have been unable to get my password changed because the one time code to change it never comes through. I know it works other times because I receive one time codes to see my order. This should be addressed promptly.
Rosalyn CUnfortunately the location didn't have a dolly that I needed for my move and unfortunately there were no other dollies in the area that we could find
Braxten B👍🏻
nadea aThe young lady was very nice. She came out in the rain to help us even tho I told her we knew how to hook it up. Excellent employee.
Verline HThank you Jasmine for a wonderful rental experience. Friendly and helpful service. Five Stars
Christopher LPersonnel unwilling to detach trailer or park truck.
Kerrington BVery friendly, courtesy and Jasmine is a Ray of Sunshine! Maybe try to have afew 4' by 6' trailers
Elton HJody and Jasmine were very helpful, kind, and friendly. We will cetainly use them in the future.
Janet TEven tho they changed the drop-off location on me without me knowing until I got to the 1st location. This place was easy in/out. Not cluttered. A+++
Justin PAttendant was busy during return, therefore information was logged properly.
Darryl SThe blinkers were wired incorrectly. If I used the right blinker my truck blinker come on for the right side but the trailer blinker come on the left side. Same for other blinkers
Tom RWhen we picked up the uhaul I told the clerk I needed an extra day. She said the location where we were dropping it was closed so we could take it any time that day and not be charged. Actually, they were open until 5 pm, and called looking for the uhaul. We took it in that evening and ended up with a $90 charge (we were expecting $40) and I had to call to have the whole thing explained to me as to why we were getting this big charge. I wish the clerk at this location had informed me of this.
brandon W