Customer Reviews for R&D Moving and Storage Supplies
(U-Haul Neighborhood Dealer)

510 reviews

1672 Snyders Rd E   Petersburg, ON N0B2H0

(519) 634-9241

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: 12 pm–3 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(519) 634-9241

1672 Snyders Rd E
Petersburg, ON N0B2H0

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: 12 pm–3 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jason cole 
Rating:
5.0

No improvement necessary, it couldn’t have been easier

Ralph Maar 
Rating:
5.0

Customer did not leave a comment.

Kenton Frey 
Rating:
5.0

Nothing much - Raul and Dawn were amazing ..

Geo Joseph 
Rating:
5.0

Staff were amazing, great customer service! Rental had no washer fluid, oil change warning light was on from the first time it started up, there was oily fluid on the van floor (about 3' long by 1' wide), and van definitely needs a brake service and an alignment (pulling hard to the left)

Marnie McFarlane 
Rating:
5.0

The owners were absolutely amazing. Very nice and helpful. He even hooked the trailer up for me

Dan Hunt 
Rating:
5.0

Very understanding, I scheduled a pickup for the wrong day and the rep. was very helpful. Rescheduling my appointment and getting me on the road asap. Great experience, highly recommended.

Rob Peltier 
Rating:
5.0

Very friendly service!!

Randy Brown 
Rating:
5.0

Customer did not leave a comment.

Todd Roth 
Rating:
4.0

Customer did not leave a comment.

Phil Cousins 
Rating:
5.0

I loved the service here! I apologize as I do not remember the names of the 2 staff members who assisted me, only the times they were working, but I hope that is enough to let them know they were great! My appointment was Friday February 2nd at 930am, I showed up a little early and the gentleman working at the time was very friendly, fast and helpful and got me going early! I brought the truck back much earlier than expected, around 1130am/12pm, and the lady there was also just wonderful for returning the truck! I definitely want to come back here next time I need a UHaul!

Alexander Vorstenbosch 
Rating:
5.0

Customer did not leave a comment.

jordan bonneville 
Rating:
5.0

Customer did not leave a comment.

Susan Peper 
Rating:
5.0

Customer did not leave a comment.

Isik Kayhan 
Rating:
5.0

Customer did not leave a comment.

TOM TITTLE 
Rating:
5.0

The only problem I had was when I first booked the trailer, I was surprised to be directed to their location (as it was not where I thought it would be). I called, and they were very friendly, pointing out that the webpage would have sent me there because it was the closest location that had the trailer I wanted. Long explanation: it might be helpful if the webpage told people that.

Jake Bates 
Rating:
5.0

Customer did not leave a comment.

Mark Gillespie 
Rating:
5.0

Customer did not leave a comment.

Hsiang Kuo Su 
Rating:
5.0

Customer did not leave a comment.

Kan Lam 
Rating:
5.0

Customer did not leave a comment.

vishen naidoo 
Rating:
5.0

Customer care was excellent. Lock for overhead door did not work but otherwise equipment was good.

Steve Elliott 
Rating:
5.0

The person serving us was very friendly. The location was super convenient and drop off was very easy. Don't plan on moving soon, but would definitely recommend this location to anyone who is!

Holly Burrell 
Rating:
5.0

Customer did not leave a comment.

George Juhn 
Rating:
5.0

Customer did not leave a comment.

Tom Walsh 
Rating:
5.0

Uhaul’s app was confusing for the return process. It would have been helpful to understand the return instructions and process in advance. I returned the trailer on Saturday and had to go back Sunday to take pictures.

Andrew Salmons 
Rating:
5.0

Customer did not leave a comment.

connie wagler 
Rating:
5.0

R&D is top shelf. Highly recommended!

Keith Gerber 
Rating:
5.0

My experience this time with Raul and Dawn at the Petersburg u-haul location was excellent like all of the prior times l have rented equipment from them. A pleasure dealing with professional and genuine people. No improvements necessarily. I wouldn't think of renting any where else. Jim k.

Jim Kolb 
Rating:
5.0

Customer did not leave a comment.

Ron Percival 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN MAHON 
Rating:
4.0

Customer did not leave a comment.

Garry Tyler 
Rating:
5.0

Customer did not leave a comment.

Jishnu Sivanpillai 
Rating:
4.0

BEST UHAUL PLACE IV RENTED FROM BAR NONE

Tony Jalovec 
Rating:
3.0

Make trailers available locally where rental trucks are available. Trailer door would not open properly and was rented to us without a discount or provide one that worked properly. No jack provided for front of trailer to remove from vehicle when loaded. Needed two people to disconnect the trailer.

Ernie Jordan 
Rating:
5.0

Amazing people.

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

Larry Webster 
Rating:
5.0

We appreciated the friendly and helpful customer service!

Judy Zehr 
Rating:
5.0

Dawn & rahul they r very friendly & great customer service

Gurjeet Mavi 
Rating:
5.0

Customer did not leave a comment.

Wilfred Meston 
Rating:
4.0

Everything was good from checking in and out.

Bill Mula 
Rating:
4.0

Make sure, if carts are not available to inform customers before the day of pick up.

Trevor Taylor 
Rating:
5.0

Customer did not leave a comment.

Brad Paetz 
Rating:
5.0

This location was close to our home and the service was efficient, helpful and friendly

John Campbell 
Rating:
4.0

best uhaul location bar none many are way below standard this one is always clean & good equipment

Tony Jalovec 
Rating:
5.0

I have nothing negative about my experience. Well done!! Will go there again Thanks

Steve Martin 
Rating:
3.0

Customer did not leave a comment.

Jules Gaudreault 
Rating:
5.0

very organize, great customer service

Peter Gilbert 
Rating:
5.0

Customer did not leave a comment.

Angie Koch 
Rating:
5.0

Great location to rent from and extremely good customer service.

Doug schust 
Rating:
5.0

Good morning dawn u always help me to rent van or truck nice & clean very frindly service people who run this location are too rare, organized and with good equipment.I will always rent my uhaul from here even last mintues Awesome people and service!! She always help me

Gurjeet Mavi 
Rating:
5.0

Customer service doesn’t get any better than what i experience here.

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

Hannah Watson 
Rating:
5.0

Customer did not leave a comment.

R D Moving and Storage 
Rating:
4.0

Customer did not leave a comment.

Saeed Maleksaeedi 
Rating:
5.0

Thanks so much i really like the service raul

Gurjeet Mavi 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

Great experience!

Natasha King 
Rating:
5.0

Customer did not leave a comment.

Tanya Holbrook 
Rating:
5.0

Customer did not leave a comment.

Ronny meuleman 
Rating:
5.0

Raul and Dawn at this location were excellent to deal with. Very customer driven. We had no issues with our experience.

diego vitello 
Rating:
4.0

Customer did not leave a comment.

Steve Grummett 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

Great price. Great service.

Joseph Dwyer 
Rating:
5.0

Customer did not leave a comment.

Tanya Holbrook 
Rating:
5.0

Staffing was extremely helpful in helping us out today knowledgeable friendly and would recommend this location.

Bill Mula 
Rating:
5.0

Customer did not leave a comment.

ROBERT VILLENEUVE 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

RAY LOWE 
Rating:
5.0

Excellent service

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

NICHOLE BEHRENDT 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

They are excellent

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

GLENN HARRISON 
Rating:
5.0

Customer did not leave a comment.

Michelle Bijsterveld 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

THOMAS WILLIAMS 
Rating:
5.0

Nice people to deal with. My transaction was fast, simple, and went very smooth.

Greg Meyer 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
4.0

Friendly staff, easy rental.

Jason Ewing 
Rating:
5.0

Customer did not leave a comment.

jerzy zaborski 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

Absolutely amazing experience. Hands down the best U-HAUL rental experience I’ve ever had, can’t say it enough. Fantastic staff, clean and organized building and I was amazed at how procedurally driven the individual I dealt with was. It was a humbling experience compared to others I’ve had in the past! Thank you!

John Mcgowan 
Rating:
5.0

Easy experience.

Randy Weiser 
Rating:
5.0

Y

Gerald Wright 
Rating:
5.0

Customer did not leave a comment.

Trevor Payne 
Rating:
5.0

Customer did not leave a comment.

Daniel Sloman 
Rating:
5.0

Customer did not leave a comment.

Tara Cowan 
Rating:
5.0

Customer did not leave a comment.

Diana Petcoff 
Rating:
5.0

Ethan Kennedy, U-Haul Storage Center Manager, went above and beyond his duties to help my family with what was a very frustrating situation when attempting to return the equipment at another location that was improperly equipped to help us. Ethan was patient, courteous, competent, effective, and understanding. I hope he is recognized in the company for the tremendous asset that he is.

Nicolas Rouleau 
Rating:
5.0

No improvement comments. This is a small well run location and I will do all further rentals from here as opposed to other locations in Kitchener which are in much more difficult locations to access.

Paul Jones 
Rating:
5.0

Customer did not leave a comment.

Ashok Amavarapu 
Rating:
5.0

Nothing

Leroy Paterson 
Rating:
5.0

Customer did not leave a comment.

Angie Koch 
Rating:
5.0

Customer did not leave a comment.

Michael Ash 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
Rating:
5.0

By far the best experience I have ever had with u haul to date (4th time renting). Fast, friendly, professional customer service. Will look to this location first for any and all u haul needs.

Scott Albrecht 
Rating:
5.0

Customer did not leave a comment.

Gerald Wright 
No reviews have been submitted for this location.

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