Great experience.David B.
Customer Reviews for Ranch 380 RV Park
(Distribuidor de U-Haul del vecindario)
Ponder, TX 76259
Services at this Location:
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DOUGLAS B.
great customer serviceAlfred F.
Very friendly place.STEPHEN J B.
Good stuff!Dustin B.
El cliente no dejó un comentario.Stefanie V.
Would be helpful if equipment checkout was smoother & quicker, there were issues with the computerRICK N.
Very friendly and helpful staff.Cris A.
The after hours checkin process is a nightmare. There is very little cell service at this location so it was impossible to do this through my phone. I tried for 45 minutes.Phillip C.
The staff at this location were very friendly and helpful. The uhaul system was not working and they had to have the general manager do the reservation. (This was no fault of their own, as I wasn't able to reserve the truck online either. There is a problem with the website.) The truck and trailer was clean, ready, and waiting for us. I would definitely recommend them.POLLY S.
Make sure posted hours are listed on national site. We nearly missed a drop off time.Stephany H.
El cliente no dejó un comentario.Adrienne C.
El cliente no dejó un comentario.Leah M.
All said and done.. they charged me close to $50 an hr to move a sectional with a small enclosed truck! Really? 3 hrs... never again! Started out about $60 estimate..VINCENT B.
El cliente no dejó un comentario.Jason N.
El cliente no dejó un comentario.joshua J.
Very dissapointed in this location. We were the only customers there and we waited for over one hour by the time we drove off the lot. We were very patient and we had no explanation other than the "system" had problems. The employee was nice but offered no apology and did not put the trailer on correctly. We didn't have far to drive and my Dad fixed it when we got back but it could have been very dangerous and came off. I called customer service to let a manager know what happened and a regional manager was suppose to call me back to speak about the issue and never did. This is extremely unprofessional and not acceptable. I see no point in having a "reservation" if you have to wait that long (especially when you are the only ones there) also that is very poor business to allow your customer (who is obviously moving) to sit there and wait so long, losing valuable time. I will not recommend this location to any neighbors, friends or family. Do yourself a favor rent somewhere else.suzanne E.
El cliente no dejó un comentario.Timothy P.
El cliente no dejó un comentario.Robert C.
This owners were very helpful and working with me.Stan S.
Despite confirming twice on Thursday, this location did not allocate a truck for me to pick up on Saturday. This meant I had to drive several miles out of my way for a truck, then be charged extra for the mileage that cost me.BENJAMIN L.