El cliente no dejó un comentario.Loretta B.
Customer Reviews for Ramseys Service Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
My comment really has to do with the lock box. The app did not show the lockbox number. This was not in anyway the fault of the location. I believe it was the fact that the location shifted a couple of times by the dispatcher with U-Haul. The happy ending is that the customer service person the morning of was extremely helpful in getting me to open up the lockbox.Keith C.
Great and friendly people, excellent customer service.Daniel S.
Prior to picking up our truck, I received a call from someone at the location. She said that they were closing early, and that we just needed to download the app and use our information in order to get the code to get the key out. Wonderful. Fast forward to over an hour at the location, and it turns out that even though we confirmed our truck virtually and over the phone, it was not confirmed for 24 hour pick up. Our confirmation number had all of this solidified, yet it would not work. So we spend over an hour at the location, calling customer service. Eventually it worked, but in the middle of moving, this was extremely stressful.Gabby L.
El cliente no dejó un comentario.Edward M.
El cliente no dejó un comentario.Mary H.
El cliente no dejó un comentario.Dennis J.
The location is disorganized poor communication with staff, management customers. The owner is nuts, to many rules on drop off and they charged me a extra day for no reason which is being disputed. If I want place to be yelled at, overcharged, and lied to and deal with people who don't use computers Ramsey's is the place.Alfonso Z.
Inaccurate information on the receipt. They tried to charge $50 ($20 for 4.5 gallons gas+ $30 service fee) even though I brought the vehicle back how I picked up gas wise .( I have evidence photos show time and mileages on the display if Uhaul company requires any of them) I went back store when I realized extra charges. I was blamed and scolded that I didn't put gas in it which for 18 miles I put 1 and 1/2 gallon gas before return the vehicle. I took the vehicle to gas station again and got more gas in it. Now I left the vehicle with more gas. ( in that moment gas station credit card kiosks didn't work they accepted only cash. Citgo gas station 709 Burmont Rd, Drexel Hill, PA 19026 (484) 461-8449), Uhaul Company call them and ask whether true or not) They said they will refund $50 back but they didn't yet I don't trust them at allEfe A.
friendly, helpful, efficientJames S.
Very friendly location staff. I like the fact they are local long-time business owners.Albert K.
El cliente no dejó un comentario.Marilyn W.
Everything went well from start to finish I would definitely recommend this location Ramsey's Service Center for all your Uhaul needs thanksWayne T.
El cliente no dejó un comentario.Jeffrey K.
Best experience with uhaul i have had.John L.
El cliente no dejó un comentario.Beatrix B.
Jean at the front counter was awesome and Bob is very nice and professional. Thanks guys!Denise P.
El cliente no dejó un comentario.Domenic P.
Gene was Great!kelvin S.
El cliente no dejó un comentario.Gregory M.
Great place to rent from. Courteous and fast service.Josue D.
El cliente no dejó un comentario.Mohamed B.
although having a busy day, everyone from the desk staff handling the paperwork, the owner taking time to confirm the correct tow vehicle-trailer, and the young mechanic who double-checked that all connections, mechanical and electric were working safely.George Z.
El cliente no dejó un comentario.Tammy E.
El cliente no dejó un comentario.Ross K.
Simple process Great peopleIan H.
El cliente no dejó un comentario.Dane T.
El cliente no dejó un comentario.Len D.
El cliente no dejó un comentario.Kim J.
Awesome service already. No need for any improvementROY W.
El cliente no dejó un comentario.Megan H.
Change wiper bladesHerb H.
The customer service at Ramsey's is always great. Fast. Friendly.Bruce W.
Not as convenient and clearValez J.
The lady who met us when we dropped off the truck met us outside. She was very professional. Easy drop off process.Joshua B.
El cliente no dejó un comentario.bill M.
Excellent customers service.Patricia B.
the customer service was good but the car wasn't clean at all.Hildret B.
El cliente no dejó un comentario.jana G.
El cliente no dejó un comentario.Jordan L.
Nothing. At Ramsey's Bob was extremely knowledgeable and helpful in every way.Jeanmarie B.
No improvements needed everyone was more helpful than any other U-Haul experience ! Bob and his staff are my go to people for all my rental needs !Chris L.
El cliente no dejó un comentario.Jean K.
Customer service was great.Katherine H.
El cliente no dejó un comentario.Jerry H.
El cliente no dejó un comentario.AARON W.
Everything was more than I expectedJames M.
El cliente no dejó un comentario.Thomas K.
El cliente no dejó un comentario.Cierra H.
Customer service at this location was excellent. Truck was ready when needed and everything was clearly explained by the owner. Fantastic experience and will definitely do business here again if I need a UHaul.Stephen A.
Cost too much per mileDion J.
El cliente no dejó un comentario.Richard T.
El cliente no dejó un comentario.Abdi S.
El cliente no dejó un comentario.DI Y.
Make the reservation online andvpick it up from the professional dealer. The personal service fixed technological issues with no contact docunent submission issues.Brett T.
El cliente no dejó un comentario.Chris W.
El cliente no dejó un comentario.Matthew D.
El cliente no dejó un comentario.Patrick E.
We wound up having to use the truck additional time and they were very accommodating and understanding. Bob is a great guy who explained everything I needed to know and was a genuinely happy person to deal with!Heather B.
You guys are awesomeAlex C.
Great customer service and communication. I will definitely be back. Gracias.James G.
I was extremely dissatisfied with Uhaul corporate, I reserved a 20ft truck in Philadelphia and was forced to take a 15ft truck from Drexel Hill. Everything did not fit into the smaller truck and Uhaul really ruined my whole moving experience.Andrew B.
Vehicle was ready as scheduled. Friendly, courteous staff. A pleasant experience.Ralph P.
Great convenient service.David K.
El cliente no dejó un comentario.Bruce W.
El cliente no dejó un comentario.CYPRIAN F.
El cliente no dejó un comentario.Joe M.
El cliente no dejó un comentario.Jeffrey M.
El cliente no dejó un comentario.Devon D.
El cliente no dejó un comentario.Louis U.
I've repeatedly done business with the West Chester pk. havertown location, and been really pleased each time,Sharon S.
Really a great experience overall. Equipment was perfect pick up was really well done with great customer service coming from the Ramsey's service Station in Drexel Hill I can't say enough about how impressed I was from their customer serviceJohn C.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Sharon C.
Great customer service, Bob is the man!Christopher O.
Facility was not open when advertised. Facility failed to provide the furniture pads contracted and paid for in my contract. Had the facility been open as advertised, this issue could have been resolved at the time of issue of the vehicle.Carl B.
El cliente no dejó un comentario.Diane F.
El cliente no dejó un comentario.manuel G.
ALWAYS GREAT SERVICE AT RAMSEY'S AUTO CARE AND U-HAUL RENTALS. I DON'T GO ANYWHERE ELSE!ANTHONY J.
El cliente no dejó un comentario.Lisa G.
Pick up and drop went very smooth. Staff was very pleasant and helpful.MICHELE N.
El cliente no dejó un comentario.chris C.
Cab wasn't clean, it was sticky and disgusting. The lady running the desk was unprofessional and rude. I also requested a 10 foot box truck and the gave me the bigger size up and charged me for the bigger vehicle (asked if they could give me the original rate I signed up for but said they couldn't do anything about it) so I had to pay extra. I didn't know how many miles I would be driving so I estimated, before I left I asked the lady if I would get billed when I dropped it off and she said yes. She lied to me, I was billed when I left the lot with the truck (should have just kept it all weekend at that point but only used it for 8 hours at the most whatever) . To top it off they gave me a vehicle with half a tank and said make sure you return it with half... well how am I supposed to measure that? I ended up filling the tank and it cost me $62! Thanks Uhaul! I paid almost $300 total for one day of usage, complete waste. This is why I have always used Penske/Budget. I tried to give Uhaul benefit of the doubt for once but I was burned. Uhaul will never receive a dime from me in the future. This is why Penske will always be superior. They clean the cab and take care of their customers. I will never use Uhaul again.zachary K.
The location owner did not setup the truck for 24/7 share - a 2 minute pickup process turned into 50 minutes on the phone with multiple service reps so I could use the truck on moving day.Colin S.
The rental pick up location was great. There are some issues with the integration between the U-Haul app and the onsite computer system.Michael G.
El cliente no dejó un comentario.Dave K.
El cliente no dejó un comentario.John B.
They were great!! Very kind and helpful! Much easier to pick up from compared to the huge uhaul center.Christeena M.
Outstanding Service! Very Happy. I would rent again no questions about it!.Joseph N.
Very friendly staff!William T.
El cliente no dejó un comentario.Bob M.
Ramsey Service Center made it a great and very easy with no hassle experience. Very friendly and accommodating. Loved it.IGOR G.
Thanks Bob for everything! Even when I was running a little behind schedule Bob was willing to help me when I called to let him know.Veronica N.
Each time I used their service at that location. Customer service is excellent.mayra B.
Ramsey's Auto was the nicest, most professional U-Haul provider I have ever worked with. The only thing I would encourage U-Haul to improve the after-hours check in. I ended up calling in because I didn't have an account setup to do the check-in. Then hours later I got a different email explaining how to check-in without an account.Neal M.
El cliente no dejó un comentario.Joe G.
Great Customer Service by all staff.mayra B.
El cliente no dejó un comentario.Heather F.
El cliente no dejó un comentario.Carl S.
Extremely friendly and super easy to pick up and returnAmber C.