Comentarios de los clientes para Ramseys Service Center

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Ramseys Service Center

Clasificación general:

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Thomas K.
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El cliente no dejó un comentario.

Cierra H.
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El cliente no dejó un comentario.

Stephen A.
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Customer service at this location was excellent. Truck was ready when needed and everything was clearly explained by the owner. Fantastic experience and will definitely do business here again if I need a UHaul.

Dion J.
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Cost too much per mile

Richard T.
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El cliente no dejó un comentario.

Abdi S.
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El cliente no dejó un comentario.

DI Y.
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El cliente no dejó un comentario.

Brett T.
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Make the reservation online andvpick it up from the professional dealer. The personal service fixed technological issues with no contact docunent submission issues.

Chris W.
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El cliente no dejó un comentario.

Matthew D.
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El cliente no dejó un comentario.

Patrick E.
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El cliente no dejó un comentario.

Heather B.
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We wound up having to use the truck additional time and they were very accommodating and understanding. Bob is a great guy who explained everything I needed to know and was a genuinely happy person to deal with!

Alex C.
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You guys are awesome

James G.
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Great customer service and communication. I will definitely be back. Thank you.

Andrew B.
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I was extremely dissatisfied with Uhaul corporate, I reserved a 20ft truck in Philadelphia and was forced to take a 15ft truck from Drexel Hill. Everything did not fit into the smaller truck and Uhaul really ruined my whole moving experience.

Ralph P.
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Vehicle was ready as scheduled. Friendly, courteous staff. A pleasant experience.

David K.
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Great convenient service.

Bruce W.
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El cliente no dejó un comentario.

CYPRIAN F.
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El cliente no dejó un comentario.

Joe M.
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El cliente no dejó un comentario.

Jeffrey M.
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El cliente no dejó un comentario.

Devon D.
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El cliente no dejó un comentario.

Louis U.
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El cliente no dejó un comentario.

Sharon S.
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I've repeatedly done business with the West Chester pk. havertown location, and been really pleased each time,

John C.
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Really a great experience overall. Equipment was perfect pick up was really well done with great customer service coming from the Ramsey's service Station in Drexel Hill I can't say enough about how impressed I was from their customer service

Robert L.
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El cliente no dejó un comentario.

Sharon C.
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El cliente no dejó un comentario.

Christopher O.
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Great customer service, Bob is the man!

Carl B.
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Facility was not open when advertised. Facility failed to provide the furniture pads contracted and paid for in my contract. Had the facility been open as advertised, this issue could have been resolved at the time of issue of the vehicle.

Diane F.
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El cliente no dejó un comentario.

manuel G.
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El cliente no dejó un comentario.

ANTHONY J.
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ALWAYS GREAT SERVICE AT RAMSEY'S AUTO CARE AND U-HAUL RENTALS. I DON'T GO ANYWHERE ELSE!

Lisa G.
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El cliente no dejó un comentario.

MICHELE N.
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Pick up and drop went very smooth. Staff was very pleasant and helpful.

chris C.
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El cliente no dejó un comentario.

zachary K.
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Cab wasn't clean, it was sticky and disgusting. The lady running the desk was unprofessional and rude. I also requested a 10 foot box truck and the gave me the bigger size up and charged me for the bigger vehicle (asked if they could give me the original rate I signed up for but said they couldn't do anything about it) so I had to pay extra. I didn't know how many miles I would be driving so I estimated, before I left I asked the lady if I would get billed when I dropped it off and she said yes. She lied to me, I was billed when I left the lot with the truck (should have just kept it all weekend at that point but only used it for 8 hours at the most whatever) . To top it off they gave me a vehicle with half a tank and said make sure you return it with half... well how am I supposed to measure that? I ended up filling the tank and it cost me $62! Thanks Uhaul! I paid almost $300 total for one day of usage, complete waste. This is why I have always used Penske/Budget. I tried to give Uhaul benefit of the doubt for once but I was burned. Uhaul will never receive a dime from me in the future. This is why Penske will always be superior. They clean the cab and take care of their customers. I will never use Uhaul again.

Colin S.
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The location owner did not setup the truck for 24/7 share - a 2 minute pickup process turned into 50 minutes on the phone with multiple service reps so I could use the truck on moving day.

Michael G.
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The rental pick up location was great. There are some issues with the integration between the U-Haul app and the onsite computer system.

Dave K.
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El cliente no dejó un comentario.

John B.
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El cliente no dejó un comentario.

Christeena M.
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They were great!! Very kind and helpful! Much easier to pick up from compared to the huge uhaul center.

Joseph N.
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Outstanding Service! Very Happy. I would rent again no questions about it!.

William T.
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Very friendly staff!

Bob M.
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El cliente no dejó un comentario.

IGOR G.
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Ramsey Service Center made it a great and very easy with no hassle experience. Very friendly and accommodating. Loved it.

Veronica N.
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Thanks Bob for everything! Even when I was running a little behind schedule Bob was willing to help me when I called to let him know.

mayra B.
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Each time I used their service at that location. Customer service is excellent.

Neal M.
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Ramsey's Auto was the nicest, most professional U-Haul provider I have ever worked with. The only thing I would encourage U-Haul to improve the after-hours check in. I ended up calling in because I didn't have an account setup to do the check-in. Then hours later I got a different email explaining how to check-in without an account.

Joe G.
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El cliente no dejó un comentario.

mayra B.
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Great Customer Service by all staff.

Heather F.
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El cliente no dejó un comentario.

Carl S.
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El cliente no dejó un comentario.

Amber C.
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Extremely friendly and super easy to pick up and return

Lilith E.
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El cliente no dejó un comentario.

Stephanie V.
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El cliente no dejó un comentario.

Trish B.
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So happy with the courteous, friendly and helpful service I received today. Easy pick up and drop off, and convenient location. Will definitely return! Thank you!

BRIAN P.
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My experience with this location was smooth and easy everything was good so keep up the good work:)

Kristin H.
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Very easy rental experience! Bob and Rebecca at Ramsey's Service Center were awesome to work with. Thank you!

Robert M.
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Everything was pleasant, efficient, and very quick.

David M.
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Be more reasonable with the gas prices should the rental truck be short a few gallons of gas. Please.

Chuck R.
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El cliente no dejó un comentario.

malika A.
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I was over charged for days ,and lied on about gas , but i have proof of gas purchases right before i returned. He was very in considerate of anything i was try to convey. It seemed like he was trying to punish me for needing to keep it longer or something. Im just sad that this type of service is not forced to be recorded. I know i will take pic in the future

marian C.
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The best service and the truck was immaculate!

Mackie M.
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El cliente no dejó un comentario.

Albert T.
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El cliente no dejó un comentario.

Thomas K.
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El cliente no dejó un comentario.

joseph L.
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El cliente no dejó un comentario.

Danielle C.
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El cliente no dejó un comentario.

Terry D.
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Ramsey's were helpful, flexible and friendly!

Mia D.
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El cliente no dejó un comentario.

John H.
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Very nice people. Easy to deal with.

John A.
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El cliente no dejó un comentario.

David M.
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A beautiful brand new pick up truck! Thanks

ROBERT W.
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El cliente no dejó un comentario.

Ann R.
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El cliente no dejó un comentario.

Rick S.
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Would give 0 stars if could. I reserved a 6x12 trailer 5 days in advance only to be told the closest one was over an hour away. Ok no big deal I guess I'll have to get it. Took over an hour to get it hooked up to my truck because it was buried in the back. The rate was $29.99/day. I had it 3 days. Simple math can tell you with tax should be around $100. When I was finished with the trailer I returned it to a closer location which is where I wanted to rent it in the first place. I was charged $200 because they said I returned it to a different location. They already had my cc info and charged it so there was nothing I could do. So because they couldn't get the trailer to my location I'm the one punished. What a scam

Rosalyn T.
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El cliente no dejó un comentario.

Chris S.
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El cliente no dejó un comentario.

dan H.
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Terrible place. This place is over its capacity. There's no space to move vehicle in and out. Took almost an hour for the staff to manage to have the trailer ready. Manager was rude. He was whining/complaing about not getting paid enough from Uhaul for all his effort he put out per rental. He passed that negative energy to the customers which is unacceptable.

Steven O.
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Nothing. Other than a few things with the truck -over steering issue and passenger side mirror flopping around (nothing to do with location, app or people) - it was an amazing experience using the app as well as speaking with a rep. Not looking forward to moving again but when we do.... ???

USMAN J.
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El cliente no dejó un comentario.

John D.
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El cliente no dejó un comentario.

Daniel B.
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Great experience. Thank you

charles M.
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El cliente no dejó un comentario.

Milford M.
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I was supposed to pick up Cargo Van at a different location, but was told to come to this location instead.

JOHN M.
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El cliente no dejó un comentario.

David S.
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The process at Ramsey's was so easy and pleasant unlike past experiences I have had at the main UHaul location in our area. Thank you. .

Valencia T.
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N/A

Donald V.
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El cliente no dejó un comentario.

CLAUDE R.
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The folks at Ramsey's were just great.

Joseph V.
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El cliente no dejó un comentario.

derek B.
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Gas gauge on truck was broke. I tried to explain to one of the workers the situation that the tank is filled to the very top and still not reading half a tank. This guy then insisted that if the gauge is not reading half a tank he's gonna charge me for the missing gauge, refusing to look at the truck multiple times after I had expressed to him that the gas is visible at the top of the tank and It's clear that the gauge is faulty. This guy wound up calling the cops on me because I refused to give him the keys for him to check the vehicle in until I talked to customer service, which he said he would not call them and handle the situation. This guy instead called the cops on me. I wouldn't recommend this location to anyone ever. After my encounter this location should no longer be able to supply u haul trucks due to their poor customer service and the way I, the customer, was treated. “ Well you better keep trying” was the remark the guy made when I told him the gas is filled to the top and the gauge is broke. This is unacceptable from a business.

yevgeniy M.
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After hours of speaking and repeating myself to customer service reps and a dreadful supervisor who sent me a simple letter paragraph letter taking zero accountability it is my interpretation that the staff at Uhaul is not only useless and disrespectful but has zero appreciation for their customers. They let me go with a broken blinker which in itself is negligent.

Andrew J.
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El cliente no dejó un comentario.

Joseph K.
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El cliente no dejó un comentario.

Melanie K.
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El cliente no dejó un comentario.

Joe P.
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El cliente no dejó un comentario.

John M.
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Nothing

Shanelle A.
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When you rent a truck a hand truck should come with it.

rossalind J.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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