Customer Reviews for Ralphies Minnoco
(Distribuidor de U-Haul del vecindario)

896 comentarios

13374 US Hwy 10   Elk River, MN 55330
(On the corner of Hwy 10 and Orono Rd NW)

(763) 441-3605

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(763) 441-3605

13374 US Hwy 10
Elk River, MN 55330
(On the corner of Hwy 10 and Orono Rd NW)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

JAMES EDWARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHILLIP G. 
Clasificación:
3.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
4.0

El cliente no dejó un comentario.

WADE E. 
Clasificación:
5.0

Always a great working with this location renting vehicles.

RICHARD O. 
Clasificación:
1.0

First truck we left with had zero oil pressure and oil light blinking. Second truck we got in had check engine light on. No one seemed to care about either issue or even try to fix it. Suggested adding oil to the first truck and they did nothing. Was uneasy taking the second truck but that was our best option as we didn't want to risk blowing an engine due to a possible oil leak. Horrible service of trucks, never using this location or Uhaul again.

Candi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

Needs more trailers

ERIC F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
4.0

The price is to high for a rental that wasn't even over night so with that in mind you might want to work on that cos the amount I paid was the same as getting a van rental for a week in Massachusetts and we only had the uhaul for a few hrs

JOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JODI O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Culley M. 
Clasificación:
5.0

Nothing, good the way it currently is. Return customer at this location.

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH B. 
Clasificación:
5.0

Equipment was very clean and new and the service was excellent!

DAVID JEROME H. 
Clasificación:
3.0

They triple billed me on my account

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob C. 
Clasificación:
5.0

Customer service was phenomenal

Jamie H. 
Clasificación:
3.0

I paid $20 for a dozen pads and only got 3 pads in the bag, I should get refunded for the pads. please follow up on this

EDWARD M. 
Clasificación:
5.0

N/A. Friendly staff and easy to rent!!

Robin H. 
Clasificación:
4.0

Have the uhaul clean

Tyler S. 
Clasificación:
3.0

The trailer was clean, tires in good condition, trailered well. The tail lights and side lights did not work. The break lights and blinkers worked. I didn't realize The tail lights didn't work until driving with the load after sundown. I returned the trailer the next day in daylight.

CRAIG F. 
Clasificación:
5.0

Easy towing trailer.

LEE L. 
Clasificación:
3.0

Great customer service. Love being able to rent a trailer for a reasonable fee.

DEBORAH M. 
Clasificación:
3.0

El cliente no dejó un comentario.

jeff B. 
Clasificación:
5.0

Nothing. It worked out perfect for us.

debbie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
5.0

Nothing is was a 5 star rating.

JULIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSS S. 
Clasificación:
5.0

Please on the area of maintainace someone should look at the breaks.

MICHAEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B. 
Clasificación:
5.0

Very professional people to work with

Robert C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEANNE R. 
Clasificación:
2.0

This location did the best they could!! We reserved this U-HAUL trailer in June 2021 for August 6th 2021 to be picked up in St.Paul Minnesota! The day of the pick up they had us driving 1 1/2 hours to pick up which is RIDICULOUS!! We called and had to BEG U-Haul to get us a trailer closer . So wow now we had to drive 30 mins one way to pick it up!! Whole hour out of our moving time!!! PLUS WE pre ordered a dolly . At the Elk River location was where we were picking up the trailer they didn't have a dolly for us!!! This is such poor business by U- Haul!!! We ordered everything 2 months in advance and this is how we were treated!!! I would like a discount or compensated for such inconvenience!! Poor business!! We have used you before in 2020 moving experience and we were treated amazing ! In 2021 we were treated horribly!!!

dana T. 
Clasificación:
5.0

Friendly staff.

NICHOLAS B. 
Clasificación:
5.0

Great value and service

DENNIS C. 
Clasificación:
5.0

It went well. Thanks

Nils S. 
Clasificación:
5.0

El cliente no dejó un comentario.

lynette M. 
Clasificación:
5.0

Very friendly helpful fast and great service. Checkin was quick and easy. Check in even better love this location. Ralphies in Elk River MN is the best. Third time renting. Gets easier every time. Love them.

BRENDA R. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
5.0

Great location, correct pricing and easy process!!

TONI M. 
Clasificación:
5.0

Staff at Ralphies were very nice, knew what they were doing.

Margaret S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROY F. 
Clasificación:
5.0

Erin was a pleasure to work with. Quick, professional and AWESOME! We'll be back again. ¡Gracias!

DEBORAH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
4.0

trailer was older put had newer tires on it all lights worked and brakes.also very friendly service will rent from them again.

PAUL N. 
Clasificación:
3.0

Make sure to have equipment that was reserved in stock. Also, be sure the price charged matches the reservation.

Dean H. 
Clasificación:
4.0

The inside of the truck cab was very dirty. There was dust and grime throughout. We had to clean it to be able to use it. There was also dog hair inside the cab.

WENDI F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

Very friendly and efficient staff.

CYNTHIA KAY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

EVAN D. 
Clasificación:
5.0

Last minute need and they were able to assist. Very friendly and helpful. The trailer was clean and well maintained. ¡Gracias!

REBECCA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

N/a. Extremely friendly staff, well run.

JEROME H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTINE MARIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

The truck needs some minor work, but overall was very good for the price. Driver seat belt attachment height couldn't be changed. Seemed stuck. Rear cargo door is rubbing and hard to open / close. Driver mirror was very hard to adjust. All minor for me, but good to try to fix if you can. Service staff at Ralphie's is excellent! Very nice and helpful. I'll be back next time I need a large truck.

DAVID H. 
Clasificación:
5.0

I will go back there again if I ever need to rent a truck again, they were so very nice and we were in and out in no time at all when we rented and also when we brought it back! I rate them as GREAT!

Janice S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley G. 
Clasificación:
5.0

Nice people :)

ANDREW T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY J. 
Clasificación:
1.0

The lady who I turned the keys over to when I returned the truck was very rude to me and had an attitude. She kept interrogating me without a break . I felt because am a black person that's why she treated me like a criminal! And at the end of it she refused to complete my process and turn me over to a young guy who came in . I never felt hurt and humiliated like the way I felt at this location.

ANGIE W. 
Clasificación:
1.0

I WILL NEVER GO THERE AGAIN. WE WERE CHARGED FOR DROPPING OFF THE TRUCK AFTER HOURS AND FOR GAS. WE PUT $80 IN GAS BEFORE DROPPING IT OFF AND WE DROPPED IT OFF THE SAME NIGHT.

ABIGAIL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESA J. 
Clasificación:
5.0

Ralphies always have pleasant people to help you. The price was right, service even better! For U-Haul, the trailer is short. I knew it before I even rented it. I just want to say, they have been the same since the 70's...time to change the style? Maybe?

Richard C. 
Clasificación:
3.0

I reserved a truck almost a month in advance of my move however the day before the move, I was notified via email that my pick up location was 30 minutes away from my original pick up location. If there was not a truck at the preferred pick up location then dont list this location as an option for picking up a truck so customers can plan there move and moving help better.

Julie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hannah B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
5.0

I can't think of anything. The staff at Ralphies Minnoco were great.

Richard S. 
Clasificación:
5.0

Very helpful staff Quick and easy to set up Highly recommend

ALEKSANDR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce G. 
Clasificación:
5.0

My pick up went fast. Was very quick and the truck was nice and clean

JUSTIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY H. 
Clasificación:
5.0

All trailer lights worked, except tail lights

DONALD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD M. 
Clasificación:
5.0

The only issue was the online registration and confirmation system through U-haul itself. Ralphie's was excellent and was able to resolve issues at both pick up and return.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
4.0

The problem wasn't with the retailer. The equipment was wore out. U-Haul should do a better job on maintenance.

TIMOTHY M. 
Clasificación:
4.0

Time for contract is way high and also cost per mileage is to high

GEOFFREY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence H. 
Clasificación:
2.0

Poor customer service.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loren B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK R. 
No se han enviado comentarios para esta ubicación.

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