Customer Reviews for Rainbow Self Storage

20 reviews

2592 Catawba River Rd   Fort Lawn, SC 29714

(803) 872-7324

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(803) 872-7324

2592 Catawba River Rd
Fort Lawn, SC 29714

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Miss Lisa & Brittany ( sorry if spelld wrong). We're excellent. You're lucky to have them

KEVIN GLEASON  |  Overall Experience 
Rating:
2.0

Will never use this business again

Donna sherrin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry Burgess  |  Overall Experience 
Rating:
5.0

Units are Filthy, had to sweep out myself and clean the unit. Spiderwebs galore, and Insects. The Management is very unprofessional and Talks to you with a downgraded tone. One weekend I could not Enter because Gates where broke, and they would not compensate me in any way, they just give you Excuses. Very poor Management. Very Disappointed in this place.

Joe Thompson  |  Overall Experience 
Rating:
5.0

Friendly, helpful staff. Clean, well maintained facility. Great rates. Would recommend and would utilize again.

Schuyler Ledford   |  Overall Experience 
Rating:
5.0

I had an issue with my belongings getting wet. They have puddles of water that stands in front of units poor drainage so when cars travel thru it pushes water under doors and when it's rains really hard I had water getting into my unit and they acted like they didn't care. I had one lady that was really rude about the whole ordeal. That's why I moved my stuff out

DONNA ONEPPO  |  Overall Experience 
Rating:
5.0

All contents were removed in a timely manner, however, after calling the office to let them know we had all of our belongings out of the unit we received a call from corporate telling us we were past due. We also received an email stating we owed them and were past due. They did not check the unit in a timely manner to confirm our things were out. We do not appreciate being treated as delinquent when we were not. Could use some customer service training.

Donna Kovach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HANNAH BUMGARDNER  |  Overall Experience 
Rating:
5.0

I would definitely recommend them to anyone in need of a storage.

Haley Harrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Wise  |  Overall Experience 
Rating:
5.0

thank you very much for alloing me to use your storage

DORIS EALY  |  Overall Experience 
Rating:
5.0

I really needed a copy of my payments.

Barbara Westbrook  |  Overall Experience 
Rating:
5.0

When I first got the unit everything was fine. But towards the end the lack of staff to help out with things at that location was really a hindrance. I actually ended up being late on a payment because there was no one at the office to take it and no one picked up the phone and the website did not work so I had no way to pay my monthly payment. 3 times in a row. Also there was no phone call or text or anything about any potential return of any possible deposit.

Donald Locklear  |  Overall Experience 
Rating:
5.0

Thank you for keeping my things secure

Roxanne Taylor  |  Overall Experience 
Rating:
5.0

Facility was always clean and anytime we had contact with the manager she was always extremely helpful and nice. We would recommend this storage facility to everyone

RICHARD BENTON  |  Overall Experience 
Rating:
4.0

I stored my belongings for 2 1/2 years with Rainbow self storage and was very satisfied with their service, especially the manager Grace she is amazing!!! Thank you & I will be back!!

HEATHER REESE  |  Overall Experience 
Rating:
5.0

This was great facility and loved the staff.

KAREN GARCIA  |  Overall Experience 
Rating:
5.0

the lady that runs this place goes above her job duties to make sure that you are happy in everyway very friendly

merrit kee  |  Overall Experience 
Rating:
3.0

To dang expensive someone has got very greedy at this place. I was able to purchase a storage building for less money per month than I was paying you all for a 10x15 unit. You just priced me kleen out

ROBERT WERTZ  |  Overall Experience 
Rating:
3.0

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