Lot was obstructed by trucks and cars, making it hard to find a place to park the truck when we returned it. Maybe utilize the front lot so parking is easier.Laurel A.
Customer Reviews for Raimer Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very nice peopleDebra S.
El cliente no dejó un comentario.JOANNE C.
El cliente no dejó un comentario.andy S.
I could tell I was not welcomed and also a hindrance to this lady. Maybe she was having a bad day? On a positive note, it was fast and the transaction last all of 2 min.Mark S.
El cliente no dejó un comentario.CHARLIE H.
No non-sense, knowledgeable, and very courteous.William E.
El cliente no dejó un comentario.PETER S.
El cliente no dejó un comentario.Lawrence M.
El cliente no dejó un comentario.Amit P.
I went through three trailers to get one that the lights worked and the sales person had to sweep out the trash on all three. The last trailer I got did not have all the lights working . As I understand state laws If the trailer comes with the lights then all lights are required to work. I do not want to be stopped by law enforcement for something so simple to fix. I usually use El Jobean U haul and they are good about taking care of their customers. I would like to continue to do business with Raimer Moters but just a little encouragement from UHaul will help, I'm sure.Russell C.
The young lady that helped me was so wonderful. It's nice to meet people along the way in life that are actually good people.Jacki H.
Very friendly and helpful.TIM G.
El cliente no dejó un comentario.Nancy C.
El cliente no dejó un comentario.Shane L.
Thanks for everything being efficient and easy to take care of the whole processsherry V.
Making a reservation you all was the worst experience I could imagine. I completed my reservation and when I received the confirmation it was for the wrong pick up location. After spending 30 minutes on the phone I was set up for the correct location. When I went to that location to pick up the truck I was told there was no such reservation there and that I should have been reserving on something called 24/7. I did how to make another reservation at a different location. Unfortunately the customer service person gave me a location that was closed when I arrived. I finally made a reservation at the final location. I will never use you all again and I will tell anybody the sameRobert D.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Gus P.
El cliente no dejó un comentario.James M.
Wonderful people, great customer service!Nancy S.
El cliente no dejó un comentario.ramanan V.
El cliente no dejó un comentario.Paul S.
The employees were very kind, but had no supplies. I reserved a box dolly and only had a fridge dolly. I was never told to examine my truck for damage or check my text message. I forgot the dolly and they never even called to remind me.Kip M.
All goodEDDY C.
The two ladies who handled my rental were terrific. Kudos to both.Dick W.
El cliente no dejó un comentario.ROBERT L.
Very pleased with overall serviceTimothy B.
El cliente no dejó un comentario.Leon M.
El cliente no dejó un comentario.Lyndsay D.
El cliente no dejó un comentario.John M.
Great office staff Nice and very knowledgeable about there productsTom B.
Quick easy accurate service.Peters R.
Team was wonderfulShushane W.
El cliente no dejó un comentario.John U.
El cliente no dejó un comentario.Daniel H.
El cliente no dejó un comentario.MANUEL A.
Easy, enjoyable transaction. The representative was personable and professional.William S.
El cliente no dejó un comentario.Vanessa M.
I would say they have A one customer service. No need to change it.Brenda H.
I had to parallel park a 26' truck because there is no space to park anywhere. Also, I was sent to a location that had no overnight drop off first and I sat there on hold and on calls with Uhaul for 60 minutes.Ronald M.
El cliente no dejó un comentario.Oliver G.
El cliente no dejó un comentario.MICHAEL A.
Uhaul can be sure to not offer mobile pickup on a location that doesn't offer mobile pick up.Marixsa R.
El cliente no dejó un comentario.Nareesa M.
El cliente no dejó un comentario.Roy H.
Have more dollies availableJames C.
El cliente no dejó un comentario.Scott B.
I have used this location before and will continue to do so. The staff is very helpful and friendlySCOTT L.
They do a great job Jim and Joan are a great team everything was excellentharold E.
Then blankets we paid to rent were soaking wet and we're not able to use them. They were also very dirty and not cleaned properly. Had several wood chips imbedded in the blankets. The truck itself was not clean and still had bugs on windshield. The worst was that the alignment was severely off on the truck making it very difficult to drive and maintain a lane. This truck should have never been rented to a customer in that condition. The mobile app we used to rent the truck via Uhaul should have been quicker to verify the customer (15 minutes). The first thing it should have you do or warn you of is to take a picture of how much gas is in the truck prior to leaving. Luckily I took one before leaving and filling the truck up. Had to call customer service and send the the picture to not be charged. Not a good experience.Thomas F.
El cliente no dejó un comentario.Cynthia B.
Service was great!! I've rented uhaul before there service was a 5 star. Answer all my questions. JerryJERRY S.
Couldn't find anyone to direct parking, had to move trailer twice.Nicholas H.
Easy rental, truck was easy to drive, few maintenance issues but otherwise great all around.Christiana L.
very professional personalFrank K.
El cliente no dejó un comentario.Ann M.
Aside from the dolly's missing from the truck I couldn't be more pleased! GraciasRebecca K.
El cliente no dejó un comentario.ROBERT T.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.wesley W.
Raimer Motors was great. Easy to get to and lovely woman to deal with.Eric R.
The truck i rented was the best vehicle from U-haul that I have ever rented. It was well maintained and even the air conditioner worked.David S.
Excellent service from the time I called to rent until I returned the unit. Excellent shop, great people, definitely fair and honest.Sylvia Clay S.
Walk-in one of the staff was outside in what look like a personal call. I walked in and the younger lady was on her cellphone with her legs on her desk. I explained to her that I was here to return a truck. She asked to just drop it off on the other desk and that email was on file I will get an email confirmation. The next business day I still didn't have the confirmation. I called to office twice no one answered. Next day, I called corporate. I had to call corporate three time and corporate had to call Raiders 3 times in preset for me to get an email confirmation that the truck was checked in. Horrible experience and waste of my time.EUNICE C.
El cliente no dejó un comentario.Jaimie P.
El cliente no dejó un comentario.HERMAN H.
Very friendly and helpful office staff. Also, guiding us by giving us directions for the best shortcuts saving us quite a bit of driving time and fuel too. We will definitely use Raimer Motors U-Haul Truck Rental service again this October when we move our household items out of storage. Thanks, Raimer Motors for being so calming and helpful during such a hectic and stressful day of moving on an extremely humid, hot and rainy day in Southwest Florida.Russell L.
Personnel were very friendly and welcoming. This location will definitely be the location I go to for future needs. A huge difference from the Hartford and West Hartford locations!!!!RICHARD G.
El cliente no dejó un comentario.Gerald F.
Amazing service from everyone that helperf us with the U Haul experience. Would recommend to anyone needing to rent a UHaulCheryl W.
El cliente no dejó un comentario.Louis P.
The owners and employees were outstanding they were some of the nicest people I have ever met. I highly recommend using this locationTONY F.
El cliente no dejó un comentario.Gail F.
Very nice young lady rented the truck to usNelson S.
El cliente no dejó un comentario.HARVEY D.
El cliente no dejó un comentario.LUKASZ K.
Friendly and very helpful .robert M.
El cliente no dejó un comentario.mark G.
experience was greatbeatrice D.
They were having a little problem with the computer system .audeliz S.
the woman that took care of me was very help full. it was an easy process and it was because she explained everything clearly.the drop off went smooth also.Glen S.
Very good service!We are happy.Cyrus M.
Thank you, keep up the good job.Vincent T.
El cliente no dejó un comentario.DONNA H.
El cliente no dejó un comentario.Sarah P.
Did to much work to check out and in when I'm paying for U-Haul service. Ordered a dolly and it was not inside the truck. Took to long to on line check in which took away from the time I have to use the equipment to moveERIC W.
El cliente no dejó un comentario.Donald D.
I am so thankful that Joann took pity on my and allowed me to return the dolly to her. She is what GREAT customer service is all about. I was directed to her location by a gentleman at the Peachland Blvd, Port Charlotte, FL location. His facility is undergoing renovation and he was unable to take the dolly. I had been recommended to his location by the people at the location where I had been on Sunday night. I had a very frustrating return experience. But Joann was so kind and compassionate and even though she was LOADED with returns took the dolly. I thank her so much!Janine S.
It's just a lack of room problem but hey! Better that than to have nothing. I need to get a trailer again in two weeks and it nice to know they have the trailers coming through. It looks a bit cluttered but that's to be expected at times. Five star!!!Jerry W.
El cliente no dejó un comentario.william F.
Everything was excellent. Very polite and helpful from pickup to drop off. Greatly appreciated.Menterro S.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.Heather K.
We were forced to return our Uhaul trailer to Reimer's after Guard Space Rental refused to accept it upon return. Although Reimer's had no space for it they called around and tried to find a location where we could return it instead of driving all over town ourselves hoping to find somewhere. They even called Guard Space on our behalf explaining the situation and they again refused it. Finally Reimer's was nice enough to accept the trailer even though they didn't have space. They realized our extreme frustration and went above and beyond to make sure we were treated properly.tom M.
Was a after hours drop off. Dropped truck off Saturday night. Location was closed on Sunday so I knew Uhaul wouldn't get back to me until Monday. Keys and contract left in lockbox and truck was parked securely on property. Recieved call tuesday afternoon if I was planning on returning the truck. Apparently crew at that location did not do a look in the box or property walk through to see if any new vehicles were dropped off.Brett H.
Nothing to improve at this location. Other uhaul locations not so good. Joan was a pleasure. She went above and beyond for me to correct previous poor customer service at another location. I will only contact this location and Joan in the future.AMY S.
Joan was awesome!Jeffery S.