I went to pickup my van from the location I booked it at in CDA. It wasn't there. My van was changed from my original location to this one. Not their fault but when I arrived to pick it up, nobody was there and my U-Haul account wouldn't give me the code for the lock because it was sending me back to my original location. There was nobody to contact at Railway storage to help. I had to call uhaul and wait on hold for 30 minutes and then spend another 30 minutes for their rep to figure out how to get the code!!! This was after I'd been on the road for 11 hours already that day. I was one pissed off dude!!! All for a 4 letter combo that someone from Railway could have called me to make sure I got it ok. Could have saved me 60-90 minutes.Jeremy T.
Customer Reviews for Railway Storage LLC
U-Haul Truck Share 24/7© Location
Spokane Valley, WA 99216
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Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
There was no one there, it was a storage location. The self check out app. worked just fine for a self drop off.Douglas S.
Online is cumbersome and does not work. Wastes lots of time.Daniel W.
El cliente no dejó un comentario.James P.
Railway staff was amazing, kind, and helpful! I absolutely felt so cared for!TAMMY A.