Becki was great to deal with.
Bill T.
Customer Reviews for Radical Rides
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Becky was GREAT!!!! Very helpful during a stressful time.
CATHERINE M.It was just a empty lot. But the lady working there came out and was plesant to work with.
John S.Becki was great, will use them again if needed
JOHN R.Becky was great. I would use her again for sure. Thanks Becky!
THOMAS S.The lady that rented me the uhual went above and beyond for me! I would absolutely recommend anyone to her!!!
ANGIE W.Fantastic customer service
Zachary C.Friendly, excellent help, good instructions.
Amy O.Nothing, Becky is awesome
Anthony H.Becki was very knowledgeable and courteous. She is amazing!
Sharon C.The original location selected for drop off was KB Automotive. I called ahead to inform them I was on my way only to discover that they were not a U-Haul location anymore. Fortunately, Radical Rides was very helpful and accommodating. Becky was fantastic to deal with.
Joel P.Servicio al cliente
Lucio C.The rental lady was super nice and was very understanding. She even stayed a few minutes later to allow me time to get there. Great customer Service.
LISA E.Excellent service all he way. Extremely pleased.
ARISTIDES R.Great service
Thomas H.Although drop-off was after hours, the manager was on-site and came out to make certain the drop-off was complete and check on my satisfaction with the vehicle. ¡Gracias!
RICHARD M.Becki was awesome!!! Will definitely use this location again for any uhaul needs…
CHRISTOPHER M.Beck was awesome! Friendly, knowledgeable about equipment!
CARLA K.Becki showed us how to us the car hauler. She also sprayed the rackets with WD40. She is amazing. We highly recommend her for any U haul rental.
Janet H.Becky was great to work with and did an outstanding job of getting things ready for me.
DREW A.Inside the truck was very dusty and full of small rocks. Definitely not swept before our arrival. Mobile check-in was a pain. Check out was easy.
Tracey P.Becki is a helpful and fantastic agent!
KENDRA S.They were closed, so I used the phone drop off. Hard to find a place to park the truck, but good otherwise
Joan P.As far as I'm concerned Becki manages the UHaul facility at Radical Rides quite efficiently. I was in town from Dallas to help move my son and daughter-n-law and Becki went above and beyond helping me with my rental needs. Everything went fantastic as planned!
Edward F.Agent called me and was yelling at me . Then she wrote a false statement on my bill. And charged an extra day . Truck was not clean or sanitize. Please call I have pictures also . Agent does not represent U-Haul very well. 3252600829 pat q
Patrick Q.Becky has good customer service.
DARVIN B.I ordered a dolly and didn't get one I ended up having to have my parents bring me a dolly which prompted them to “help†me move which was not ideal.
Jonathan D.Becki was a pleasure to work with on the rental
Brenda P.I went through the online check-in process. Uhaul failed to mention online that this location would be closed during my scheduled pick-up time. I had issues with the online check-in and since there was no one at the location, I was SOL for almost 45 minutes.
Audrey S.Nothing. Best place ever to get a uhaul truck. Friendly, professional and VERY accommodating!!! Have rented here several times and every time have had a great experience !!
karen S.This is what I would expect in a drop-off, very quick and efficient. I received my receipt via email in a very timely manner.
Steven C.Customer service was excellent and above par.
Michelle H.Becki was above and beyond professional, with a person touch! Gracias
Monica H.Moving supplies were not available for purchase at location.
AMOUR-CHE D.Becky went above and beyond to help me with everything, even before we arrived. I called ahead to take care of everything in advance and she even gave me her cell phone in case I had questions or concerns. Got in and out very quickly. Very nice young lady. Very professional. Was well pleased.
Dale C.Quick, easy and friendly!
Tim F.Becky was wonderful to work with. She did everything to make things as stress free as she could for us and I would recommend that if you need to return or rent a U-Haul that you go through her. Thank you so much for a wonderful experience.
Debra S.Was able to reserve a trailer online and picked up the following morning. We were greeted with a smile and excellent customer services!!! I would recommend anyone to radical rides for all uhaul needs. AAA++++
TRACIE R.None needed. The owner was absolutely excellent and very helpful. She went above and beyond to accommodate me and taking care of me very quickly and effectively. I will use this place any day
GERARDO G.Becky was awesome.
BENNY EARL C.Nothing. The woman there was extremely helpful in helping me navigate the app during the inspection process and showing me how to connect/disconnect the tow dolly. She also made sure I had all the information I needed for roadside assistance before I hit the road.
Sarah P.Just another glitch in the move but this young lady handled the problem. Thank you Becky
William R.Very friendly staff! She walked me through the paperwork and even gave me the office number in case I had questions.
Kellie N.N
DAVID M.The lady is so so nice and very very helpful! She was a joy to work with!!
loy D.Customer service was excellent and very understanding amd co-operative.
Joe M.The vehicle was awesome maybe u guys can improve on d light system in the vehicle.
Neema C.Allow small town operations to open normal hours and weekends. If we had not been desperate we would have done thing different. We had to drive several hours away because my son rented the wrong trailer and the place he rented from was closed. You can't use covid because small towns are safer and yet you allowed large towns to be open.
Melet P.We want to thank Ms. Becky for all she did for us! She was kind, helpful, and very understanding! Renting and hooking up the U-Haul trailer was made quick and easy! I definitely recommend her location and will be using it in the future for any U-Haul needs!
Ashley S.Becky was very personable and friendly. She had everything ready to go when we arrived. The equipment was clean and parked for an easy exit.
kurt T.The lady was awesome!! She made everything so easy and fast !! She was thorough and efficient, and she was even available after store hours. She was very dedicated in customer service and made her services very personal. I didn't just feel like another reservation number to her and could tell that she really held her standards much higher than most other locations. I will definitely be using that location for all of my U-Haul rentals from now on !!
Shanah C.It was all good I can't think of much to improve on
Misty B.Becky was absolutely great to work with. The truck was ready and contracted was outlined well.
Gary K.Get a bigger sign so it is easier to find you -- FABULOUS customer service.
Beth O.They were real helpful
Kerry W.Becki was very accommodating
ALAN W.Everything worked great!
Mack M.Becky deserves recognition for coming in on her day off to help me as she was the only location with the truck I needed for a last minute move. Becky is the best. THANK YOU Becky you saved the day!!!!
billie jo P.The lady at the location was amazing
brittany K.