Customer Reviews for Radical Rides
(U-Haul Neighborhood Dealer)

258 reviews

1042 N Treadaway Blvd   Abilene, TX 79601

(325) 672-8675

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(325) 672-8675

1042 N Treadaway Blvd
Abilene, TX 79601

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mike Freeman 
Rating:
1.0

You should not even have this as a Uhaul location. Only a tiny sign in the window identifies it as a Uhaul location. It is a used car lot with no where to drop any Uhaul equipment. Lot is extremly tiny and packed with cars and half of that is torn up and under construction. Both phone rep and pick up location rep refused to change drop off location and forced me to return a trailer to a lot that had no where to put it.

Aaron Graff 
Rating:
5.0

Customer did not leave a comment.

Brian Norwood 
Rating:
5.0

Customer did not leave a comment.

Kelley Kirk 
Rating:
5.0

Customer did not leave a comment.

Timothy Schaefer 
Rating:
3.0

It was very confusing trying to figure out where to park the U-Haul truck. A sign would’ve been magnificent.

Shawn Srader 
Rating:
4.0

Staff was friendly and courteous.

Matt Heine 
Rating:
4.0

N/A

Jason Hutchison 
Rating:
3.0

Customer did not leave a comment.

Tony Remer 
Rating:
5.0

Customer did not leave a comment.

Keyoka Smith 
Rating:
5.0

Customer did not leave a comment.

Randall Holmes 
Rating:
5.0

Customer did not leave a comment.

Charles Ruot 
Rating:
4.0

Customer did not leave a comment.

SCOTTY THIBODEAUX 
Rating:
5.0

Todo ok

Armando Reyes 
Rating:
1.0

I had nothing g but hell with this store could not get reservation from two places and they rented my reservation storage to someone else had to go abilene tx to get a 12ft trailer

Burke Gann 
Rating:
3.0

Customer did not leave a comment.

susan bain 
Rating:
5.0

Very professional and very nice

Robert Maxwell 
Rating:
5.0

VERY friendly and helpful

Amado Benavides 
Rating:
5.0

Over all I wouldn't change a thing. You were respectful, kept us in the know of delays n matters pertain to our rental.

Esther Perez 
Rating:
2.0

no one was there when i showed up to pick up the equipment .had to take care of business over the phone .

John Archer 
Rating:
4.0

Customer did not leave a comment.

Dalton Anderson 
Rating:
2.0

Nobody was there during regular business hours.

COBY MCGEE 
Rating:
4.0

Only thing wrong was couldn’t find the proper key drop box

TANNER POTTS 
Rating:
3.0

Apparently there was a issue with my milage documentation.

Donshay Williams Daniels 
Rating:
5.0

They were just great. Helpful and prompt. I would send anyone there. Thanks.

Paula Matson 
Rating:
2.0

Office was in a shack.

MIKE CHRISTENSEN 
Rating:
5.0

Customer did not leave a comment.

Shenikqua Stewart 
Rating:
5.0

Customer did not leave a comment.

JUSTIN STARKS 
Rating:
5.0

Devin from Radical Rides was very helpful and was able to answer all questions I had about the equipment I was renting. Very Friendly Staff..

Jetta Reyes 
Rating:
5.0

Customer did not leave a comment.

Donna Reiff 
Rating:
3.0

No one was available to help when we first arrived. Moreover, there was no drop box for the key when we returned the truck. Nice people but the place is a mess right now!

Paul Tausch 
Rating:
3.0

I was charged additional fees upon return over the weekend when I used the night drop. When I tried to call the next day, no one answered the phone the first few hours. Once i did reach someone, they were unable to tell me what the fees were for and I never received a follow up call as promised.

Durgal Pipes 
Rating:
3.0

Customer did not leave a comment.

Matthew Bruno 
Rating:
3.0

Customer did not leave a comment.

Joseph Davis 
Rating:
5.0

Customer did not leave a comment.

TRENTON GARDNER 
Rating:
5.0

Customer did not leave a comment.

MARK MINIGELL 
Rating:
5.0

Customer did not leave a comment.

Mark Gutierrez 
Rating:
5.0

Customer did not leave a comment.

david brand 
Rating:
5.0

Customer did not leave a comment.

Roy Guinn 
Rating:
5.0

No fault of the neighborhood deal, they are great. But that AT trailer was a POS and cost me 2 hours of road time exchanging it. Extremely frustrating that it takes that long to exchange at a different location.

DANIEL HUBER 
Rating:
1.0

I pulled up to drop it off. A woman in plain clothes come over and opened the back of the truck without saying sword to me. . I asked her if she worked there and she said “ I wouldn’t open the back if I didn’t work here”. She then proceeded to tell me the cup holder had water in it. There was slight condensation from a canned drink I was drinking. She said she would clean it but if I dropped it off anywhere else they would have not told me and just charged me. She told me she didn’t get paid to clean. I told her I would clean it but then she got defensive and said she would clean it. She was honestly the rudest employee at a business I have encountered in a longtime. Other than her, experience was good.

William Fargason 
Rating:
5.0

Very helpful and informative

VANCE SPARKS 
Rating:
5.0

Amazing support. Thank you!

TRAVIS ADAMS 
Rating:
5.0

Becki is awesome and really set us up for a smooth move.

Jonathan Izworski 
Rating:
5.0

Customer did not leave a comment.

Tiffany Griffith 
Rating:
5.0

Great customer service

Sheila Fox 
Rating:
5.0

Customer did not leave a comment.

Bernadette Mungin 
Rating:
5.0

Customer did not leave a comment.

Michelle Ballard 
Rating:
5.0

Customer did not leave a comment.

Brittany Jenkins 
Rating:
5.0

Customer did not leave a comment.

JASON LASWELL 
Rating:
5.0

What a smooth transaction! I had a great experience using radical rides. Becky made this process so easy, and she was a joy to work with! I will definitely use them from here on out!

LANCE EVERETT CLAY 
Rating:
5.0

Customer did not leave a comment.

SHARON DRONES 
Rating:
4.0

Customer did not leave a comment.

Kay Drones 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS DARLING 
Rating:
5.0

Customer did not leave a comment.

THOMAS HUNDLEY 
Rating:
5.0

Customer did not leave a comment.

KEVIN BROWN 
Rating:
5.0

Send them to this location! Becki was the best rep I've ever delt with, she went above and beyond what was required. You need more people like her working for you. Phenomenal customer service skills.

CRAIG BRYANT 
Rating:
3.0

Other than the extra cost from years ago, I should have notified them that my ex didn’t pay this bill.. so that was an extra expense I didn’t need

Miranda BARBEN 
Rating:
5.0

Customer did not leave a comment.

DIANA SANDOVAL 
Rating:
5.0

Customer did not leave a comment.

Adrian Flores 
Rating:
5.0

She was wonderful and accommodating with my time!!

JULIA AGAWU 
Rating:
5.0

It was a very easy transaction and the people were super nice, accommodating & we were quickly on the road.

Kathy Skaggs 
Rating:
5.0

Becki was great to deal with.

Bill Thomas 
Rating:
5.0

Customer did not leave a comment.

CHANDELL GILL 
Rating:
4.0

Customer did not leave a comment.

Marcy Botello 
Rating:
5.0

Customer did not leave a comment.

Enrique Castillo 
Rating:
5.0

Becky was GREAT!!!! Very helpful during a stressful time.

CATHERINE MUMPER 
Rating:
3.0

It was just a empty lot. But the lady working there came out and was plesant to work with.

John Sanders 
Rating:
5.0

Customer did not leave a comment.

Zachary Crain 
Rating:
5.0

Becki was great, will use them again if needed

JOHN RATHMELL 
Rating:
5.0

Becky was great. I would use her again for sure. Thanks Becky!

THOMAS STAEHELY 
Rating:
1.0

Customer did not leave a comment.

deshondra robertson 
Rating:
4.0

Customer did not leave a comment.

JANA TOMPKINS 
Rating:
5.0

The lady that rented me the uhual went above and beyond for me! I would absolutely recommend anyone to her!!!

ANGIE WHITTEN 
Rating:
5.0

Fantastic customer service

Zachary Crain 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE TWITCHELL 
Rating:
5.0

Customer did not leave a comment.

sonia salinas 
Rating:
5.0

Customer did not leave a comment.

sonia salinas 
Rating:
5.0

Friendly, excellent help, good instructions.

Amy Owen 
Rating:
5.0

Nothing, Becky is awesome

Anthony Haverland 
Rating:
5.0

Customer did not leave a comment.

RODNEY WILLIAMS 
Rating:
5.0

Becki was very knowledgeable and courteous. She is amazing!

Sharon Clark 
Rating:
5.0

The original location selected for drop off was KB Automotive. I called ahead to inform them I was on my way only to discover that they were not a U-Haul location anymore. Fortunately, Radical Rides was very helpful and accommodating. Becky was fantastic to deal with.

Joel Paul 
Rating:
5.0

Customer did not leave a comment.

Anthony Haverland 
Rating:
5.0

Customer did not leave a comment.

Daniel Jennings 
Rating:
1.0

Customer service

Lucio Castillo 
Rating:
5.0

The rental lady was super nice and was very understanding. She even stayed a few minutes later to allow me time to get there. Great customer Service.

LISA ESPINOSA 
Rating:
5.0

Customer did not leave a comment.

Robert Gillespie 
Rating:
5.0

Excellent service all he way. Extremely pleased.

ARISTIDES REVELO 
Rating:
4.0

Customer did not leave a comment.

Wesley Carter 
Rating:
5.0

Great service

Thomas Headstream 
Rating:
5.0

Although drop-off was after hours, the manager was on-site and came out to make certain the drop-off was complete and check on my satisfaction with the vehicle. Thanks!

RICHARD MOORE 
Rating:
4.0

Customer did not leave a comment.

Jonathan Moon 
Rating:
5.0

Customer did not leave a comment.

Rachelle Rios 
Rating:
5.0

Becki was awesome!!! Will definitely use this location again for any uhaul needs…

CHRISTOPHER MARTINEZ 
Rating:
4.0

Customer did not leave a comment.

Karla Chapman 
Rating:
3.0

Customer did not leave a comment.

Benjamin Bailey 
Rating:
5.0

Customer did not leave a comment.

BRUCE CHAMBERS 
Rating:
5.0

Customer did not leave a comment.

Paul Rodriguez 
Rating:
5.0

Customer did not leave a comment.

BRADY LEFLER 
No reviews have been submitted for this location.

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