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shawn S.
Customer Reviews for Radfords Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have rented here multiple times..... Wouldnt rent any where else.
Theodore K.Always a great experience renting from Radfords. All equipment is clean, maintained, and ready to go. I will continue to use Radfords for my future Uhaul needs
Daniel M.Stay at the site as a business. Bill is very knowledgeable with excellent customer service.
holiday I.Service was great. In and out to get the job done. Convient location
William V.The 26 ft truck we rented leaked water when it rained.
Patricia C.Easy to reserve and return; franchise owner very friendly and courteous.
Kathleen S.Great service U-Haul was ready fast checkout perfect experience
Brian S.Nothing it was a perfect option
Phil R.Mr, Radford provides excellent service. I recommend this location to anyone who needs to rent a truck.
Sharon P.Great location will rent from again
Kenta M.Nothing..awesome location!
Mike S.Radfords service is the best place to rent U-Haul equipment. Always clean and well maintained.
Daniel M.Nothing!! The guy was super great and very Helpful
Courtney R.Thanks Bill! Always have a great experience renting from you.
Robert H.Very nice and easy experience. Radners is always a great place to pickup and return, He is very helpful
daniel S.Radfords Uhaul is the only Uhaul I rent from Professional, courteous and the truck is there on time.No attitudes just service.
passavant H.Na
WILLIAM M.Customer service very helpful answer any are questions have no problem
daniel E.Provide a quick run down of the interior such as windshield wipers, lights, 4 ways, etc
John D.Bill was very helpful and professional, a true asset to the community! The trailer I rented was very clean and ready to go at appointment time!
John M.Radfords always has great service. Equipment is always well maintained and clean. I will continue to use Radfords for all my UHaul needs.
Daniel M.My family has used this locations for years and have had zero issues.
Evan A.No improvements necessary.
MARK C.Super nice and helpful. Highly recommend
John D.Everything went as smoothly as possible. The truck was ready to go, clean and full of gas. The process was explained to me so I knew exactly what to do to return after hours on a Sunday. The price was right! We will go back to Radford's Service for any truck or trailer needs. Thank you!
Jayson M.Excellent service, friendly, efficient
Kevin P.The equipment is always well maintained and clean at Radfords service. I will continue to use Radfords and always refer my friends and family to do the same.
Daniel M.Radfords service always has well maintained equipment and the service is outstanding. I will continue using Radfords for my U-Haul needs.
Daniel M.As always the equipment from Radfords was very clean and very well maintained. I always have a great experience when renting from Radfords Service. I will continue to use them for future rental needs.
Daniel M.Have mare than 1/4 tank of gas.
Mark L.I always rent from Radfords Service. Bill keeps his equipment clean and well maintained. I will continue to use Radfords Service for my U-Haul needs. Very pleased with my experience.
Daniel M.Very nice customer service
Edward C.Friendly service and I was in and out quickly.
William J.I rent all my UHaul products from Radfords and I have a great experience every time. The equipment is always well maintained and clean. I will continue to use Radfords Service in the future. I always recommend Radfords Service to everyone.
Daniel M.Stop with the BS pricing. It was advertised at 19.99 when in fact it is definitely not. It was $277 which is a complete joke.
Joe R.Excellent customer service.
Hector L.Always a pleasure dealing with Radford's Uhaul.
Darlene W.Nobody beats Billy Radfords Customer service! First class in all aspects. Hard to find these days.
Mark L.I've had the unfortunate need to rent u-hauls a lot in my life and Radford's has continued to astound me in their availability, quality of equipment, understanding at changing of schedules or extensions, and have provided great service. Out of all of the locations I have rented from, I am willing to rent a vehicle from Radford's in Irwin and drive it 60 miles away, rather than go to another location that is closer to where I need it because of Radford's service. Thank you again.
Michael P.I had significant issues getting the account information to work for the after hours pickup. The pickup location was not the problem. I completed the online reservation and watched the video. The video told me I had to download the app, which I did. The app and the website didn't sync. I spent 45 minutes on the phone with Uhaul staff. Staff was able to resolve the issue but I didn't except this problem.
Charles T.Everything worked as expected.
Timothy C.Great guy and easy to deal with easy location to get to.
Paul B.Radfords is the best around!
Mark L.My families and I have rented moving vehicles for years from Radfords, and for numerous reasons. Never had a glitch.
Dawn L.Coached a novice like me into backing up like a pro! Also displayed tremendous patience while I got the hang of it.
MELVIN D.Nothing, everything went well.
Victor H.I got there about 10 minutes early from when I was Scheduled to pick the trailer up, the manager was out there putting air in the tires and going over the trailer. The last time I rented a truck from U-Haul the same thing happened. I got there early caught them washing my windows before I left. U-Haul is really customer oriented, and they do want you to have a good experience. The equipment is clean and well-maintained. When I pull out of there a lot, I know the equipment is safe.
Will B.The guy there is awesome.
Gerald G.No improvements necessary
dan M.Thus is a well run location. It's a one man operation but he is ery detailed. When you pull out you have confidence that everything was done right!
freddie M.The gentleman I got with was very friendly courteous and very informative
Jimmy S.Bill was very helpful, and had the truck ready for pickup when we arrived.
Jim J.The lot was a little crowded but the service was excellent.
Michael K.The owner was super friendly and helpful!!!
kenneth O.The fella running the shop , seems to be one of the last round of good ole boys .
Charles R.Very nice.
Sara W.