Comentarios del cliente para Radfords Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Radfords Service

Grado total:

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Victor H. en

Grado:

El cliente no dejó un comentario.

Justine H. en

Grado:

Best U-Haul location in the area!

william K. en

Grado:

El cliente no dejó un comentario.

Scott F. en

Grado:

El cliente no dejó un comentario.

matt L. en

Grado:

Great service!

ron H. en

Grado:

Great location Friendly management

Cindy S. en

Grado:

El cliente no dejó un comentario.

Justine H. en

Grado:

Couldn’t run my business without this U-Haul location. Great service as always!

Jason G. en

Grado:

El cliente no dejó un comentario.

randy W. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

Was completely satisfied with my U-Haul experience. Bill was amazing and there to help in any way he could. Left message before hours and he got back to me immediately once the store opened. Great employee!

SHEILA H. en

Grado:

Not a thing. Professional and timely receipt of rental agreement. Full tank of gas to start made it very easy to start moving.

karen O. en

Grado:

El cliente no dejó un comentario.

Jerry S. en

Grado:

I've rented from this location several times over the years. The service is excellent. I can't imagine a thing he could do better.

Justine H. en

Grado:

Everything is always perfect at this U-Haul location..never any issues and impeccable service.

Joseph G. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

Justine H. en

Grado:

Excellent service as always!!

sharon K. en

Grado:

The van had a swim to the steering but it sure smelled good. Very clean inside. Pleasant experience. Friendly business.

Larry D. en

Grado:

El cliente no dejó un comentario.

john A. en

Grado:

El cliente no dejó un comentario.

Justine H. en

Grado:

I actually live closer to another U-Haul location, but I prefer to drive to Radfords for the customer service!

trevor R. en

Grado:

The man running the store was very helpful and kind

Justine H. en

Grado:

El cliente no dejó un comentario.

Jamie S. en

Grado:

When I need a Uhaul rental I always go to Radford's. The equipment is always clean and well maintained and ready to go.

kasyie S. en

Grado:

El cliente no dejó un comentario.

Ashley S. en

Grado:

El cliente no dejó un comentario.

John V. en

Grado:

Everything went smoothly

James O. en

Grado:

Very accommodating and helpful! I will rent here as often as I need Uhaul services.

melanie C. en

Grado:

Very pleased with this location. Very helpful and friendly.

amanda K. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

The location was fine. The problem I had is that it was 28 miles from where I thought I was picking the truck up which made it very inconvenient.

Justin B. en

Grado:

El cliente no dejó un comentario.

Karl A. en

Grado:

El cliente no dejó un comentario.

Joel M. en

Grado:

Always a excellent service at this location

james K. en

Grado:

This was not my first experience with U-Haul, but it may be my last. While the final pick-up location personnel were very helpful and courteous, it was not where I had originally reserved my truck. U-Haul, as a company, had 3 separate opportunities to tell me before pick-up, that my preferred pick-up location did not have the truck I reserved. I scheduled and reserved at the original location because it was closest to my move location. I received a confirmation email indicating my preferred pick-up location and drop-off, I received another confirmation email the week of my pick-up, and I called the day of pick-up indicating we were on our way. At no time during those 3 occasions was I notified that my pick-up location had changed. Not only did it add miles to my trip, I also had to back track in order to pick up the truck, causing a delay in our move and requiring me to hold up people who were helping us move. I would have understood if I had been notified ahead of time so that I too could alter my plans. As a result of U-Hauls change in plans, not only was my move time extended, because of the delay in pick-up time, my bill was increased as well. I purchased extra miles as a precaution, because of the extra miles added to pick the truck up. Not notifying customers of a change in pick-up location is poor customer service. No excuse U-Haul. While the truck was clean inside, it did not have windshield fluid. All fluids should be checked before allowing any vehicle off of a lot. Overall, very unhappy with this experience.

Susan K. en

Grado:

El cliente no dejó un comentario.

shain O. en

Grado:

El cliente no dejó un comentario.

RALPH S. en

Grado:

El cliente no dejó un comentario.

Sadie T. en

Grado:

El cliente no dejó un comentario.

michael K. en

Grado:

Bill took good care of me. I was referred by my brother and I will be sure to refer Bill to others!

Joseph A. en

Grado:

Not a dig on this location - but I ordered online and the pickup location was changed to one 30 miles from my home instead of the one 2 miles away. I would not have rented from U Haul if i had known this in advance. Also, a 20 foot truck was "upgraded" to a 26 foot truck which was difficult to get into the location I moved to. The truck had 175K miles and rode like they were all rough miles!

Justine H. en

Grado:

Great service!

Jack H. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

El cliente no dejó un comentario.

Richard P. en

Grado:

El cliente no dejó un comentario.

Rita C. en

Grado:

El cliente no dejó un comentario.

Leslie D. en

Grado:

Very helpful.

Justine H. en

Grado:

Great service!

George S. en

Grado:

El cliente no dejó un comentario.

david B. en

Grado:

El cliente no dejó un comentario.

don G. en

Grado:

Have used this location in the past. Always had excellent service and equipment.

Michael R. en

Grado:

El cliente no dejó un comentario.

Monica B. en

Grado:

Bill has very good communication skill and friend .

Toni O. en

Grado:

Excellent service!

John E. en

Grado:

El cliente no dejó un comentario.

Ebony P. en

Grado:

The customer service at this location is phenomenal.

kenneth S. en

Grado:

El cliente no dejó un comentario.

Toni E. en

Grado:

the guy there is always very nice and very patient with me sometimes i have to change the days and he never gives me any attitude

august K. en

Grado:

El cliente no dejó un comentario.

reid F. en

Grado:

El cliente no dejó un comentario.

Kendall N. en

Grado:

El cliente no dejó un comentario.

Gabriel L. en

Grado:

El cliente no dejó un comentario.

Austen A. en

Grado:

El cliente no dejó un comentario.

Jerrad E. en

Grado:

I was somehow charged for more miles than I used, but other than that it was a good experience.

Regina B. en

Grado:

Always a great experience renting from Radford’s. He is very personable and efficient.

cole A. en

Grado:

perfect thanks

Rosemary C. en

Grado:

El cliente no dejó un comentario.

pete P. en

Grado:

Still waiting on my email receipt for the exact charge for the rental.

Gary W. en

Grado:

El cliente no dejó un comentario.

darryl V. en

Grado:

Friendly and courteous service. Equipment worked well. What else could one want? I'd rent there again!

Lori H. en

Grado:

El cliente no dejó un comentario.

JIM H. en

Grado:

El cliente no dejó un comentario.

shawn S. en

Grado:

El cliente no dejó un comentario.

Justine H. en

Grado:

Excellent customer service!

edward B. en

Grado:

El cliente no dejó un comentario.

Mark E. en

Grado:

El cliente no dejó un comentario.

John E. en

Grado:

El cliente no dejó un comentario.

Wesley M. en

Grado:

Asked for a 20 foot truck from pleasent hills uhaul said to pick up at nealsons transmission on Walnut St. They call the day before and said I had to drive to Indian county to get truck just ridiculous to do that to someone the day before the move called radfords he only had a 15 foot but had no choice after being screwed over bye uhaul

Scott T. en

Grado:

When a client makes a reservation and it's confirmed for a "Specific" location for pick up a month in advance, one would assume that the site for pick up would be informed that UHaul made a reservation for a pick up? I was sent 35 miles out of my way to pick up my Uhaul and than to add insult, UHaul charged me an additional .40 cents for additional miles, Pick up was a cluster and customer service was absolutely zero help in getting the vehicle to the original location. Pretty much if I wanted the truck I had to drive to the location. Pretty unsat.

Wendy C. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

I always have a great experience renting from Radfords. I made a mistake reserving my truck today and Bill took care of it in no time at all. I will continue renting from Radfords and will refer others to rent from there as well. A+ experience!!!!!

ed B. en

Grado:

nothing,Bill always does an excellent job

Edward P. en

Grado:

El cliente no dejó un comentario.

kayla S. en

Grado:

El cliente no dejó un comentario.

HECTOR C. en

Grado:

EXCELLENT ALL THE WAY

Denise B. en

Grado:

El cliente no dejó un comentario.

Jordan T. en

Grado:

Excellent customer service.

James A. en

Grado:

El cliente no dejó un comentario.

George D. en

Grado:

El cliente no dejó un comentario.

Andrew G. en

Grado:

El cliente no dejó un comentario.

Tom Z. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

El cliente no dejó un comentario.

Chelsea Y. en

Grado:

El cliente no dejó un comentario.

ed B. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

Absolutely nothing. Everything at this location is great. Bill is a great guy to work worth. Very accommodating !!!

James C. en

Grado:

Gentlemen that runs rental facility is very nice and helpful. Have rented here multiple times.

Daniel M. en

Grado:

I had and always have a great rental experience at Radfords. Bill is a very nice guy and knows what he is selling. I will continue to rent from Radfords for my rental needs.

Rodney M. en

Grado:

Bill was extremely helpful and is a good representative of UHaul

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