I loved the box truck. Great value for the moneyROBERT W.
Customer Reviews for Rabbitskin Enterprises
(Distribuidor de U-Haul del vecindario)
Waynesville, NC 28785
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Not charge for using credit card.Scott P.
Very professional and friendly staffChristopher G.
We reserved this truck for Pick up at 8:00AM. When we arrived, no one was there. Finally, at about 8:45 Dalton showed up, seemed annoyed that he had to deal with us. When we returned the vehicle, we advised him that we had exceeded the estimated milage by about 20 miles. Without looking up from what he was doing, he said "We'll just deduct it from your card". Nothing else. We have rented from UHaul many, many times. Never from this location, and we'll never deal with them again. They do not represent your company well...thought you would want to know.Steve D.
El cliente no dejó un comentario.CRAIG S.
The lady that helped me was absolutely fantastic !!!Charles A.
Have rented from this location several times. Very helpful and professionalJAMES C.
Jessica was absolute pleasure to work withROBERT H.
Great customer service. Box truck was nice and clean. Very nice people to work with and would highly recommend them.DAVID C.
Personnel could have been more friendly.James G.
Jessica was very polite, friendly and helpful. The whole team was friendly and professional. The truck did well for the 600 miles I used it. Not complaint but the check engine light came on 16 miles prior to returning the van, and idled rough. I thought it odd that U-Haul did not have a traveling mechanic, but rather hub system for those repairs.Donald W.
The trailer was very old, side marker lamps broken. Store was unattended, representative arrived late to appointment.Frank C.
This needs to be the #1 Uhaul location pick up and drop off. Always quick in and out not having to wait an hour to pick up. Your always acknowledged as a customer.Jessica M.
Great experience!Sandra N.
Our reservation was for a pick up at 9:30, but when we arrived there wasn't anyone there. Same thing at drop off...no one there. However, the actual truck was just fine.ALAN C.
I was charged for the Safe Move insurance when i did not sign up for it. It happens automatically and I unclicked that radial but it reappeared on my charges. Not the fault of Rabbitskin Enterprises I don't think. They are wonderful people, very helpful.ROBERT R.
Good communication.MICHAEL H.
El cliente no dejó un comentario.Les F.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.JO D.
First trailer I was given the lights didn't work. Would expect the location to check their products first. This location also does other stuff which causes all their staff to be off site during business hours so when I had a problem had to make a second trip.SCOTT N.
Easy rental, efficient hookup and rapid return. Great experience.LESLIE F.
I had read about comments about this place and the customer service, but I dealt with Jessica and she was fantastic. Plenty of stock available as well.TODD M.
El cliente no dejó un comentario.WILLIAM D.
El cliente no dejó un comentario.SETH B.
Ask that for everyone to bring back in a timely manner. My truck wasn't returned on time, but that wasn't U-hauls fault. We worked around it, we were just three hours late leaving.SHIRLEY F.
Repeat customer. Great location.HENRY K.
El cliente no dejó un comentario.CHARLENE S.
El cliente no dejó un comentario.Everett M.
The company i got the truck from charged us $14 for the safe driver thing that i said i didn't want and opted out of online, and then they charged me $13 for 3g of gas!! TELL ME WHERE COSTS THAT MUCH FOR GAS? Also they said i only needed to fill it to half a tank, WHICH I DID, and they still charged me $13!? I spent $30 more then necessary. And they wont admit it or give my $ back. I even have a picture proving the gas at half tank.MONTANA L.
El cliente no dejó un comentario.ERNEST B.
El cliente no dejó un comentario.HERMAN S.
El cliente no dejó un comentario.john J.
The folks here were friendly and even had our trailer pulled out and ready in advance. Super easy!Jane V.
El cliente no dejó un comentario.Philip H.
Very helpful & efficient, a very smooth, quick process.JOSEPH W.
El cliente no dejó un comentario.JACKSON R.
El cliente no dejó un comentario.Aaron M.
El cliente no dejó un comentario.SUSAN L.
El cliente no dejó un comentario.bob M.
El cliente no dejó un comentario.LINDA R.
El cliente no dejó un comentario.GREGORY W.
El cliente no dejó un comentario.Patricia P.
Extraordinario servicio al clienteROBERT M.
Drop off process was smooth and easy.Casey C.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.MICHAEL C.
This place is the bomb. Best uhaul everJessica M.
The hand truck I ordered was not on the truck. The person working was not friendly. This is not the fault of the specific business but the check-out and check-in process is extremely laborious.Steve H.
No one was on site---had to call a day later to get confirmation of trailer being checked onto system---not sure if I got credit for blankets never received---never did get statement of final chargesDAMIAN D.
El cliente no dejó un comentario.ALENA S.
El cliente no dejó un comentario.KENNETH B.
El cliente no dejó un comentario.WILLIAM L.
El cliente no dejó un comentario.DEBORAH M.
Inconsiderate, left a 70 year old customer in rain to unhook my own 6 x 12 trailer and then drove off. This has never happened before at U-Haul drop off. Then charged an cleaning fee that was unjustified. Try another Waynesville location.MARK B.
El cliente no dejó un comentario.SHANE M.
El cliente no dejó un comentario.Charles A.
El cliente no dejó un comentario.KAREN C.
El cliente no dejó un comentario.BART B.
El cliente no dejó un comentario.EMILIO R.
El cliente no dejó un comentario.CHARLES V.
El cliente no dejó un comentario.STEVEN D.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.RICHARD W.
El cliente no dejó un comentario.Michael K.
Fantastic experience I will use this company again.STEVEN M.
El cliente no dejó un comentario.JANET C.
El cliente no dejó un comentario.John Z.
El cliente no dejó un comentario.CARLOSA L.
Rudest lady ever. Way overcharged me for service provided. Yelled at me when I ask why I was being charged $300 to rent a u-haul for a little over a day. Horrible customer service. Downright highway robbery!!KYLE L.
Nothing the best! I would recommend anyone to use this location and the crew.CHARLES T.
Friendly and easy to deal withâ€¼ï¸BRENDA W.
El cliente no dejó un comentario.James P.
Similar as our prior rental several months ago, Jessica was able to check us in with only a few minutes. She was also very accommodating with a gas credit after we accidentally turned the truck in with a full tank, but was rented out with only half a tank to start. Simple customer service is very important and this was a perfect example. Jessica's support was great -- they run a great business -- highly recommended !!SCOTT T.
Great location.tim M.
All is wellJames H.
great customer service clean equipment very professional. Highly recommendrobert D.
El cliente no dejó un comentario.Everett R.
Jessica knows her stuff!ANN E.
El cliente no dejó un comentario.ANN E.
El cliente no dejó un comentario.LANCE S.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.ANN E.
My key was not in the correct drop box, it was a vehicle assigned to someone else who was thrilled I got his key for him. Then when someone at the regional assignment office gave me the code for the other drop box it did not contain my key either, it had keys to a pickup truck. The person at the regional office switched my contact to the pickup, luckily the weather was good so I could make it work. Both myself and the afore mentioned other customer had to push a derelict car out of the way as both uhaul vehicles were trapped by it. Overall an awful rental experience.Thomas W.
Very efficient.John M.
Highly recommend this location great customer service equipment is clean parking lot is huge!STEVEN M.
Always a pleasure renting from JessicaGEORGE P.
El cliente no dejó un comentario.SANDRA L.
Jessica was great and very helpful.Randy L.
Just like pickup, drop off was very fast and simple. Very polite personnel !SCOTT T.
El cliente no dejó un comentario.SHAHNAZ A.
People at Rabbitskin very friendly, nice, and professional.Donald G.
A+ ratingmarie S.
Friendly, helpful folks. Truck in good working order -- no issues. Thanks.STEPHEN H.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.RICHARD B.
VERY efficient!!!!!Geoffrey R.
Parking was so soVAN S.
El cliente no dejó un comentario.KENNETH B.